Hi,

23 days ago I bought a keyboard Razer BlackWidow Ultimate without knowing it's only a green color,

also, without knowing you can beg for a refund.

The keyboard is likely untouched, looks like new, same with the packing.

There might be only a small tear after a tape.

I own everything just not the Manual.

Can I ask for a refund of this keyboard, as I did not know the backlit is only green..

. I still have one day left I suppose,

please, I request the very fast answer..

. It costed me £105, I still have receipt.

I found there's also BlackWidow Ultimate Chroma in their shops,

can I add some more money and change for Chroma one?

Thank you.

Did you purchase this from their store, or from their website?

If from website, you have more chance of a refund

From their store...

As there is no fault, then its likely they will not refund or exchange.

you could try but

I believe by law its now 14 days

but I think PCW allow 28days?

dx

Is there any way to bypass it, I have no idea, You mean that I can't even add some more money to change... Well

On receipt it says up to 24 days of Refund

ah I see its now 21 days, used to be 28 sorry

dx

well if it says 24 days

off you go

dx

So will they really change it, or you're just like, 'whep, just try it'

it appears from their website that they do.

dx

Thank you. Because I read that they refund/change only when it's still unboxed and not used

I think the days of that are now gone.

there were recent ish chances made I think

that indicated this silly unboxed/untouched only returns policy

by all retailers was 'unresonable'

dx

You mentioned that you don't have the manual though. If the set is incomplete, then most likely they wont refund or swap it for something else since it isn't faulty.

There's no harm in trying of course.

You mentioned that you don't have the manual though. If the set is incomplete, then most likely they wont refund or swap it for something else since it isn't faulty.

There's no harm in trying of course.

I have to agree.

They either have to resell the item or send it back to the manufacturer.

The manufacturer won't accept it back if it's not faulty and legally they cannot sell something without a manual.

They could download and print the manual I suppose.

It's likely that even if they did that they couldn't sell the item at full price as it's technically second hand.

They may have to discount the item by 10 or perhaps 20 percent.

Maybe they may "charge" this to the original purchaser by giving them only an 80 or 90 percent refund?

Something I've heard called a "re-stocking" fee.

You can try but i don't think they will

Well what does it say on the box? Does it show a blue back light (or any other colour) instead?

You might not be able to get a refund but you will get another one I suppose. Still, worth a try