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co-op Credit card debt, multiple DCA's confusion.


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Hi

 

I defaulted on a Co-op credit card debt a few years ago. It was eventually passed to Fredrickson International, with whom I have an agreement, which I have never missed a payment on. The debt has fallen from over £6k to just under £5k, so my intentions are clear. I believe, but cannot be sure, that at one point the Co-op sent me a letter saying that they're done with me, no more contact etc.

 

I recently received a letter from "Link Financial", with an enclosed letter from the Co-op, saying that the Co-op has sold my debt to Link, both agreeing that I should now be paying Link. It mentioned that if I was already paying a DCA, then they'd sort it out among themselves. I am fairly sure my contract with Co-op was terminated when I started dealing with Fredrickson.

 

I heard nothing more for a couple of months, except Fred said I had missed a payment on Jan 1st, but I think that was a glitch in timing. In late Feb I got another letter from Link which told me to stop ignoring my debts and get in touch with them to arrange a payment plan.

 

I emailed them a week ago detailing my confusion, and have not received a response. Today I did receive another letter from Link demanding that I sign and return a standing order form (no thanks, I can set that up myself thank you!) - the terms were all the same as my deal with Fredrickson except for the payment date, which states 30th of each month rather than 1st. Obviously this will be a major issue every other month, when I'm paid on 31st!

 

In all this time I've had no contact from Fredrickson, who have been happily accepting my payments and updating my balance accordingly - each letter from Link has the account balance printed on it, and it has reduced according to my payments.

 

So should I alter my standing order to pay Link instead of Fred? Won't Fred still be wanting the money? Why has Fred remained silent on the matter? I've already received a "non-payment" threat from Fred, SINCE the transfer Link claims happened, even though the payment was made on time as it is every month.

 

Thanks for any advice - I've been a bit succinct because tbh, I don't know which details are relevant.

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is this on yoiur credit file?

 

if plink have it

 

then something is prob wrong

 

send plink a cca request

 

and freddies one too

 

something smellshere

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Have a look at the small print at the bottom of the letter from Frederickson International - does it mention any connection to Link Outsourcing? I am pretty certain that they are.

Edited by citizenB

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Uploading documents to CAG ** Instructions **

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Dealing with Customer Service Departments? - read the CAG Guide first

1: Making a PPI claim ? - Q & A's and spreadsheets for single premium policy - HERE

2: Take back control of your finances - Debt Diaries

3: Feel Bullied by Creditors or Debt Collectors? Read Here

4: Staying Calm About Debt  Read Here

5: Forum rules - These have been updated - Please Read

BCOBS

1: How can BCOBS protect you from your Banks unfair treatment

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

5: Fair Treatment for Credit Card Holders and Borrowers - COBS

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

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If this were me, I would be sending a letter asking why there are 2 DCAs making attempts to collect and could they please confirm in writing who you need to make payment to.

 

Advise them that you are aware of the Debt Collection Guidelines which does not permit 2 agencies to pursue one debt.

 

Then send one letter to Link with a copy to Frederickson - use head office/registered office addresses for both letters and obtain proof of posting which is free, from the post office.

Have we helped you ...?         Please Donate button to the Consumer Action Group

Uploading documents to CAG ** Instructions **

Looking for a draft letter? Use the CAG Library

Dealing with Customer Service Departments? - read the CAG Guide first

1: Making a PPI claim ? - Q & A's and spreadsheets for single premium policy - HERE

2: Take back control of your finances - Debt Diaries

3: Feel Bullied by Creditors or Debt Collectors? Read Here

4: Staying Calm About Debt  Read Here

5: Forum rules - These have been updated - Please Read

BCOBS

1: How can BCOBS protect you from your Banks unfair treatment

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

5: Fair Treatment for Credit Card Holders and Borrowers - COBS

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

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I'm sorry, I got a bit caught up in some personal issues since posting this. Thanks for the replies.

 

To the people suggesting CCA's and SRA's, I do acknowledge this debt and have been paying it off slowly but surely.

The tone used by Link, though, is leaving me cold.

If I am forced to deal with them I'll probably be less co-operative (hah!)

 

Just to clarify,

I have received NO communication whatsoever from Fredrickson on this matter.

They have continued to accept my payments (paid by a standing order set up by myself)

and my account balance has been updated every month

- the letters from Link both show my balance so somewhere, centrally, the three companies are sharing this.

 

No fees have been added since the Co-op washed their hands of the matter, which is as it should be, I believe.

 

 

I have kept all correspondence, which includes one single statement from Fredrickson, I think.

They demand that you set up an account on their website which I did not do

- I emailed my payment offer to their "enquiries" email and set up a standing order manually

- they'd rather it was a DD!! No chance!

 

It is on my credit file.

And yes, something smells.

My "account" has been sold on,

but not by the party who I'm currently dealing with..

. Surely once I made an agreement with Fred, Co-op are no longer involved.

 

I'll scan the letters and put them up, but I think citizenB's advice sounds like the right course of action.

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you need to send plink a CCA request

and an sar to the co-op

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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you need to send plink a CCA request

and an sar to the co-op

 

 

No I don't. I need clarification on who exactly is supposed to be dealing with the debt which I am quite happy to pay, and I will then pay them. I'm not trying to evade a legitimate debt.

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No I don't. I need clarification on who exactly is supposed to be dealing with the debt which I am quite happy to pay, and I will then pay them. I'm not trying to evade a legitimate debt.

 

 

if plink have it . it is not a legitimate debt!

 

 

tell me

 

 

why would a billion £ company like co-op sell a debt on

why not take you to court....??

 

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Ok, fair enough rocky start and all that. I'll behave ;-) Thanks for your help so far.

 

What is plink and is it something to do with Link? You've mentioned it more than once as though I should know about it. Why does their involvement automatically make it a cause to fight for??

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yes its our pet name for LInk

 

 

you've only got to read a few threads to see what link are like.

 

 

this is where your money goes...

 

 

http://www.homesandproperty.co.uk/property-news/news/millionaire-debt-collector-digs-deep-south-kensington

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Share on other sites

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