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    • We used to recommend that people accept mediation but our advice is change. The mediation process is unclear. Before you can embark on it you have to agree that you are prepared to enter a compromise – and that means that you agree that you are prepared to give up some of your rights even though you are completely in the right and you are entitled to hundred percent of your money and even though EVRi are simply trying to obstruct you in order to discourage you and also to put others who might want to follow your example off from claiming even though they have a legitimate basis for reimbursement. Mediation is not transparent. In addition to having to sign up that you are prepared to give up some of your rights, you will also have to agree not to reveal any details of the mediation – including the result of the mediation – so that the whole thing is kept secret. This is not open justice. Mediation has nothing to do with justice. The only way of getting justice is to make sure that this matter goes to trial unless EVRi or the other parcel delivery companies put their hands up and accept the responsibility even if they do it is a gesture of goodwill. Going to trial and winning at trial produces a judgement which we can then add to our small collection to assist other people who are in a similar boat. EVRi had been reading you around by the nose since at least January – and probably last year as well – and their whole purpose is simply to drag it out, to place obstacles in your way, to deter other people, and to make you wish that you'd never started the process and that you are prepared to give up your 300 quid. You shouldn't stand for it. You should take control. EVRi would prefer that you went to mediation and if nothing else that is one excellent reason why you should decline mediation and go to court. On mediation form you should sign that you are not prepared to compromise and that you are not prepared to keep the result secret but that you want to share the results with other people in similar circumstances. This means that the mediation won't go ahead. It will take slightly longer and you will have to pay a court fee that you will get that back when you win and you will have much greater satisfaction. Also, once you go the whole process, you will learn even more about bringing a small claim in the County Court so that if this kind of thing happens again you will know what to do and you will go ahead without any hesitation. Finally, if you call EVRi bluff and refuse mediation and go to trial, there is a chance – maybe not a big chance – but there is a chance that they will agree to pay out your claim before trial simply in order to avoid a judgement. Another judgement against them will simply hurt the position even more and they really don't want this. 300 quid plus your costs is peanuts to them. They don't care about it. They will set it off against tax so the taxpayer will make their contribution. It's all about maintaining their business model of not being liable for anything, and limiting or excluding liability contrary to section 57 and section 72 of the consumer rights act.  
    • Nice to hear a positive story about a company on this form for a change. Thank you
    • too true HB, but those two I referred for starters - appear to be self admitted - One to excuse other lockdown law breaking, by claiming his estate away from his consistency and London abode was his main home the other if he claims to have 'not told the truth' in his own words via that quote - to have mislead his investors rather than broken lobbying rules   - seem to be slam dunks - pick which was your law breaking - it seems to be both and much more besides in Jenricks case Starmer was director of public prosecutions yet the tories are using seemingly baseless allegations for propaganda and starmer is missing pressing apparent blatant criminality in politics
    • I am sure the resident experts will give you a comprehensive guide to your rights.  The responsibility lies with the retailer. I have dealt with Cotswold before for similar. And found them refreshingly helpful.   Even when I lost the receipt for one item I had bought in Inverness. The manager in Newcastle called the store. Found the transaction and gave me a full refund. 
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

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Battle of Britain chapel threatened with closure


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Battle of Britain chapel to 'the few' threatened with closure to save £50,000.

 

 

Winston Churchill said St George's Chapel of Remembrance on the site of the former RAF station at Biggin Hill in Kent should be a permanent shrine to ‘the few’ who gave their lives during the Battle of Britain.

 

 

http://www.telegraph.co.uk/news/uknews/defence/11324206/Battle-of-Britain-chapel-to-the-few-threatened-with-closure.html

 

 

Please open the link and click on the e-petition link in the text or click below to go direct:

 

 

http://epetitions.direct.gov.uk/petitions/73191

 

 

RAF-Spitfire-pilot_3153785c.jpg

 

The chapel floor is made of wood from wartime aircraft propellers and

stained glass windows commemorate the dead, whose names are inscribed

in a roll of honour.

Edited by Conniff
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This beautiful Chapel commemorates all those that made the ultimate sacrifice, this is the true cost, which should be payment enough.

 

Alas even this isn't enough!

 

It's disgusting to even think they would close it just to save, which in today's money £50.000 isn't a lot of money really.

 

I do hope we can honour Sir Winston Churchills words & keep the Chapel safe from closure!!

 

Edited to add; Signed & confirmed. Do please click on the email you will receive, to confirm your signature.

I don't suffer from insanity, I enjoy every single minute of it!!

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I fully appreciate that the MOD has to make cutbacks but this is going to far and as has been pointed out these people gave the ultimate sacrifice for the freedom we take for granted today.

 

Signed & Confirmed

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Signed and shared on Facebook too. My dad was RAF air crew in WWII and although he survived (or I wouldn't be here!) I'm sure he'll have known many who didn't.

Edited by caro
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Good news indeed :-D

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Advice & opinions given by Caro are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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It is good news on one hand but the MOD should be holding its head in shame that a uk organisation has again had to step in where the MOD fails.

 

Maybe the MOD needs to stop the perks it gives to its Top Brass as that would more than make up the difference.

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It is good news on one hand but the MOD should be holding its head in shame that a uk organisation has again had to step in where the MOD fails.

 

Maybe the MOD needs to stop the perks it gives to its Top Brass as that would more than make up the difference.

 

Indeed so!

 

It's wonderful news to hear the Chapel will be saved!!

I don't suffer from insanity, I enjoy every single minute of it!!

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Very pleased to hear this.

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