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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Gas Is Off permanently - how can i make hot water


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so i have had the gas disconnected permanently because the standing charge has got too expensive, i still have a water supply and electricity, how can i make 100 litres of 40 degree hot water in 20 minutes?

 

i cant change the instant gas water heater thats screwed on the wall to an electric one bcause i dont own the property

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so i have had the gas disconnected permanently because the standing charge has got too expensive, i still have a water supply and electricity, how can i make 100 litres of 40 degree hot water in 20 minutes?

 

i cant change the instant gas water heater thats screwed on the wall to an electric one bcause i dont own the property

 

Electric shower running into a bath with the plug in.

Topped up with water heated in a kettle or stove-top saucepan? (Caution : scald risk!! Both from moving volumes of hot water, not properly mixing the water in the bath, but also adding too much hot water).

 

I'm not sure turning the gas off to save on the standing charge is the economy you wanted unless you had a plan, if you still need 100 L of 40 degree C water ......

 

Bath at a friends? Are there Changing facilities & a shower at work?

 

How do you think they used to have the old fashioned bath in the tub placed on the floor in houses?

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Some great suggests. Get the largest bowl you've got, fill it up with water from the kettle until it's full. A towel and your on your way, it's carried out in hospitals all the time.

 

Not ideal, but works, tried and tested by nurses throughout the generations.

 

Also it's eco-friendly. Also you have overestimated the number of litres, the requirement would be 80.

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[ee that's nowt, when aa was a lad down 't pit n we shared tin ba" wi' 't neighbours, . . . ]

 

If "off permanently" means you've had the meter removed, I hope you've had the landlord's permission.

 

Why did you not simply move to a "no standing charge" supplier? The switch takes just a few minutes.

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so i have had the gas disconnected permanently because the standing charge has got too expensive, i still have a water supply and electricity, how can i make 100 litres of 40 degree hot water in 20 minutes?

 

i cant change the instant gas water heater thats screwed on the wall to an electric one bcause i dont own the property

 

"40 degree hot water". ...........

 

Trust me on this one. ....... You will come out looking like a "beetroot" !!!! BOILED

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Surely a lobster:-)

 

 

I have been told by a very well qualified heating and plumbing engineer that your HW supply should be a 60C to

avoid contamination with Legionnaires Disease, this was confirmed by councils EH dept.

Any Letters I Draft are N0T approved by CAG and no personal liability is accepted.

Please Consider making a donation to keep this site running!

Nemo Mortalium Omnibus Horis Sapit: Animo et Fide:

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[ee that's nowt, when aa was a lad down 't pit n we shared tin ba" wi' 't neighbours, . . . ]

 

If "off permanently" means you've had the meter removed, I hope you've had the landlord's permission.

 

Why did you not simply move to a "no standing charge" supplier? The switch takes just a few minutes.

 

where is there a no standing charge" supplier? i asked most suppliers. they all charge 26p per day whether i use any gas or not, and thats a new thing that started in jan 2014 which is unacceptable bcause its tripled my bill

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Some great suggests. Get the largest bowl you've got, fill it up with water from the kettle until it's full. A towel and your on your way, it's carried out in hospitals all the time.

 

Not ideal, but works, tried and tested by nurses throughout the generations.

 

Also it's eco-friendly. Also you have overestimated the number of litres, the requirement would be 80.

 

a average electric kettle is 2 litres so thats 40 trips from the kitchen to the bathroom

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I chose them due to flexible payment choices plus they are non profit making; therefore, one would hope, more likely to treat customers fairly. So far I have no complaints.

 

But I'm confused - you said your gas is off permanently : doesn't that mean you've already had the meter removed?

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I chose them due to flexible payment choices plus they are non profit making; therefore, one would hope, more likely to treat customers fairly. So far I have no complaints.

 

But I'm confused - you said your gas is off permanently : doesn't that mean you've already had the meter removed?

its due to be removed but maybe i'll change supplier

 

why are ebico non profit making ? until jan 2014 british gas used to take the standing charge only when the gas was being used, so they wouldnt make a profit if no gas was used. ie. if i put 5 pound on the meter it would stay 5 pound without reducing by 26p per day as it does now with most suppliers

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Some great suggests. Get the largest bowl you've got, fill it up with water from the kettle until it's full. A towel and your on your way, it's carried out in hospitals all the time.

 

Not ideal, but works, tried and tested by nurses throughout the generations.

 

Also it's eco-friendly. Also you have overestimated the number of litres, the requirement would be 80.

its not possible to use a kettle for 80 liters bcause it takes at least 5 minutes to heat 2 litres so by the time the last 2 litres has heated up the 1st lot of water will have got cold.

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I was not suggesting you heat 80 litres using a kettle. I was just stating that to fill a bath 80 litres would be sufficient.

 

All you need is 2/3 litres in a large bowl, wet the towel and wash yourself.

 

its not possible to use a kettle for 80 liters bcause it takes at least 5 minutes to heat 2 litres so by the time the last 2 litres has heated up the 1st lot of water will have got cold.
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so i have had the gas disconnected permanently because the standing charge has got too expensive, i still have a water supply and electricity, how can i make 100 litres of 40 degree hot water in 20 minutes?

 

i cant change the instant gas water heater thats screwed on the wall to an electric one bcause i dont own the property

 

In all honesty, this is your own problem.

 

You seem to be cutting your nose off despite your face.

 

SURELY, even thinking of boiling 40 kettles to generate 100 lts of water is just pain stupid and costly when you could pay 26PENCE a day saving all the needless hassle.

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In all honesty, this is your own problem.

 

You seem to be cutting your nose off despite your face.

 

SURELY, even thinking of boiling 40 kettles to generate 100 lts of water is just pain stupid and costly when you could pay 26PENCE a day saving all the needless hassle.

 

26p per day is too much compared to what i used to pay from the same supplier. yes i may change supplier.

boiling kettles wasnt my idea

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Yes it wasn't your idea. Many ppl have been upset by the charge, so it isn't only "your" problem. You are wrong, though, to say you used to pay a s.c. only when you used gas. There was no s.c. at all.

 

You asked about ebico's not making a profit. In fact I should have stated that they operate a not-for-profit business model. Hope that's clearer for you. It is explained on their website.

 

Whether ebico or the other no-s.c. suppliers serve pre-payment meter users I do not know. I hadn't realised this was your situation. No doubt you can check on this for yourself.

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