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    • Thanks for posting the CPR contents. i do wish you hadn't blanked out the dates and times since at times they can be relevant . Can you please repost including times and dates. They say that they sent a copy of  the original  PCN that they sent to the Hirer  along with your hire agreement documents. Did you receive them and if so can you please upload the original PCN without erasing dates and times. If they did include  all the paperwork they said, then that PCN is pretty near compliant except for their error with the discount time. In the Act it isn't actually specified but to offer a discount for 14 days from the OFFENCE is a joke. the offence occurred probably a couple of months prior to you receiving your Notice to Hirer.  Also the words in parentheses n the Act have been missed off. Section 14 [5][c] (c)warn the hirer that if, after the period of 21 days beginning with the day after that on which the notice to hirer is given, the amount of unpaid parking charges referred to in the notice to keeper under paragraph 8(2)(f) or 9(2)(f) (as the case may be) has not been paid in full, the creditor will (if any applicable requirements are met) have the right to recover from the hirer so much of that amount as remains unpaid; Though it states "if any applicable ...." as opposed to "if all applicable......" in Section 8 or 9. Maybe the Site could explain what the difference between the two terms mean if there is a difference. Also on your claim form they keeper referring to you as the driver or the keeper.  You are the Hirer and only the Hirer is responsible for the charge EVEN IF THEY WEREN'T THE DRIVER. So they cannot pursue the driver and nowhere in the Hirer section of the Act is the hirer ever named as the keeper so NPC are pursuing the wrong person.  
    • This is simply a scam site.  It's been shown to be a scam in the national press and on national TV. Please fill in the the forum sticky and upload the invoice you've received. In fact what you have is an invoice, not a fine, a private company doesn't have the power to issue fines.  
    • Moved to the Private Parking forum.
    • Good afternoon, I am writing because I am very frustrated. I received a parking fine from MET Parking Services Ltd , ( Southgate park Stansted CM24 1PY) . We stopped for a quick meal in Mcdonalds and were there fir around 30 mins. We always do this after flights and never received a parking fine before.  Reason: The vehicle left in Southgate car park without payment made for parking and the occupants southgate premises. they took some pictures of us leaving the car. i did not try and appeal it yet as I came across many forums that this is a scam and I should leave it. But I keep getting threatening letters.  Incident happened : 23/10/2023 I did contact Mcdonalds and they said this:  Joylyn (McDonald’s Customer Services) 5 Apr 2024, 12:05 BST Dear Laura, Thank you for contacting McDonald’s Customer Services. I’m sorry to hear that you have received a Parking Charge Notice following your visit to our Stansted restaurant.   We've introduced parking restrictions at some of our restaurants to make sure there are always parking spaces available for customers.   We appreciate that some visits such as birthday parties or large group visits might take longer and the parking restrictions aren't intended to stop this. If you think your stay will exceed the stated maximum parking time then please speak to a manager in advance.   Your number plate is scanned by our Automatic Number Plate Recognition (ANPR) system when you enter our car park, and then again when you leave. If you have overstayed the maximum time allowed, you will not be notified straight away- a Parking Charge Notice will be sent to you via the post.   If you feel that a Parking Charge Notice has been issued in error, please contact our approved contractors who issued the charge in order to appeal the charge. Unfortunately McDonald's are unable to revoke parking tickets- the outcome of the appeal is final and cannot be overturned by McDonald’s.   Many thanks for taking the time to contact McDonald’s Customer Services.   Can someone please help me out and suggest what I should do next?  Thank you 
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

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Capital One PPI Claim


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Sent claim today for my wife's old Capital One Credit Card.

Any advice I give is honest and in good faith.:)

If in doubt, you should seek the opinion of a Qualified Professional.

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RIP: Rooster-UK - MARTIN3030 - cerberusalert

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help should be on the way soon!

 

I take it they can be a nightmare to deal with.

Any advice I give is honest and in good faith.:)

If in doubt, you should seek the opinion of a Qualified Professional.

If you can, please donate to this site.

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RIP: Rooster-UK - MARTIN3030 - cerberusalert

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I take it they can be a nightmare to deal with.

 

bit more info would help = Who, copy of N1 form minus personal details, history last payment, issuer, amount, taken out, have you a copy of CCA1974, all this will help peeps to get the actual picture,

:mad2::-x:jaw::sad:
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No info needed, no N1 involved :)

 

Just me sending a claim for mis-sold PPI including FOS questionnaire.

Any advice I give is honest and in good faith.:)

If in doubt, you should seek the opinion of a Qualified Professional.

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RIP: Rooster-UK - MARTIN3030 - cerberusalert

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Yes, they can be beggars to deal with.. so best of luck, M :)

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They were pretty quick dealing with mine: http://www.consumeractiongroup.co.uk/forum/showthread.php?432249-Hillards-v-Capital-One-PPI

 

Sent FOS questionnaire on 8th Sept, they replied on the 18th with an offer :-) Still waiting for the cheque but I did delay that by asking them to explain how they had worked it out.

Be good to those who give you advice that helps - click the star to give them your thanks by way of a reputation credit.

 

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They were pretty quick dealing with mine: http://www.consumeractiongroup.co.uk/forum/showthread.php?432249-Hillards-v-Capital-One-PPI

 

Sent FOS questionnaire on 8th Sept, they replied on the 18th with an offer :-) Still waiting for the cheque but I did delay that by asking them to explain how they had worked it out.

 

Thanks for that hillards, here's hoping they deal with mine as prompt.

Any advice I give is honest and in good faith.:)

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Letter from Cap 1 today asking me to fill in a claim form when I had already filled in and sent them almost exactly the same FOS form :|

Any advice I give is honest and in good faith.:)

If in doubt, you should seek the opinion of a Qualified Professional.

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No doubt you will point out the error of their ways... :-)

 

Time wasters, we have had a large number of complaints blah blah :)

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Did you ask for the 39.9% as well?

 

I've not got round to that yet :!:

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So did you only go for the charges plus 8%?

 

I'm waiting to see what they come back with.

Any advice I give is honest and in good faith.:)

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  • 2 weeks later...

Letter of rejection from Cap 1 today, I'll post up details ect as soon as I can.

Any advice I give is honest and in good faith.:)

If in doubt, you should seek the opinion of a Qualified Professional.

If you can, please donate to this site.

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RIP: Rooster-UK - MARTIN3030 - cerberusalert

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I am amazed that every time a claim is made the whole process starts again. Make a claim, claim rejected, complain, claim accepted, small offer made, offer rejected, larger offer made ....

 

At one time the banks were serious (kind of) of making reparations. Now they are routinely rejecting every claim and waiting for the FOS to make them pay.

 

The guys on this forum offer great advice but must be getting tired of helping people to find a solution when it is like groundhog day.

 

Why won't someone (FOS maybe) make a statement that the banks are treating customers with a total lack of respect and are routinely attempting to defraud their customers.

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What reason did they give??

 

This insurance is a regular premium product designed to cover the balance of a credit card, and not a single premium loan.

This was clearly explained within the full policy Terms & Conditions.

 

You purchased the policy during a telephone conversation when you contacted us to activate the card.

At the time of your application, the information you provided to us about your circumstances confirmed that you were eligible for the policy:

 

- Aged between 18 and 64 years of age.

-Employed and therefore paying Class 1 National Insurance contributions.

 

Capital One sold PPI on a non-advised basis.

You had a 30 day cooling of period when you could have cancelled the policy.

Any advice I give is honest and in good faith.:)

If in doubt, you should seek the opinion of a Qualified Professional.

If you can, please donate to this site.

Help keep it up and active, helping people like you.

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RIP: Rooster-UK - MARTIN3030 - cerberusalert

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It is a standard reply from Cap1...they use it all the time.

 

But they can never provide any evidence that such a phone call took place.

 

Ask them to provide evidence of this alleged call whereby you categorically stated that you wanted the PPI. They will not be able to.

 

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It is a standard reply from Cap1...they use it all the time.

 

But they can never provide any evidence that such a phone call took place.

 

Ask them to provide evidence of this alleged call whereby you categorically stated that you wanted the PPI. They will not be able to.

 

 

I will do, all they include is a 'call script', do you know of any cases where they have been asked to prove it but can't and what has the outcome been.

Any advice I give is honest and in good faith.:)

If in doubt, you should seek the opinion of a Qualified Professional.

If you can, please donate to this site.

Help keep it up and active, helping people like you.

If you no longer require help, please do what you can to help others

RIP: Rooster-UK - MARTIN3030 - cerberusalert

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I have seen it time and time again in the PPI forum with Cap1 claims. I am sure dx has too.

 

I am also pretty sure that there are examples in there where claimants who have been given this fob off have been successful.

 

I'm sorry but I do not have links to hand but am going from memory but I am sure there are successes.

 

Actually, you could have a look in the PPI success thread in the PPI forum. There may well be some links to successful Cap1 cases there.

 

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Sound, thanks ims21 I'll have a look around and get a letter to them sorted. :)

Any advice I give is honest and in good faith.:)

If in doubt, you should seek the opinion of a Qualified Professional.

If you can, please donate to this site.

Help keep it up and active, helping people like you.

If you no longer require help, please do what you can to help others

RIP: Rooster-UK - MARTIN3030 - cerberusalert

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