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    • let the ombudsman do their job. you'll win handsdown you dont obv owe OVO p'haps anything at all.  dont worry about Past Due credit or any other DCA ( THEY ARE NOT BAILIFFS!) as for you being added to the debt, thats quite OK, you were a resident adult and equally liable under law. once you start getting things moving via the  ombudsman dont forget to get your credit files cleansed of any negative data & seek compensation for distress etc, again the  ombudsman should sort both out for you. as you are now NOT a customer of OVO, there is very very little they can do to you now.  
    • A question - did you use the supermarket or the restaurant? I see the restrictions are different. Sign.pdf
    • DN is ok DCA NOA is ok, though not one from Newday saying they've sold it. agreement states esigned on a sunday at 11am?? really??  but no typed names or tick box nor any IP address used. if the date is correct then poss ok, it that your correct address for that time of take out? but if not, then that could simply be a copy of someone elses they've used with you details copy'n'pasted over theirs. the agreement details separate T&C's in at least 8.4. a full set of T&C containing your correct address for the time MUST be included. failure renders the agreement unenforceable... have you the T&C's too? dx
    • Npower and Scottish Power and others have always had regulations that require them to treat customers fairly - the threads here and my experiences demonstrate that those regs are little more than useless.   Even Octopus recently spent month after month saying they needed to increase my monthly payments despite my credit balance slowly going up TWICE I had to reset it online back to prior payment as they unilaterally increased it unilaterally. Raised formal complaint and they than said i was paying too much and reduced the payment, again without my agreement, although that time at least they told me they were doing it.   .. and Octopus has been one of the better ones.    
    • Thank you. You left all your personal details showing on the invoice, but I've removed them. From Googling it seems the free parking is limited to one hour.  You stayed two.  There is no point appealing, you did overstay.  That's apart from the fact the private parking companies are just interested in £££££ and never accept appeals. We have other Iceland cases, Iceland as a company refuse to have these invoices cancelled. So it's up to you. Pay £51 and the matter goes away. Or refuse to pay.  Horizon very rarely do court.  We would support you all the way. 
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Natwest Access Mastercard


Baz1994
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I have recently located quite a few old statements with credit card payment protector amounts in respect of an old Natwest Access card that I previously cleared and closed in 2001.

 

The issue now is that I am trying to locate any sort of credit agreement and I will keep looking but in the meantime, I was going to submit a CCA request.

 

Could someone kindly advise what address I send it to and to whom is the cheque for £1 payable to ? I have had prior dealings with NatWest / RBS but for some reason their seems to be various addresses ?

 

Thank-you for your help.

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IMHO, you should send it to their Head/Registered office address.

 

http://www.banksdaily.com/info/natwest

 

A quick google should find the information.

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If you have the proof you've paid it I would skip the CCA request and go straight to claiming your money back.

 

Fill in the Financial Ombudsman Service PPI form found on their website, sorry I can't post links yet as a newbie, and use the consumer questionnaire document and fill in as much as possible.

 

Post it off to NatWest:

 

NatWest

PPI Customer Concerns Team

5th Floor

1 Hardman Boulevard

Manchester

M3 3AQ

 

So long as you give them the card number from the statements you have they shouldn't have much trouble looking in to it.

 

If you would rather submit a request I have found the best address for all RBS group including NatWest to be:

 

RBS Gogarburn

Chief Operating Office

Subject Access Request Team

Business House B, Ground Floor

PO BOX 1000

Edinburgh

EH12 1HQ

 

Hope that helps & good luck!

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  • 3 years later...

Thread is 4 years old Millown..you may not get a response.

 

Andy

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Thread is 4 years old Millown..you may not get a response.

 

Andy

 

I know Andy. I am really trying to see if there is any advice out there for me. I've been chasing for 7 weeks for old statements and no-one is responding to me at all from Natwest. They sent me 3 months statements in May and not the dates I requested in my original SAR. I wrote back and told them that they had were in breach of SAR and that my credit card statements will be in the archives and reiterated the dates again that I require. I have asked on 8 occasions to forward my emails to the head of complaints and not one email has been responded to. I am new to this forum and don't want to post another thread as I inadvertently posted 3 threads last time I requested information on the Natwest Credit Card situation.

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