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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Which e-petitions have been successful?


MikeG
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Ignoring open petitions, of 21,000 only about 30 have crossed the 100k threshold, and even there the response is sometimes just a request for scheduling a commons debate. Some don't have champion MPs and the inference is they won't be debated. 23,000 were rejected. I have yet to sign one where the govt response differed from their position when the e-petition was opened, so I'm trending to the opinion that whilst this could be e-democracy, it's really just a venting board to keep us busy. Browsing the top hitters, it seems that arguably only Hillsborough caused a change in outcome. Anyone had more luck? Do we need an e-petition to take e-petitions seriously?

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I think you are absolutely right. As you say, apart from Hillsborough, which I think got around 250,000 signatures and had enormous publicity from a sympathetic press, the rest of them get a bland answer and will be considered for debate, or they say that sufficient laws and/or protections are already in place.

 

There has just been a very fast-moving e-petition on FGM and the response is to say that it's illegal, and now just two prosecutions have started. That is not doing anything to really solve the problem at all. They could be prosecuting hundreds of people if they chose to. Anyone who attacks a small girl with a sharp instrument should be locked up for many years in my opinion.

 

We do need an e-petition to take e-petitions seriously.

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The main problem is that the epetition needs to be run independantly. As it is, its the government that decides what goes to discussion. That needs to change as it is extremely biased. Basically any petition that challenges any goverment ideal will pretty much never get to the house for discussion.

 

And that applies no matter what party is in power

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I'm not sure independence would cure the problem. HMG promised debates for >100k and reneged on the promise. They stated they would respond to >10k signitures and can't always be bothered with that, even for petitions as high as 85,000 signitures. The (party line) responses are required to come from HMG anyway. e-petitions appear to vie with backbench motions for Parliamentary time, so an MP has to adopt and speak on behalf of a topic over any issues they have from their own constituency. Unfortunately, I think we need a Parliament that thinks that the concensed view of the (chattering) masses is something to which they should pay attention as opposed to just an opinion poll.

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