unless they can prove it didn't have compounded

I bet it did

esp as it appeared on your statements.

so the morgan stanley card had an outstanding balance then?

dx

unless they can prove it didn't have compounded

 

I bet it did

esp as it appeared on your statements.

 

so the morgan stanley card had an outstanding balance then?

 

dx

Yes it did and was taken over by Goldfish then Barclays, in which I have been maintaining requested monthly payments.

What should I do regarding 8% simple application - Should I dispute it with barclays first asking for clarification of said policy or should I go to FOS ?

ok well sadly they are entitled to off set then

if there is an outstanding balance

on the card it was levied upon.

can I just check something...

was this CPP as in terms of:

http://www.consumeractiongroup.co.uk/forum/forumdisplay.php?356-CPP-Group-Plc

or was it Barclays own policy

ok well sadly they are entitled to off set then

if there is an outstanding balance

on the card it was levied upon.

 

can I just check something...

 

was this CPP as in terms of:

 

http://www.consumeractiongroup.co.uk/forum/forumdisplay.php?356-CPP-Group-Plc

 

or was it Barclays own policy

Oh ok but might have to give them a call about it anyway, as contact has given me her details to discuss further if need be.

Good question and sorry to sound stupid but not really sure. The letter just states Card Protection Insurance (CPI) complaint on your Barclaycard account but prior to January 2005.

I have already received a refund cheque from CPP for post January 2005.

Do you know if the application of 8% interest is correct ? If so should I have not received amount (not against balance) less tax, and premium refund deducted from card balance ?

Does anyone know if its 8% simple or compound interest that needs to be applied to refund premiums ?

due to the weak agreement to resolve the cpp issue,it was agreed interest was only refundable at 8% and BC seem to have followed this, although obviously you were charged compound interest on your account. The 8% should in any case have been refunded to you less 20% tax which you can reclaim if a non taxpayer. Personally I would argue it out with BC on both counts

due to the weak agreement to resolve the cpp issue,it was agreed interest was only refundable at 8% and BC seem to have followed this, although obviously you were charged compound interest on your account. The 8% should in any case have been refunded to you less 20% tax which you can reclaim if a non taxpayer. Personally I would argue it out with BC on both counts

Many thanks for your reply. Where can I find details regarding this decision ? Or am I probably wasting my time ?

Don't really want another issue with FOS at the moment as have no confidence in them. May have to just accept it as can see this dragging on for another few years !

Hi

my OH took out a FA Premiership Barclaycard Visa account in September 2001 (now paid up and closed) and

on recently checking old statements, she had been paying PPI.

To be honest she didn't have a clue about PPI at the time and what it was all about.

I got her to send a SAR and she received most of the statements.

Terms & Conditions and a grainy microfiche copy of the application.

She is sure that it was applied for via her Barclays branch in London and over the phone.

The copy of the application is mostly unreadable and looks as if Barclays have typed it up,

including 'X' against employment, other cards, annual income boxes etc

apart from the Payment Protection Insurance box,

where the 'X' has been badly penned in ?

They have also marked 'X's' against her signature and date for her to sign and the insurance wording states,

'For a small monthly premium this insurance will cover your payments if you are unable to work etc...

........Please tick the above box if you require protection.'

There is no wording or any other explanation as to what was covered or excluded, cost etc.

She also contacted Barclays and they confirmed that insurance was added and

they sent out a questionnaire to be completed with a covering letter.

The letter requested details of how the policy was sold and how conditions were disclosed

including copy of original agreement, statements showing PPI and policy schedule ?

Do you think she has a case for miss-selling on the basis of the above ?

She also had a very good employment redundancy, sickness, death in service cover

and company shares in which she sold some to pay up and close the account.

I have read up on forum regarding some unsuccessful claims with Barclays

and just wondered if anyone had a similar case

and can confirm that it was probably applied by post or completed at a branch.

Any advice would be most appreciated.

I would say that you need to use the fact that the PPI is not pre ticked

and has been entered by hand.

could she have done it?

or was it an advisor or bank clerk after the commission/bonus?

if it was done over the phone

theres no way it her tick!!

dx

I would say that you need to use the fact that the PPI is not pre ticked

 

and has been entered by hand.

 

could she have done it?

 

or was it an advisor or bank clerk after the commission/bonus?

 

if it was done over the phone

theres no way it her tick!!

 

dx

Thanks dx as always.

That's what is confusing the issue, as she does not remember anything about asking for PPI.

The application is a very bad copy as parts are unreadable and the penned 'X' is just about readable, but others are clearly typed in.

My OH has signed and dated it but as I said someone has put 'X' s against where she was to sign it ?

There also seems to be another faint penned 'X' under the insurance section as well.

I can also just about make-out a Servicing Branch Details field where a penned number has been entered

and also a staff and application reference that has also been written in pen ?

Should my OH be asking for the actual CCA details ?

Or just proceed with completing questionnaire saying that she never agreed to the PPI being added as she would not have needed it ?

They also did not provide statements from Sept 2001 to Sept 2002 as per her SAR and no explanation as to why not ?

Further to the above, can my OH also request that any further contact by Barclays be made in writing only ?

Thanks again.

yes ofcourse you can ask for the missing/better details/copy

and in writing only

dx

yes ofcourse you can ask for the missing/better details/copy

and in writing only

 

 

dx

Cheers again dx and will do so.

Just been checking my OH Barclays SAR details and came across a single insurance premium amount at start of her barclayloan.

Can someone kindly confirm if the calculations are correct ?

Loan Amount £10,000

Insurance Premium Amount £3,035.42

Monthly Repayment Amount £238.68

£3,035.42 / £13,035.42 x 100 = 23.29%

£238.68 x 23.29% = £55.59 (Insurance part of monthly payment)

Cheers

10/10

dx

10/10

 

 

dx

All thanks to you dx

Cheers