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    • My defence was standard no paperwork:   1.The Defendant contends that the particulars of claim are generic in nature. The Defendant accordingly sets out its case below and relies on CPR r 16.5 (3) in relation to any particular allegation to which a specific response has not been made. 2. Paragraph 1 is noted. The Defendant has had a contractual relationship with MBNA Limited in the past. The Defendant does not recognise the reference number provided by the claimant within its particulars and has sought verification from the claimant who is yet to comply with requests for further information. 3. Paragraph 2 is denied. The Defendant maintains that a default notice was never received. The Claimant is put to strict proof to that a default notice was issued by MBNA Limited and received by the Defendant. 4. Paragraph 3 is denied. The Defendant is unaware of any legal assignment or Notice of Assignment allegedly served from either the Claimant or MBNA Limited. 5. On the 02/01/2023 the Defendant requested information pertaining to this claim by way of a CCA 1974 Section 78 request. The claimant is yet to respond to this request. On the 19/05/2023 a CPR 31.14 request was sent to Kearns who is yet to respond. To date, 02/06/2023, no documentation has been received. The claimant remains in default of my section 78 request. 6. It is therefore denied with regards to the Defendant owing any monies to the Claimant, the Claimant has failed to provide any evidence of proof of assignment being sent/ agreement/ balance/ breach or termination requested by CPR 31.14, therefore the Claimant is put to strict proof to: (a) show how the Defendant entered into an agreement; and (b) show and evidence the nature of breach and service of a default notice pursuant to Section 87(1) CCA1974 (c) show how the claimant has reached the amount claimed for; and (d) show how the Claimant has the legal right, either under statute or equity to issue a claim; 7. As per Civil Procedure Rule 16.5(4), it is expected that the Claimant prove the allegation that the money is owed. 8. On the alternative, as the Claimant is an assignee of a debt, it is denied that the Claimant has the right to lay a claim due to contraventions of Section 136 of the Law of Property Act and Section 82A of the consumer credit Act 1974. 9. By reasons of the facts and matters set out above, it is denied that the Claimant is entitled to the relief claimed or any relief.
    • Monika the first four pages of the Private parking section have at least 12 of our members who have also been caught out on this scam site. That's around one quarter of all our current complaints. Usually we might expect two current complaints for the same park within 4 pages.  So you are in good company and have done well in appealing to McDonalds in an effort to resolve the matter without having  paid such a bunch of rogues. Most people blindly pay up. Met . Starbucks and McDonalds  are well aware of the situation and seem unwilling to make it easier for motorists to avoid getting caught. For instance, instead of photographing you, if they were honest and wanted you  to continue using their services again, they would have said "Excuse me but if you are going to go to Mc donalds from here, it will cost you £100." But no they kett quiet and are now pursuing you for probably a lot more than £100 now. They also know thst  they cannot charge anything over the amount stated on the car park signs. Their claims for £160 or £170 are unlawful yet so many pay that to avoid going to Court. When the truth is that Met are unlikely to take them to Court since they know they will lose. The PCNs are issued on airport land which is covered by Byelaws so only the driver can be pursued, not the keeper. But they keep writing to you as they do not know who was driving unless you gave it away when you appealed. Even if they know you were driving they should still lose in Court for several reasons. The reason we ask you to fill out our questionnaire is to help you if MET do decide to take you to Court in the end. Each member who visited the park may well have different experiences while there which can help when filling out a Witness statement [we will help you with that if it comes to it.] if you have thrown away the original PCN  and other paperwork you obviously haven't got a jerbil or a guinea pig as their paper makes great litter boxes for them.🙂 You can send an SAR to them to get all the information Met have on you to date. Though if you have been to several sites already, you may have done that by now. In the meantime, you will be being bombarded by illiterate debt collectors and sixth rate solicitors all threatening you with ever increasing amounts as well as being hung drawn and quartered. Their letters can all be safely ignored. On the odd chance that you may get a Letter of Claim from them just come back to us and we will get you to send a snotty letter back to them so that they know you are not happy, don't care a fig for their threats and will see them off in Court if they finally have the guts to carry on. If you do have the original PCN could you please post it up, carefully removing your name. address and car registration number but including dates and times. If not just click on the SAR to take you to the form to send to Met.
    • In order for us to help you we require the following information:- [if there are more than one defendant listed - tell us] 1 defendant   Which Court have you received the claim from ? County Court Business Centre, Northampton   Name of the Claimant ? LC Asset 2 S.A R.L   Date of issue – . 28/04/23   Particulars of Claim   What is the claim for –    (1) The Claimant ('C') claims the whole of the outstanding balance due and payable under an agreement referenced xxxxxxxxxxxxxxxx and opened effective from xx/xx/2017. The agreement is regulated by the Consumer Credit Act 1974 ('CCA'), was signed by the Defendant ('D') and from which credit was extended to D.   (2) D failed to comply with a Default Notice served pursuant to s87 (1) CCA and by xx/xx/2022 a default was recorded.   (3) As at xx/xx/2022 the Defendant owed MBNA LTD the sum of 12,xxx.xx. By an agreement in writing the benefit of the debt has been legally assigned to C effective xx/xx/2022 and made regular upon C serving a Notice of Assignment upon D shortly thereafter.   (4) And C claims- 1. 12,xxx.xx 2. Interest pursuant to Section 69 County Courts Act 1984 at a rate of 8% per annum from xx/01/2023 to xx/04/2023 of 2xx.xx and thereafter at a daily rate of 2.52 to date of judgement or sooner payment. Date xx/xx/2023   What is the total value of the claim? 12k   Have you received prior notice of a claim being issued pursuant to paragraph 3 of the PAPDC (Pre Action Protocol) ? Yes   Have you changed your address since the time at which the debt referred to in the claim was allegedly incurred? No   Did you inform the claimant of your change of address? N/A Is the claim for - a Bank Account (Overdraft) or credit card or loan or catalogue or mobile phone account? Credit Card   When did you enter into the original agreement before or after April 2007 ? After   Do you recall how you entered into the agreement...On line /In branch/By post ? Online   Is the debt showing on your credit reference files (Experian/Equifax /Etc...) ? Yes, but amount differs slightly   Has the claim been issued by the original creditor or was the account assigned and it is the Debt purchaser who has issued the claim. DP issued claim   Were you aware the account had been assigned – did you receive a Notice of Assignment? Not that I recall...   Did you receive a Default Notice from the original creditor? Not that I recall...   Have you been receiving statutory notices headed “Notice of Sums in Arrears”  or " Notice of Arrears "– at least once a year ? Yes   Why did you cease payments? Loss of employment main cause   What was the date of your last payment? Early 2021   Was there a dispute with the original creditor that remains unresolved? No   Did you communicate any financial problems to the original creditor and make any attempt to enter into a debt management plan? No   -----------------------------------
    • Hello CAG Team, I'm adding the contents of the claim to this thread, but wanted to open the thread with an urgent question: Do I have to supply a WS for a claim with a court date that states " at the hearing the court will consider allocation and, time permitting, give an early neutral evaluation of the case" ? letter is an N24 General Form of Judgement or Order, if so, then I've messed up again. Court date 25 May 2024 The letter from court does not state (like the other claims I have) that I must provide WS within 28 days.. BUT I have recently received a WS from Link for it! making me think I do need to!??
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      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

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      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Barclays wont Do CPA against CFO **Resolved after threatening with FCA**


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Hello

 

I took out a loan with CFO years ago but had problems paying them back.

 

After a while, they stopped trying to take payments but,

 

a year ago after quite some time, they decided to take money from me again of £120.

 

Ive had nothing taken from them since till 2 days ago where they took £32.

and this morning they took £86 and £28 and tried to take a further £72

but the £72 failed as I didn't have enough money left for them to take

 

Just called the bank.

I asked about a charge back but the person I was speaking about,

kinda ignored my question and she said that,

they will write to CFO and ask them to stop further payments.

 

As I told her, I never authorized the payments.

 

She will also send me a letter and I have to fill it in and they will investigate the £32

but I have to wait till next week before I can ask them to investigate the £86 and £28

and AGAIN, they will send me letters to fill in

 

She then told me to also speak to CFO,

I told her, I can not find a website for them.

 

She then said she has a phone number for them and put me through to them.

 

However, the girl who answered the phone said

"good morning loan bob or good morning loan boob"

i just said oh sorry and hanged up

 

I read on here that, the bank can do an instant charge back,

so why do i have to wait to get letters through my door before i can start appealing the amounts?

 

Thanks

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Your bank is 100% wrong with what they said. You need to speak to a manager, not an undertrained telephone rep who ha trouble remembering what day it is.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

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Oh gosh, I feel nervous about calling the bank and asking for a manager but, I will give it a bash. last year when they took that random payment, the bank told me they couldnt do anything and I just accepted it. However this time, I am not just going to sit back, after reading the helpful information on here. Thanks

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Why would you feel nervous? It is YOUR Money. YOU are fully covered by regulation and law.

 

Whats happening is they are using a CPA to strip your account. You need to report both the bank and the PDL to the regulators as well.

 

http://www.consumeractiongroup.co.uk/forum/showthread.php?336569-How-to-remove-a-lender-s-continuous-payment-authority

 

http://www.consumeractiongroup.co.uk/forum/showthread.php?395493-Been-refused-cpa-cancellation-since-nov-2009-Go-get-your-money-back-now!!

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

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Just called the bank. I asked for a manager and the guy said "we are unable to allow you to speak to a manager on the phone. the guy said the only way to speak to a manager is by going into a branch. He hen asked, why do I want to speak to a manager

 

I told him that I want to do an instant charge back relating to my call from an hour ago. He said, they have already done a charge back for me and went on to say " a charge back is by us sending you a letter and for you to fill it in and we will claim the money back for you"

 

It doesnt sound very instant to me if I have to wait about a week or so?

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Nothing to do with him why you need to speak to a manager. Read those links i gave up, especially the first documents in the first post of the first link.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

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Also, its time to name and shame your bank. It's not santander or halifax is it?

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

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Well, theyre well known for breaching regulation and ignoring all rules anyway. Have a good read of those links and documents, familiarise yourself with CPA's and your rights, and go to your bank and DEMAND they give you the money back. As the links and documents say, they have no right at all to demand you speak to the lender first. The lender is bound to say no, and the bank will be complicit in what is heading towards theft.

 

You also need to get the CPA on the account cancelled, as well as your debit card. If i were in your shoes as well, i would take this opportunity to see barclays for what they really are, and find a new bank to be with.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

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Received a letter from the bank today (well its in 2 bits) unfortunately, my scanner does not work!

 

Th customer dispute disclaimer asks me to sign the bottom if i did not authorize capital finance one and also that i dont know who they, to take money from me. if the transaction is established to be fraudulent, the police may be involved

 

the first piece of paper, says that once they recieve my reply, and after some investigation, they will reply to me with in 14 working days to let me know, how the query is going. they state that, they have till June 28 to raise this dispute through the visa chargeback scheme. they also say that, if more than 1 transaction has been taking by CFO (3 in my case) they will write to me for each transaction and I will have to do the same thing each time.

 

Is there a quicker way to get this done???

 

P.S I might not be the best speller but, the spelling and grammar on my 2 bits of paper is atrocious!

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The chargeback can be done immediately. And investigated later. You really should have quoted the text in the links i posted earlier.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

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Make sure to point where it clearly says

 

How quickly must my

bank refund me for an

unauthorised transaction?

 

The bank must make the refund

immediately unless it has evidence

that one of the above reasons applies.

Your bank may ask you to answer

some questions and fill out a form

confirming what has happened, but it

cannot delay your refund while it waits

for you to return the form. If the bank has

evidence that one of the above reasons

for refusing a refund applies, it may

investigate before making a refund but

must look into it as quickly as possible.

If your bank rejects your claim for a

refund it should explain why.

If the transaction was on a credit

card, the refund may not happen

immediately. But the card issuer

cannot charge interest or ask for

repayment of the amount unless it can

prove you are liable to pay

 

The above reasons meaning:

 

Why won’t my bank

refund me?

 

Your bank may only refuse a refund

for an unauthorised transaction if:

● it can prove you authorised the

transaction – though your bank

cannot simply say that use of your

password, card and PIN proves you

authorised a payment; or

● it can prove you are at fault because

you acted fraudulently, or because

you deliberately, or with gross

negligence, failed to protect the

details of your card, PIN or password

in a way that allowed the transaction.

 

http://www.fsa.gov.uk/static/pubs/consumer_info/know_your_rights_guide.pdf page 17

 

basically your bank doesnt have a leg to stand on.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

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SUCCESS! (Had to fight) "Still worried"

 

I was in bed all day yesterday as I was feeling really sick

 

 

today, I went to the bank.

The boy and girl behind the desk (looked about 16 years old each) spoke to them.

 

 

I explained my situation and they both told me that,

I would not get a single penny till the investigation was over and done with.

 

 

I quoted consumeractiongroup and the FSA but they just kept telling me the same crap.

The boy even had the nerve to tell me that,

if I had called them last year when CFO took my money,

 

 

they could have gave me the money straight away but,

because I did nothing last time and the company keeps taking money,

then I will just have to wait .

It made no sense and was rude,

 

 

they then told me that,

they are simply cashiers and that the people on the credit line would be able to help me more

(just like the hotline people told me last week that, the people in the branch can help more)

 

I went and used the telephone in the branch.

Spoke to a guy and I mentioned the FSA,

and he said

"I have no idea where you are getting this false information from"

I told him that,

I spoke with people on consumeractiongroup and I was told that I should get my money instantly under the chargeback scheme.

 

 

He then said to me

"Read the letter from the bank properly, its quite simply to understand"

I said oh well, I guess the FSA are lying then

(at this point, I am not an aggressive person but I was on the verge of slamming the phone down as that was terrible)

 

At this point, the bank manager was there and she came straight over because she heard the conversation and she knew the guy was rude to me and she apoligized and said that was no way to speak to me.

 

 

she asked me what was wrong and she told me

(you are correct, you are meant to get the chargeback money instantly)

 

 

she phoned up a woman, and they got me my money back.

Success!!

 

 

it will be put in when the bank closes she said.

she also said that, if CFO claims i did authorize the transactions,

the bank would take the money away from me

 

do you think CFO will do this?

thanks

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CFO always contest it. However, go and open another account with another bank. Send your curren t bank a CPA cancellation letter. if they allow anything out, then thats their problem. I take it you have a complete papertrail to verify everything that has happened so far?

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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Oh great

 

the bank refunded me the money last night and then CFO took a couple payments from me so I have no money once again. I just called the bank and I told them that I was told a block was put on CFO so why are they still taking money?

 

The guy said that, there is a block in place but, in 48 hours when the pending amounts go though, to call them back and I will get my money

 

But, it just sounds to me that, every time barclays refunds me money, cfo will just take it back again?

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The person you spoke to is wrong. You need to go as high up as possible and get the regulators involved now.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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The agency that monitors and regulates all credit companies. Right now that will be the OFT, FOS. In a few weeks, it will be the FSA.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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Called the bank on Saturday, spoke with a very helpful girl and she did a temporary reversal thing where I was giving my money back. She did say though that, if I proceed with it, the bank might try and put me in arrears with them. I said, it does not matter as I have no money and she did sympathize with me and got me my money back

 

But yes, I just called my bank balance just now and now I am £115 in arrears.

 

In a bit of a pickle. As my ESA payment is due next monday BUT, I always get it on the Saturday. So when I get paid this Saturday, the bank will take that £115. Ive tried opening up bank accounts in the past but with no success

 

Is there anything I can do? Should I phone the social and ask for their advice? I think they do the payments a week beforehand so it might already be on its way to the bank

 

Thanks

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Well, your bank is completely wrong and out of order here. I would start getting full complaints into the CEO of the bank.

 

Meanwhile try a few banks and tell them you want a complete basic bank account. No frills. Then have your money paid into there. If your current bank decides to put charges or an overdraft on your current account, then thats their issue, as they are liable.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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  • 3 weeks later...

I have been an idiot once again!

 

I was on the verge of getting my money paid into the post office but, I never went ahead as I thought all this business with my bank and CFO was cleared up!

 

The bank sent me a letter for 2 charges of £8o which I had to fill in and say I never authorized them. I sent it back and everything seemed fine. I got my ESA payment today and £80 was taken off!!

 

I called the bank and the guy said "yes we sent you a form to fill in" I said "yes, and I did that and sent it back" he then said "ok we have since sent you a letter regarding this matter" I told him I recieved nothing and he said that, the letter was printed up on the 15th so I should have it by next wednesday!!

 

He said the letter explains everything and tells me what to do next. So I said to him, so will I be getting the money back. and this was his actual response "Yes, it looks as if you will get the money back by the merchant but you need to contact them about this"

 

So in other words, I assume CFO contested these 2 charges and Barclays wont give me the money. I will need to "phone" CFO who no doubt, will NOT refund this £80

 

I better call the post office and get my money paid into there cos, I bet CFO starts taking more money from my account.

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Meanwhile, get a full complaint to barclays CEO and to the FCA.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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if you find transactions on your bank account for a company you never authorized i.e £200 and £300,

the bank says ok and gives you the £500 back say a couple days later.

 

What happens then?

 

Can the company then say,

a few weeks later

tell the bank you did authorize them

and the bank takes the £500 back from you?

 

If so, does the bank tell you beforehand?

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