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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

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      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Wetcloths Chasing Very Old RBS Style Credit Card debt


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Hi wondering if any one can help me

 

I was contacted by Westcott regarding a dept owed to TRBOS for aprox £900

 

I contacted them asking what the dept was

 

they informed me it was a style card which was opened around 9 years ago,

I may or may not have opened this in a time where i went mad with credit.

 

I sent of for a copy of the agreement under section 77-79 of the 1974 consumer credit act

to which the sent me a blank copy of the terms and conditions of the account

with a pre contract information sheet with my name printed on it.

 

I informed Westcott that i wanted a copy of the agreement with my signature on it,

to which i was given a different address to send of to,

 

i received a letter today saying that leagaly all they had to send me was a gopy of the agreement

and terms and conditions of the time the account was opened,

 

I contacted TSBOS on a number supplied and was told that they no longer have a copy of the original signed agreement

as they don't have to keep them after 6 yrs.

 

I just want to see the orginal signed aggrement before i aggree to pay anything.

Can any one offer any advice please :?::?:

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sri whats TSBOS?

 

you mean HBOS bank of Scotland.

 

go get your credit file

 

I bet this is statute barred

 

if you've not used it in +6yrs.

 

typical of wescot to try and fleece people

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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ive contacted the royal bank of scotland directly to obtain the original agreement that i signed and was told they dont have it

Am i right in understanding that if they cannot produce the agreement that has my signature on it the dept is unenforceable?

Westcott say that even without this agreement i must pay the dept

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Did you send a proper CCA request? If they cannot produce a valid CCA or reconstituted CCA, then have a good laugh at them and tell them to bog off.

 

They can still chase you for the debt, even though they cant legally enforce it, but you can fire off harassment letters. DCA's will try a morality trip on you, and will try and turn that into a harassment campaign against you.

 

better to nip it in the bud before they start passing it around.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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yes undersection 77-79 of the 1974 consumer credit act they sent a copy of standard agreement that was used at the time with terms and conditions on

"this is a copy of your agreement for you to keep"

 

but nowhere on it was any signature or anything relating to me

 

I then sent another request to a different address that wescott supplied asking for the original agreement with my signature on

 

to which the reply was we have already supplied the required documentaion under cection 77-79 of the 1974 consumer credit act.

 

I rang them direct to ask why i was not given a copy of the original as asked for

and was told they dont keep the agreements after 6 yrs

Edited by mick2702
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what is classed as "reconstituted CCA"

 

Whatever they think they can get away with ?

 

When did you last make a payment or acknowledge this account ?

 

In order to satisfy a proper CCA request they are obliged to send you the following..

 

Copy of, or truthful reconstruction of the agreement as it was at the time of signing

Terms and conditions from both inception and current or at time of default

Statement of account.

 

HBOS/RBS will simply produce sets of terms and conditions that generally dont connect with anything. If you can say for sure, that the stuff they sent you was not present at the time you entered into the agreement, then they will have to go back to the drawing board.

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Forget what they say. Get a SAR off to the OC and check your own statements. DCA's are well known for inventing fake payments.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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yes and stay off that phone!!

 

did you get your credit file

 

DID you pay this debt until 2009?

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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