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    • I can only speak from personal experience. But a similar thing happened to me. Seriously dented door.  I made the other insurance pay. They regarded it as a write off. Took the money, replaced the door. Never heard anything more about it.    Except clearly someone sold my details to claims company, because I got loads of calls in bad English for a few month's 
    • The incident was 03rd March 2024 - and that was the only letter that I have received from MET 15th April 2024 The charge I paid was at the Stansted Airport exit gate (No real relevance now - I thought this charge was for that!!).   Here is the content of email to them (Yes I know I said I was the driver !!!!) as said above -  I thought this charge was for that!! "Stansted Airport" Dear “To whom it may concern” My name is ??  PCN:  ?? Veh Reg: Date of Incident: 03rd March 2024 I have just received a parking charge final reminder letter, dated 10th April 2024 - for an overstay.  This is the first to my knowledge of any overstay. I am aware that I am out of the 28 days, I don’t mean to be rude, this feels like it is a scam My movements on this day in question are, I pulled into what looked like a service station on my way to pick my daughter and family up from Stansted airport. The reason for me pulling into this area was to use a toilet, so I found Starbucks, and when into there, after the above, I then purchased a coffee. After which I then continued with my journey to pick my daughter up. (however after I sent this email I remember that Starbucks was closed so I then I walked over to Macdonalds) There was no signs about parking or any tickets machines to explains about the parking rules. Once at Stansted, I entered and then paid on exit.  So Im not show where I overstayed my welcome.. With gratitude    
    • Just to enlarge on Dave's great rundown of your case under Penalty. In the oft quoted case often seen on PCNs,  viz PE v Beavis while to Judges said there was a case for claiming that £100 was a penalty, this was overruled in this case because PE had a legitimate interest in keeping the car park free for other motorists which outweighed the penalty. Here there is no legitimate interest since the premises were closed. Therefore the charge is a penalty and the case should be thrown out for that reason alone.   The Appeals dept need informing about what and what isn't a valid PCN. Dummies. You should also mention that you were unable to pay by Iphone as there was no internet connection and there was a long  queue to pay on a very busy day . There was no facility for us to pay from the time of our arrival only the time from when we paid at the machine so we felt that was a bit of a scam since we were not parked until we paid. On top of that we had two children to load and unload in the car which should be taken into account since Consideration periods and Grace periods are minimum time. If you weren't the driver and PoFA isn't compliant you are off scot free since only the driver is liable and they are saying it was you. 
    • Thank you dx. I consider myself well and truly told :) x Thank you dx. I consider myself well and truly told :) x
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Jessops - Camera Repair


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On 9 January I took my Fuji bridge camera into a Jessops store to ask about a repair. I paid £25 to get an estimate and my camera was sent to the company which does the repairs on Jessop's behalf. I was told it could take 6-8 weeks for the repair to be done and my camera returned and that if I went ahead with the repair then the £25 would be taken off the total cost but if I decided not to go ahead then I wouldn't get my £25 back.

 

After not hearing anything for about 3 weeks I went into the store to ask and they said that the repairers were still waiting for a price for parts. I eventually got a quote on a letter dated 12 February and the estimate was for £101.40 (including VAT) and that the quote was valid for 4 weeks. The day after I received the letter I returned to the local store and confirmed that I wished to go ahead with the repair and an assistant logged this onto a PC/Till and told me that I would get notification when my camera was ready to be collected.

 

Yesterday, after having patiently waited 8 weeks and not hearing anything, I went back into the store to find out what was happening, a sales assistant looked into it and came back and told me that as I hadn't given confirmation for the repair to go ahead the estimate was now over £180. I told him that I had confirmed it and that I had watched an assistant input this into the till and that the estimate had been just over £100, he checked again and confirmed that I had done this and that there must be a mix up with the repairers who were now asking for the higher price. He said that he would contact the repairers and do all he could to get the repair done at the original lower price.

 

Where do I stand with this? It seems to me that Jessops have cocked up somewhere and are now expecting me to pay for this mistake. The camera is about 2 and a half years old and £180 is about the top end of what it would now be worth but I really don't see why I should have to pay the higher price when I had already given consent for the repair with the original estimate. Added to this is the fact that the letter states that the original estimate is valid for 4 weeks and those 4 weeks aren't up until tomorrow.

 

Can anyone help/advise me please?

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Do you have proof of the original quote?

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

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A quotation is that, not an estimate. they can be held to it or be forced to pay the difference if they refuse to now carry out the work and you get it done elsewhere at a higher price. Let them know that it is in their interest to sort it out asap.

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Think I may have it sorted, seems the original quote was for cleaning the lenses but they looked at it and realised this wouldn't solve the problem and that it need a new lens. I've spoken to the repair person who said they weren't charging Jessops as they haven't done any work and I've told Jessops Customer Services this and they said that if that's the case they won't charge me. The person from my local Jessops who rang me to explain the differences in quotes said that I would be charged the original price but I don't think he was fully aware of all the facts. As the camera is being returned to me in the same condition I sent it I don't see why I should be charged. Thanks for all your help, much appreciated.

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  • 3 years later...

Jessops also have a customer services email address –[email protected]

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