I received a text message today from CFO,

which said they had contacted my employers regarding a debt with them.

I was furious and called them straight away,

what happened next beggers belief..

I spoke with an advisor and said I did not want any calls to my employer

and to contact me by mail only, he said

" we will continue to call your employer until you pay us what you owe us,

no matter how many requests you put in. I will call them ten times tomorrow "

and then hung up on me,

furious I called back, spoke to another advisor who said that I could contact OFT with a complaint

but that didn't alter the fact I was a thief as I had not paid all money back "

surely it cannot be legal to speak to people like that irrelevant if you have outstanding debts or not ???

correct

hope you recorded the calls?

dx

No was to angry at the time to think straight, but I know that they have to record their calls, did write down time and date calls were made

totally unlawful

go tell the OFT.

they have no legal powers anyhow

either ignore or act.

did they actually phone employers

dx

Also cfo wont record any calls. Never have, never will.

Hi,

not posted for awhile but have a new problem now.

I had a loan with CFO Lending,

I have asked for information,

all the usual paperwork,,

deed of assignments,

notice of default etc..

I have supplied account number and given address on the letters along with name and signed signature.

I have requested this in 4 letters,

along with copies of original complaint letters from last year, where their advisor called me a thief amongst other things !!

They just kep sending me a letter back saying they will not start investigations into the account until I supply them with and I quote ..

Full name

Address including post code

Date of Birth

Landline telephone number

Mobile telephone number

Employer details

Employer telephone number

Name of Bank

Bank account number

Bank sort number

Are they even legal requirements ??

And how do I move on with this,

I'm certainly not providing any employer/bank details.

So what next if they wont send me the information I need ??

old and new threads merged

why are you still entertaining these muppets?

Deed of Assignment - You wont get that...

CCA Agreement, you should. DX is right but if you must, Send them a CCA request and SAR, then they cant deny it

Also drop this man an email;

[email protected]

Hi,

 

 

not posted for awhile but have a new problem now.

 

 

I had a loan with CFO Lending,

 

 

I have asked for information,

all the usual paperwork,,

deed of assignments,

notice of default etc..

 

 

I have supplied account number and given address on the letters along with name and signed signature.

 

 

I have requested this in 4 letters,

along with copies of original complaint letters from last year, where their advisor called me a thief amongst other things !!

 

They just kep sending me a letter back saying they will not start investigations into the account until I supply them with and I quote ..

Full name

Address including post code

Date of Birth

Landline telephone number

Mobile telephone number

Employer details

Employer telephone number

Name of Bank

Bank account number

Bank sort number

 

 

Are they even legal requirements ??

 

 

And how do I move on with this,

 

 

I'm certainly not providing any employer/bank details.

 

 

So what next if they wont send me the information I need ??

Have you made your request under a Subject Access Request ? Included the statutory £10.00 fee ?

http://www.consumeractiongroup.co.uk/forum/showthread.php?387306-Full-Subject-Access-Request-**Updated-January-2015**(1-Viewing)-nbsp

If so, and they have been in regular contact with you, then they only require your name, address , account number. Nothing else. You can make a complaint to the Information Commissioner if they demand anything else.

I thought that the FCA had told them to be a bit more thoughtful on these?

I thought that the FCA had told them to be a bit more thoughtful on these?

I think they did, but when did these companies ever listen to the regulators ?

Does anyone know if CFO and Capital Resolve are the same people ??

Seems funny they have just popped up from no where

and I'm trying to get a complaint looked at by CFO.

Never heard of them myself ??

been around for ages since 2011

normally buy up old PDL debts and fleece people blind.

simply read a few early threads fro this forum

you'll soon get the idea.

dx

ran the same tactics that MMF then started.

No Capital Resolve are separate to CFO...

They are a low priority DCA. I wouldnt worry.

Continue on your complaint

Not the first time this confusion has arisen. Capital Resolve are none other than 1st Credit in drag. And they should not be confused with Resolve Call who, in turn, are Scotcall in drag.

In fact the whole flaming species are a drag, but that's by the by.

steuts, I like dx am baffled that you would still, one year on, be playing ball with cfo.

You were advised last year to go to the then OFT. Did you not?