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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 160 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Dmr offering big big discount?


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Edmond.

I think that we should give Richard a bit of leeway,he has just stated HIS personal experience.I doubt if he has read about the past history of these companies.He might be a newcomer,but surely we were all newcomers once.We are all entitled to air our experiences on this forum,in a manner that will help other people.

We have all read where NOT to phone a PDL company,but I phoned Wonga not quite a couple of years ago.To put it into one word,they were FANTASTIC in how they treated me.I was prepared to pay them in 3 months,but they gave me 10 months instead with interest frozen.Would you accuse me of preaching about Wonga,no,as this was my own personal experience.Other people have been treated quite the opposite.

 

Regards,John.

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When it comes to Toothfairy and any company associated it, you need to triple check EVERYTHING. Never believe a word any of them say.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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I would echo what Renegadeimp says but add not just toothfairy.

There will of course be someone who has had a good outcome with just about any existing credit provider however I always feel caution is the order of the day. Check check and check again

Any opinion I give is from personal experience .

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I completely agree with the above posts.I should also have said that Wonga sent me an email regarding payment dates etc,so they put into writing what they had told me over the phone.I also cancelled (lost card) my bank card and paid cash into their bank account.

How is Craig coming on,nothing from him for 3 weeks.

 

Regards,John.

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  • 2 weeks later...

Agree with fletch70 and renegadeimp. Make sure you have all the conditions right. And to all of us here, I am not saying there are some trolls here but be mindful of the fact that the toothfairy / dhr / taylor / gullestrup or anyone else connected also have access to cag. So any advice like richard123 (with a timeline that makes no sense) or johninyork that favors loose conditions or defending these guys have to be carefully assessed. Especially when the posters are new to cag.

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