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    • In that case I don't think you'd have any grounds for a claim against the receiver, short of anything actually criminal. The receiver was appointed by the lender so any claim you make should be aginst them. How much equity do you reckon there was when they took possession? Realistic value less outstanding balance (including arrears).  This messing around makes me wonder even more if the property was wildly over valued. Normally a lender would sell and not really care if they got the best price so long as they covered the balance plus their costs. 
    • Hey @lookinforinfo I'm not sure, I don't believe he told them he's the driver. He must have selected an option saying that he's appealing on behalf of the driver or something of the sort. In more news, however, these wannabe thugs are back at it again. Honestly, what a joke. In the letter they sent before this it said they had made "2 attempts" and in this letter they said "4 attempts", I wonder what happened to the "3rd attempt" lol.  WhatsApp Image 2024-04-18 at 14.06.07_44abc9c8.pdf
    • Hi all, I purchased a car in January from Big Motoring World Leeds. At the time of sale I was shown a tab on the salespersons computer marked 'service history' and I was able to take comfort knowing that the car had been serviced on 3 occasions as the date, mileage and company was there on screen. Being a 3 and a bit year old car that, in my mind, constituted full service history 🤷‍♂️ Anyway, collected the car a week later. Once home I settled down to through the book pack etc. Opened the service history booklet and it was completely blank. In addition there were no invoices detailing that any services had been done. I duly contacted BMW and asked them to supply me with proof of service history. They responded saying that on their 'vehicle documentation checklist' I had ticked and then signed to the fact that I had seen the service history and that I was happy with it. I dug out this checklist and what it actually states is 'seen service history online' which I had in the showroom. BMW seem to think that this satisfies their responsibility in providing service history. The reality is that I don't have any proof that the vehicle has ever been serviced! For my own peace of mind I ended up paying for a service that satisfied the manufacturers maintenance schedule to the tune of £330. I even complained to the finance company that the vehicle contravenes the Sale of Goods act 2015 as l, in effect, ot is not as described. Amazingly they weren't interested and instead I just got an email stating that it's not illegal to sell a vehicle without service history and that servicing costs were part and parcel of vehicle ownership. I've since complained to the ombudsman and am awaiting to see if they can help. I have no issue with the car but the treatment and customer service has been the worst I've ever experienced. I don't really know what to do next as I really do feel aggrieved that I've had to pay to service a car that should have already been serviced. Can anyone point me in the right direction please? 🙏
    • Fraudsters copy the details of firms we authorise to try and convince people that their firm is genuine. Find out why you shouldn’t deal with this clone firm.View the full article
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    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Paying Back CFO Lending


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As you all know, CFO are the worst.

 

I am trying to pay them in full and close my account but because I cancelled their CPA I can't do it using my debit card.

 

My 'account manager' wants me to unblock them and do the transaction over the phone and they will make me a deal. He says

his offer expires today and if I don't pay he'll add £80 to my balance. Here's the funny bit, he didn't make me an offer. I told him how much I was going to pay (the balance on the last email I received a few weeks back) and he sort of just accepted it. He got the figure wrong twice so it obviously wasn't on his computer screen.

 

I do not want to give these idiots any more debit card details because I don't trust them and I also don't trust that Natwest will cancel a CPA quick enough for them to not try to fleece me over the next couple of days once they have my card details.

 

They said bank transfer would take 14 days and they'd add charges in the mean time yadda yadda yadda.

 

I know all payday lenders are crooks but CFO are a bunch of halfwit shysters. In what universe does a bank transfer take 14 days in 2014? They obviously just want my card details but they're not getting them.

 

Some advice, if you hadn't figured it out already do not use their formstack to enter your card details, it is literally just a text form, not a payment system and you're just sending them unencrypted info for them to process manually, which means they can put whatever amount through that they like!

 

Sorry for the rant, here's my real question:

 

Can a CPA be set up on a cash card? I have a cash card for my metrobank account, if I thought it was safe I'd pay with that. I can use it online and in stores but I can't set up any sort of regular payments. But as a CPA is more like a POS transaction would they be able to set one up?

 

If that's a no go, I considered getting a prepaid debit card but I'd need it fairly quickly. Has anyone got any experience with virtual prepaid cards that aren't that expensive (I'd need to load on around £250)

 

Should I just do the bank transfer? I have a feeling they won't close the account and it'll be a big mess.

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Pay by standing order ONLY. Do NOT pay by Bank transfer.

 

If they refuse to provide their bank details, then we can use the postal order method. Do not fall for any of the crap that CFO gives you. Especially the empty threats of adding on more money if you dont do what they say. You could also smile and call their bluff. Tell them that you are recording the entire call, and you want them to email you with everything that is said on the phone. They usually get nasty at this point, so you can simply laugh at them and hang up.

 

Notice how he is trying everything to get you to unblock them from your bank? This is a direct breach of oft guidance AND FCA regulation. They know this, but they are a sham of a company. If you pay by debit card or bank transfer, i can guarantee you ( ill even stake my house on it), that you will find your bank account COMPLETELY wiped clean. Just read the threads in the CFO forum. That is their basic business practice.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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