Hi Guys,

I guess you see a lot of these smoking claims issue and I was wondering if you could help me out.

Usual case: stayed at TL, extended room for one day, next day, women came into my room whilst I was sleeping and said I been smoking. I was due to check out anyway.

She said I was smoking then said I covered fire alarm, then after I contacted TL executive office said I left towels on the floor. TL executive office were very unhelpful, sent them an email with 5 questions, only answered one question, prompted them to answer all 5 questions, just answered one more, very unhelpful company...

Letter arrived not to my address but to a friends address but named to me, but said friend booked the room.

Should I just respond stating that I did not smoke, i deny all claims sent to me?

They all stated they needed specific cleaners and could not rent the room out which is BS. Should I ask for any evidence for this.

I just want to stop correspondence going to an address that is not mine as it has a detrimental affect on my friend (very sensitive for me ) Can i ask them to cancel correspondence to that address?

Any help would be much appreciated.

Thanks

Yugoif

Deny ALL liability and demand full proof that it was you.

Just for my info, did anyone smoke in the room?

Just for my info, did anyone smoke in the room?

Hi,

No smoking whatsoever in the room, I smoked in my own car.

Deny ALL liability and demand full proof that it was you.

Hi,

Even though they addressed the letter to me but at an address that I do not reside at.

Thanks for your help so far

Just to suggest you do not get too specific on whether you smoke or not. You say you smoked in your car. Could they have seen that? It might weaken your position (the strong one you currently occupy, with the onus being 100% on them to provide evidential proof etc) if you say something they can prove false. It would certainly muddy the waters unnecessarilly!