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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 160 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Toothfairy loan book sold to Loads of Dosh for 7.5% of book value


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I will go that way one night next week and check to see if there is anyone at the offices, I still think you are barking up a tree that has already been exposed as a fake one, in that the companies do have registered offices and very few staff on site. The recent 'Bank of Dave' programme on payday lenders showed that may companies have no operational staff at these offices - staff who 'dish out the loans'.

 

The companies business models, way they have multiple trading names on one licence, don''t abide by the OFT Guidelines on Debt Collecting and 'walk into' peoples bank accounts has proven more effective.

 

I've investigated a couple of other companies alleged operating offices only to find they have had 'reception' staff there three times a week to collect post. Phone calls to the offices were rediverted to other offices and cold callers were actively discouraged. HFO (who now have had their licence revoked) and the PDL company who had their offices in Borough High Street (which is just round the corner from me now) were two of the ones I visited.

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You have vocal confirmation and not actual proof. They do rent offices there full time, but with TF's track record, they probably use them as a 'technical base' and rent an office whenever there is actually a reason for them to have a meeting. We've already had 2-3 people on this site physically go to every address theyve ever said they use.

 

One was even an empty garage.

 

You are correct, I do not have a proof and never claimed to have one. Either you are like me or you are not: if I take a loan from this company which led to such pain and stress for my family, only to realize that webloans is probably just moving on under a disguise, then I want to know and I want to expose them to oft. This is what I am trying to get us all! I did manage to find a former employee who was there until late last year. This person told me a lot of things that could not be invented. I believe it. Among the things said are: wlp did have their FULL TIME offices there, Per Gullestrup and his daughter were the people in charge with Jordan Taylor, the person believes that DHR is still in the same building. The person said many other things that I am trying to connect but sound very hard to proof so I shut up. I thought that anything related to physical presence of dhr or any of these individuals at this place would help and could be verified with a little bit of effort. I can go visit greycoat place on weekends but that won't help

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