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    • Doc 04-19-2024 11-01-51-merged-compressed.pdf good morning.    9 pages attached.    thank you  UCM
    • Hi I was being supplied my ovo after unknowingly being swapped from SSE.  My issues began when we had a smart meter fitted and our bills almost doubled overnight - we at the time assumed we were just paying not enough until then and just continued to pay the excess bills each. Month.    I would from time to time contact ovo and get faced with a call centre on South Africa of the most rude agents who would just hang up after hours of wait and I could not even get an acknowledgement of an issue with my meter.  At one point we were not in the property for like 4 months and the bills were coming just as high!  It was at this point I was sure something is not right and ovo only care to send bailiffs and started threatening us with a pay as you go meter despite me taking out a 3.5k loan to pay of my outstanding balance.  Around 1600 each on both gas and electricity.  This is where its gets really bad -  the very same day they sent me out a new bill saying the money paid already was only to cover up until the November previous and because its now Feb we owe another 1k.   By that August this had risen to over 3k and I still couldn't get anyone to even acknowledge a fault let alone fix it.    In despair I tried to swap suppliers and to my surprise octopus accepted us because even tho the debt is owed we are trying deal with.  During our time with them the bill was coming only on my wife's name as I was responsible for other bills and she this one - now that we owe them 3k they have magically started adding my name as well as my wife's to the same debt to apply double pressure and its showing on my experiwn report now with a question mark and 2700 showing in grey -  This was my wife's debt which we dispute we owe yet the have now sent me letter with both our names on from oriel and past due credit debt agencies - is this illegal and how can I get them to take my. Name of this and leave on wife's name as its so unfair they give us a both a defualt for wife's debt which we dispute anyway.    In the end about 3 weeks ago I wrote an email to their ceo and rishi sunak and low and behold for the first time in our history with ovo someone who spoke English contacted us and said she will look into our claim.    I explained to her that we feel our meter is faulty and despite me contacting them using WhatsApp email and phone I still have not got anyone to acknowledge a fault even. And that I dispute I Owe anything as my son was in hospital for 3 months and we stayed with him so house was empty and still. They were sending us super sized bills more than when we started at home.  She promised to investigate and a few days later replied that she is sorry for the poor customer service and offered us £50 compensation - however she also. Mentioned that she's attached statements for us confirming the payment for 3k I made was only up until Nov and in Feb despite me pay 3.5k nearly it's correct for them to bill. Me. Another £900 the very same day and she did not agree our meter was faulty and therfore the debt stands and she will not be calling it bcak from past due credit.  During my time with my new supplier post ovo, octopus I requested tehy check my. Meters because I felt they were faulty and over charging me and I got excellent response asking me for further details which I supplied and I got a. Response bcak within days to say my meter was indeed faulty and octopus have now remotely repaired it.   I then contacted the energy ombudsman and explained my situation how she at ovo tried to fob me off and demand I apy money we don't feel we owe due to faulty equipment we reported but ovo had to process or mechanism to deal with it or lodge complaint even without having to cc their ceo and our pm. And now I feel sick to think both husband and wife will get a 6  year default for debt which have a validity of a questionable nature.    I explained all this to the energy ombudsman and they accepted my case and I explained to them that my new supplier found my fault which ovo refueed to accept - I've uploaded the email from new supplier to ombudsman showing we had a fault.    My. Question is is there anything I can upload in defence of my case to ombudsman before they decide outcome ina few weeks    All advice greatly appreciated not only would I like advice on how to clear this debt but also how I can pursue ovo for compensation and deterrence for the future.  Thansk 
    • Thanks for the reply dubai 50 - if the statute is 10 years it has long passed - if it is 15 years i havea few months left. i shall ignore until it gets serious  An update - - I sent the letter to the bank in Dubai ( I did get delivery confirmation from Royal Mail)   - I have moved to a new address ( this is the address i gave to the bank in dubai)  - IDR are continuing to send Letters to the old address, which leads me to believe they are not in contact with the bank at all. - i have not replied to any correspondence digital or hard as they are non threatening ( as of yet).        
    • Your topic title was altered last June 23 by the owner of this forum in the interests of the forum Anyway well done on your result and thank you for concluding your topic, title updated.   Andy   .
    • So what    Why ? Consent Order/ Confidentiality ? This would be be invaluable to followers of your topic.  
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      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

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      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Link adding interest to 2 GE old sold loan debts


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I am about to ditch my dmp with Payplan

- I cca'd my creditors and only RBS and Link back to me with properly executed and signed agreements.

 

This is fine - I will pay.

 

However, Link have doubled my debt from 1k to 2k on each of the debts I have with them .

I fail to see why the hell I should pay them an extra 2k.

 

I know that they are very aggressive

so Does anyone have any suggestions as to how I go about dealing with this ?

 

I have SAR'd RSB but not Link

- would that be the first thing I should do

- and will they freeze the account whilst they are complying with my request?

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Ignore the crap link add. They cant add anything. It is an old trick they do that sadly many people fall for, and the owner of link has made tens of millions off it.

 

Regarding SAR, it goes to the OC. NOT the DCA. The only thing the dca gets is a CCA.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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what are the debts

and the details from your cra file

 

NEVER trust link

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Link debts are from GE money - I owed two debts of approx 1k each

- over the past 7 years they have added interest to the tune of 1k on each debt.

 

I am prepared to Pay what I owe ( I need to check but I think I have done already ) but not to pay this fictitious interest .

 

They won't let go, so what is my next step ?

 

Oh - and they are not on my cra file

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what a surprise there then!

 

so the usual games then...

 

the dmp provider nor yourself did any checks on the debts before payments through the plan started.

 

have you got any paperwork yourself?

 

if the oc terminated the agreement then its rather out of order

for a debt Buyer to add interest .

 

but typical of link to pull this stunt.

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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ppi ? penalty charges?

 

store cards or loans?

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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I suspect the only way you will get Link to comply is in front of a judge... Thats my thoughts on Link.

Deal with them in writing and tell them they have to comply with removing the interest because its not fair that they have added this.

 

We could do with some help from you.

 

Have we helped you ...?         Please Donate button to the Consumer Action Group

 

**Fko-Filee**

Receptaculum Ignis

 

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  • 2 years later...

since writing last ,

 

Link have finally decided to send one of my debts to their solicitors.

 

I have paid back the debt but because they added interest AFTER it had gone to PayPlan,

the "debt" now stands at £1875.

 

But I have actually paid back the debt.

 

It is enforceable. So what shall I do now ?

 

Tempted to SAR them and take it from there.

 

What if they take me to court?

 

I have paid the damn debt!!

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so did you get the PPI back on the cards?

 

sorry but you should have stopped paying years ago.

 

kearns are nothing more than a change of letterhead in the same printer.

 

you keep saying these debts are enforceable

 

who says?

 

we've never seen the CCA returns for each one.

 

no you don't sar a DCA

 

if the cards were terminated by GE money

then a debt buyer cannot add interest

the agreement [the act] has been terminated.

 

you are being fleeced blind..

 

nothing new for link mind.

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Many thanks for your answer. However, I need to make one thing clear, these debts are not for store cards. I have no idea who put this in the title because it's not true.

 

They are for a front door and two windows and were loans from GE Money.

 

The debts date from 2005 and 2006.

 

I haven't paid them anything for at least 18 months. During this time they have not contacted me other than to send me statements.

 

I know I have paid back the original amount since I defaulted in October 2006.

 

I paid into Payplan untilDecember 2013.

 

I also know I have paid more than the original debt.

 

I do not agree that I should pay them unfair interest applied after I had gone into a DMP.

 

Link have now passed one of the accounts onto their solicitors.

 

My question now is what do I do?

I do not want to go to court.

 

 

After all this time and now seeing light at the end of the tunnel, I do not want to go through the ropes all over again.

 

Do I ignore?

Do I wait and then challenge?

What?

 

The debts are enforceable - I CCA'd them a couple of years back and they produced the original documentation.

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Again they cannot add anything after the agreement was terminated. You've fallen hook line and sinker for their tricks

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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sorry store cards was me

 

even worse then if its silly loans

 

the interest as you say should have been stopped when you went into the DMP with PP

 

does the T&C's state they can charge interest after its been sold/terminated

I bet not.

 

if the extra interest had not been added

the debts would now be clear.?

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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ppi time then

 

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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The debts are enforceable - I CCA'd them a couple of years back and they produced the original documentation.

 

If thats true then somethings amiss. Link would have taken you to court a long time ago if they had valid cca's in their posession.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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sorry store cards was me

 

even worse then if its silly loans

 

the interest as you say should have been stopped when you went into the DMP with PP

 

does the T&C's state they can charge interest after its been sold/terminated

I bet not.

 

if the extra interest had not been added

the debts would now be clear.?

 

Yes, the debts would have been clear.

 

 

what do I do with the Solicitors then? I

don't know about the T's and C's -

I will fish out tomorrow.

 

Still leaves me with the question of what to do with the solicitors.

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I think it's time to raise a complaint to GE Money and Link... Do you have the CCAs? Can you post them up?

 

I can help pre legal as best as i can...

 

If we can tie them up, it will prevent legal action being taken ideally... And if they reject, we can refer it to the FOS... That'll tie it up even more

 

We could do with some help from you.

 

Have we helped you ...?         Please Donate button to the Consumer Action Group

 

**Fko-Filee**

Receptaculum Ignis

 

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FYI the FOS would more than likely rule in your favour should it need to go that far... If they do attempt to go legal while they are being tied, it should bring a halt to the proceedings while your "Concerns" are resolved.

 

We could do with some help from you.

 

Have we helped you ...?         Please Donate button to the Consumer Action Group

 

**Fko-Filee**

Receptaculum Ignis

 

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This will be the contractual interest due and the T&C's would allow for this to be applied.

 

Sounds like it would be either a home improvement or holiday ownership loan from GE Money.

 

If a judgement has been entered then the terms of the judgement will allow for this interest to be added.

 

FOS will have no jurisdiction in this if that is the case.

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