Hello, I just found this site and it looks like a godsend as I was recently banned from Sainsbury for shoplifting items to the value of £20. the security guard took my name and address and gave me a standard banning letter. I paid for the items fully and was lead out of the store by the deputy manager. It was a shaming and stupid act, after a day from hell during a rock bottom period of my life.I now understand the meaning of the term "Cry for help". Anyway No police where called at the time, and I therefore didn't receive a caution or spot fine demand. I then read the standard banning letter carefully and it had a paragraph about Sainsbury's civil recovery policy of sharing my details with their partners in case of loss to the store and that I may be contacted to recover that loss . I spoke to the same deputy manager about this who told me that as I paid for the items there would be no further money recovery action, but reading on this forum about others experiences, I am concerned that I may get a further demand to pay for security staff time cost. furthermore. i don't know how/ where my details will be shared and if it will affect my future employment prospects, or whether I will be included on a criminal or dishonesty register accessable by others, and if this incident would invalidate my existing home/ car insurance policies. On this matter , what should I answer on furute insurance applications to quesions like " Do you have any non motoring criminal convictions? "There are a number of issues raised here and i would be grateful for any guidence please.

Hi and welcome to CAG

The police were not involved so nothing on your record.

This database they are on about has (as far as I am aware) never been used. This is a threat tactic. And it's not a criminal database. It will not be shared with employers.

You Have NO convictions-period so you do not have to declare this to your insurance company.

No matter what the store manager says, it is highly likely you will be contacted by a company pretending to be official and demanding money from you in reparation. DO NOT PAY.

If they were so sure of their case, they would take you to court (the store that is) but they don't.

Learn from this, don't shoplift and move on. Bugger all they can do without going to court.

Wow , very impressive response time, and Thank you for the reassuring content, However as I have not contested the incident and they have video evidence , wouldn't this give Sainsbury's the assurance they need to take it to court and win if I don't answer their recovery demand?

I am yet to see or hear of any cases taken by Sainsbugs.

As far as I can remember, there are two companies that 'may' contact you. One is Retail Loss Prevention and the other (I think) is DWF. These are both private companies that act on behalf of a retailer in chasing shoplifters for their loss. The only issue here is, What Loss?

You paid for the goods. No loss. The security guards time? No loss as they costs of the security guards are factored into the shop prices.

It may transpire that no company contacts you. It is a case of wait and see. Not nice around Christmas.

If you do get any letters, come back and we can help you with the procedure to p*ss them off (in the nicest possible way of course)

I think Sainsbury's only use DWF; I'm not aware of RLP being involved in any Sainsbury cases.

The modus operandus is the same, though; a series of letters that eventually fizzle out. Although DWF, as solicitors, are like prostitutes, in that they do what the client wants as long as they get paid, they are much more professional than RLP, so DWF's letters lack the sense of desperation and narcissism that is the mark of RLP.

Thanks again for the input. I now anxiously wait for the post not just for xmas cards, and if I get a DWF letter , should I post for help by continuing with a reply on this same thread?

Thanks again for the input. I now anxiously wait for the post not just for xmas cards, and if I get a DWF letter , should I post for help by continuing with a reply on this same thread?

Yes.

If you post up any letters, make sure you redact ALL personal info including reference numbers

Nothing will happen. They have no basis for any kind of legal claim. You were caught, you paid for the items, they banned and let you go. No police were involved, so its done. Finished.

If anyone chases you, then come right back and they are easily brushed away.

Yes.

 

If you post up any letters, make sure you redact ALL personal info including reference numbers

Redact= cover up or remove as in, you don't want the world to know who you are.

Hi, I have done something wrong today, I was try still something from Sainsburys which was cost £9 I don’t know why...so they recognise..so the ask me to pay for that , which I have done , they give me a banned and leave shop, they take my address date of birth, and full name . So I can’t pop this story - which I not think to back again..I feel like sh...now , What’s can be happen next ? Do I can use any different Sainsbury’s or they everywhere will have my picture from CCTV? What should I do now, I say sorry , I don’t know what I was thinking...please can someone help!!??

Hello and welcome to CAG.

You need to start a new thread of your own please, you've posted on someone else's old one.

Best, HB