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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 160 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Mud on the road - not sure what to do


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Hi we live in a rural area and have done so for nearly 20 years. The local farmer is carrying out some type of construction work and has been moving huge quantities of earth from his farm in giant skip trailers for the last week, there have been dozens of them every day.

 

 

Living in a rural area we are used to a bit of muck and mud on the roads but this has been beyond belief. The raod was thick with about 4 inches of wet and sticky mud and is very dangerous. My car looks like I have been rally driving there is a thick coating of mud on my car - I cant even see the numberplate!

 

 

He has been over the road with some type of rotating sweeper brush but all that has done is move the mud onto the grass verge. He even reversed his tractor up to my hedge to sweep the mud off the road My hedge is plastered with mud. I cried as it looks terrible. I did take some pictures as it was so bad.

 

 

Since then it has now rained and the mud is being washed back on to the road. I dont know what to do as its a small community and I dont want to cause trouble. I know farmers have a hard job but it really is terrible.

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If you speak to your local village council,they will approach the farmer on your behalf and you can ask to be kept anonymous.

 

I am glad you have a complete understanding of rural life,as new incomers in general do not

 

Regards FS

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  • 2 weeks later...

Can I say that involving the community council is unfair on the farmer and the council. Theres nothing worse than to find out your being discussed behind your back by your neighbours.

 

The farmer does have a legal responsibility to keep the road clear of excess debris. Perhaps speak to him about it first. If not contact your local police as it is causing a danger to road users.

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In many instances people do not know the name of the farmer but the council will have the details which is why it should be reported to the council as soon as possible to avoid anyone having an accident at the spot. Besides it is not your responsible to go chasing the farmer who should know better.

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