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    • Massive issues from Scottish Power I wonder if someone could advise next steps. Tennant moved out I changed the electric into my name I was out the country at the time so I hadn't been to the flat. During sign up process they tried to hijack my gas supply as well which I made it clear I didn't want duel fuel from them but they still went ahead with it. Phoned them up again. a few days later telling them to make sure they stopped it but they said too late ? had to get my current supplier to cancel it. Paid £50 online to ensure there was money covering standing charges etc eventually got to the flat no power. Phoned Scottish Power 40 minutes to get through they state I have a pay as you go meter and that they had set me up on a credit account so they need to send an engineer out which they will pass my details onto. Phone called from engineer asking questions , found out the float is vacant so not an emergency so I have to speak to Scottish Power again. Spoke with the original person from Scottish Power who admitted a mistake (I had told her it was vacant) and now states that it will take 4 weeks to get an appointment but if I want to raise a complaint they will contact me in 48 hours and it will be looked at quicker. Raised a complaint , complaints emailed me within 24 hours to say it will take 7 days till he speaks with me. All I want is power in the property would I be better switching over to EON who supply the gas surely they could sort it out quicker? One thing is for sure I will never bother with Scottish Power ever again.    
    • Hi. Please don't follow McD's advice to contact Met to appeal. They won't listen and you could end up giving them helpful information. HB
    • The UK-based mining giant Anglo American says it has received a takeover proposal from Australia's BHP.View the full article
    • who gave you the NTH? who was it sent to? thread title updated dx  
    • blimey CAG gave all that FREE help over +6mts and +100 posts and they never even bothered to comeback...
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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Toothfairy Account no longer showing with CRA


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Having checked my Noddle credit file this month (sometimes out of date data from CallCredit; so taken with a pinch of salt naturally) I noticed my Credit Record was no longer showing Toothfairy Finance.

 

The balance of the loan when it last was displayed on Noddle was around £3,200 for a £400 loan :jawdrop:

 

Has anyone else noticed if their loans are still on their credit files?!?!

 

No phone calls or emails from them in a very long time and I will not be considering a call to their 0843 number to find out what's going on.

 

Take it steady all :-)

 

Nuke

This is how I spend most of my life :ranger:

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Could be in the process of being sold or updated.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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  • 2 weeks later...

Gone from mine too! Just checked Noddle, it definitely used to be there. My new report can be viewed in 9 days so i'll check back then, but its gone.

 

How very odd!

 

Not that I am complaining at all I might add, but i'm not counting my chickens (or defaults) just yet!

 

H :)

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Toothfairy belongs to Web Loans Processing. I found out that company has been managed since last year by the Gullestrups (Per and Tanja) following a divorce. It looks like they closed the company down and bought all our debts as a new company. I managed to get the info from one of their collectors from the collection department. They do not know much more than that in the department. They do not know the name of the new company. But they are convinced it is still the Gullestrups and Jordan Taylor. The department is also closing down, so don't expect many phone calls for now from them. I am sure they will call us again when they are ready.

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Yeah i was involved in a case with the ombudsman and the OFT against them, after getting them involved i negotiated a debt in the £1000's down to £626 (which i thought was the fair amount), anyway paid them £300 and then didn't hear a word from them so stopped my payment plan and not heard a single word since! Website hasn't been working for ages either! Hopefully they have been busted by the OFT

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They started again? I havent heard a peep out of them and im still £100 short of repaying what i took out in the first place. Did you also contact the OFT? I filed a case against them, although they dont pro-actively help you like the fos, the more cases they receive will more likely lead to TF getting into the sh*t they deserve.

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They started again? I havent heard a peep out of them and im still £100 short of repaying what i took out in the first place. Did you also contact the OFT? I filed a case against them, although they dont pro-actively help you like the fos, the more cases they receive will more likely lead to TF getting into the sh*t they deserve.

 

I tried to call them. They don't pick up.

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i am having problems with these guys aswell

 

i have been trying to contact then since the 28th november but no success, i recieved an email from them yesterday about being pursued by baliffs if they do not here from me in the next 24 hours, abd i have heard nothing today.

 

is anyone actually getting contact from them via a person or is every contact machine operated

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The last I heard from them was a couple of months ago. I spoke with some girl on the phone and we had a game of hi - lo. She wanted lots of charges added and I wanted to repay only what I owed. The conversation

ended with her telling me they were sending around their baliffs lol. They still havn't shown up. I'm kinda hoping that they send someone around so I can tell them where to go but that won't happen as every one knows the Baliff thing is a pack of lies.

I havn't been getting their silly texts and emails for the past few weeks either though.

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Make sure you have statements ready. If they sell it, theyll sell it with the charges and other unlawful fee's as well.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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