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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Success against BCW + Ulster bank


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After many months of faffing about from Buchannan, Clarke & Wells & threats of legal action from me

 

Buchannan, Clarke & Wells have finally decided to drop chasing me for this alleged debt

& decided to hand it back to the Original debtor .

 

Hopefully the original debtor will stop chasing me for this alleged debt & decide to write it off

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Hi,

 

Could you give us the history of this please.

Any advice I give is honest and in good faith.:)

If in doubt, you should seek the opinion of a Qualified Professional.

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Hi Maroondevo52,

 

I will give you a heads up on what happened In July 2012

 

Ulster bank systems crashed in Northern Ireland

Out of this crash Ulster Bank alleged I owed them money as I went overdrawn by £1,404.27

 

I checked what money I had taken out &

found a discrepancy that was of the RBSO/Ulster bank own doing

as they caused my account to go into the above debt as they failed to manage my account properly.

 

Ulster Bank have been chasing me about this alleged debt from July 2012

saying I had taken money out of the account that did not belong to me

but as I said it was an error of the RBSO/Ulster bank own doing as

they caused my account to go into the above debt as they failed to manage my account properly.

 

Ulster Bank Employed the goons from Buchannan, Clark & Wells to chase me for this alleged debt which was of the |Ulster Banks doing.

 

We have been exchanging e-mails for the past couple of months & they where using bullying tactics to try get me to pay this debt

but they haven’t provided any proof that this debt was mine

I issued them with notice to produce which you will see below on the 23rd October 2013

 

FA.O Darren Caruthers/Alex Jones, Quality Assurance Officers

TAKE NOTICE that you are hereby required within 14 DAYS OF THIS NOTICE to produce

all, letters, copies of documents in your custody, possession or power, containing any entry, relating to the matters in question the debt held in the defendants name

and in particular all of the Plaintiff’s documents relating in any way to the Particulars of this matter.

 

AND FURTHER TAKE NOTICE that should you fail or neglect to produce the above documents,

or any of them further legal action will be taken against Buchannan, Clark & Wells DATED this 24 day of October 2013 To:

 

Buchannan, Clarke & wells

BCW House,

24 George Square,

Glasgow G2 1EG

 

I gave Buchannan, Clark & Wells 14 days to produce the said documentation,

which must have scared them as I received an e-mail to say that they were closing the account

& handing it back to the original debtor, which is RBSO/Ulster Bank

Edited by maroondevo52
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check your cra file has not been trashed

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Yes, putting them on the back foot and demanding the provide proof was pretty much guaranteed to see BCW off.

 

I think you should now be dealing with the bank directly, as they might just decide to palm it off on another DCA.

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  • 4 weeks later...
Yes, putting them on the back foot and demanding the provide proof was pretty much guaranteed to see BCW off.

 

I think you should now be dealing with the bank directly, as they might just decide to palm it off on another DCA.

 

I have now issued the Ulster Bank with a copy of same order issued on the 8 November (sent with the attention of the girl in question & to be opened by addressee only) they have have had 14 days until end of the week to comply with it other wise i will seek legal recourse. They have been very quiet on the issue have made no attempt to contact me to head off this issue think they can just bully people into paying up without proof being produced

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