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    • Oil and gold prices have jumped, while shares have fallen.View the full article
    • Thank you for your reply, DX! I was not under the impression that paying it off would remove it from my file. My file is already trashed so it would make very little difference to any credit score. I am not certain if I can claim compensation for a damaged credit score though. Or for them reporting incorrect information for over 10 years? The original debt has been reported since 2013 as an EE debt even though they had sold it in 2014. It appears to be a breach of the Data Protection Act 1998 Section 13 and this all should have come to a head when I paid the £69 in September 2022, or so I thought. The £69 was in addition to the original outstanding balance and not sent to a DCA. Even if I had paid the full balance demanded by the DCA back in 2014 then the £69 would still have been outstanding with EE. If it turns out I have no claim then so be it. Sometimes there's not always a claim if there's blame. The CRA's will not give any reason for not removing it. They simply say it is not their information and refer me to EE. More to the point EE had my updated details since 2022 yet failed to contact me. I have been present on the electoral roll since 2012 so was traceable and I think EE have been negligent in reporting an account as in payment arrangement when in fact it had been sold to a DCA. In my mind what should have happened was the account should have been defaulted before it was closed and sold to the DCA who would then have made a new entry on my credit file with the correct details. However, a further £69 of charges were applied AFTER it was sent to the DCA and it was left open on EE systems. The account was then being reported twice. Once with EE as open with a payment arrangement for the £69 balance which has continued since 2013 and once with the DCA who reported it as defaulted in 2014 and it subsequently dropped off and was written off by the DCA, LOWELL in 2021. I am quite happy for EE to place a closed account on my credit file, marked as satisfied. However, it is clear to me that them reporting an open account with payment arrangement when the balance is £0 and the original debt has been written off is incorrect? Am I wrong?
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Not sure if this is the right forum to post in but

 

any help appreciated

 

i have received a letter from a company called MetLife saying important information regarding your future 165 policy.

 

It then goes on to say about insurance cover connected to the loan originally made available to me by Associates First Capital

and the insurance cover was originally provided by Cumberland insurance co ltd which is now MetLife.

 

The letter goes on to say all about its transferring business to MetLife blah blah, and if I disagree with this to object the transfer.

 

I do not have a clue what this is all about,

 

the only thing I can think of is a loan I took out in 1988 with Associates first cap, which was paid off by me,

I've never had a letter about this before

,it's really confusing

 

any info welcome

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Do you have any paperwork for the original loan - even 20+ years later?

 

The first thing that occurred to me is that there may have been a PPI element to the loan?

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car loan PPI probably?

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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It was finance for a car, why would this come out of the blue though,

 

I've never applied for anything

 

I really had to rack my brains today

 

could this MetLife transfer have brought it too light.

 

I remember going to the associates office in Warrington and the finance was done there and then

 

,as I was only 19 my dad stood as guarantor an he's dead now,

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they sold [Cumberland] ppi on car finance at the time

 

cant see why the policy is still active though.

 

I assume the loan was settled years ago.

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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send 'em a PPI reclaim letter

saying you know nothing about it and never signed anything.

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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not in the least

 

yes sent metlife a letter

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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There is no draft letter, you would simply write to them advising that you believe they mis sold the Payment Protection and that you would like the money back.

Have we helped you ...?         Please Donate button to the Consumer Action Group

Uploading documents to CAG ** Instructions **

Looking for a draft letter? Use the CAG Library

Dealing with Customer Service Departments? - read the CAG Guide first

1: Making a PPI claim ? - Q & A's and spreadsheets for single premium policy - HERE

2: Take back control of your finances - Debt Diaries

3: Feel Bullied by Creditors or Debt Collectors? Read Here

4: Staying Calm About Debt  Read Here

5: Forum rules - These have been updated - Please Read

BCOBS

1: How can BCOBS protect you from your Banks unfair treatment

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

5: Fair Treatment for Credit Card Holders and Borrowers - COBS

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

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I think both of you need to send an SAR to metlife

 

inc a copy of your CTAX bill in your name

 

and details of your address at the time [if diff] from today.

 

something is not right here

 

a PPI policy EXPIRES with the settlement of a loan

 

me thinks you both boht spoofed on life insurance

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Thank you dx100uk, I guess I will have to prepare to be in for the long haul if this is a valid claim?

Not sure as it may be too long ago and will it be out of date to claim?

I have not had any loans since that unfortunate (silly and stupid) time, I have only had a repayment mortgage with no add-on's so have no experience of the claim process involved

thanks

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there is no time limit on ppi claims

 

if you had ppi as well as other insurances can lump them as one

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Hi guys, thanks for the reply , I found a template for ppi claim today and printed it off to send to metlife but DX what is an. SAR ? I really want to try myself to get to the bottom of this, I refuse to involve those ppi claims company's but its not knowing where to start , it's all baffling I too. Top gunner. Was young and stupid wanting a flashy car at 18 so me n mates could impress all the boy racers . The rate to payback was extortionate but I paid it off . I have no experience of claiming anything back so please any info appreciated

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Hi guys, thanks for the reply , I found a template for ppi claim today and printed it off to send to metlife but DX what is an. SAR ? I really want to try myself to get to the bottom of this, I refuse to involve those ppi claims company's but its not knowing where to start , it's all baffling I too. Top gunner. Was young and stupid wanting a flashy car at 18 so me n mates could impress all the boy racers . The rate to payback was extortionate but I paid it off . I have no experience of claiming anything back so please any info appreciated

 

Hello there.

 

A SAR is a subject access request. If you click on SAR in this post or your last one, there is an explanation. :)

 

My best, HB

Illegitimi non carborundum

 

 

 

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Thank you Honeybee an all.

I have found the registered address to send the SAR to as follows and registered with the Information Commissioners Office

METLIFE INSURANCE LIMITED

8TH FLOOR

1 MINSTER COURT

MINCING LANE

LONDON

EC3R 7YL

AMCK12 is this the address you will send the PPI template letter to ?

Just wondered if I should also send the PPI template to this address now or wait for info to come back on the SAR?

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its a bit pointless to send the ppi letter guys yet.

 

get the data first then lets see what they have on you first!

 

might not be ppi!

 

just send the sar

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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