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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

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      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Travelodge smoking speculative invoice


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I have received a £150 fine from CRS for smoking in a Travelodge. My step brother and i had two separate rooms for 4 nights in one 'lodge'!

 

The letter is very confusing for a few reasons;-

 

1) The demand is addressed in name to my brother but at my address (we have separate surnames and live 400 miles apart|)!

 

2) We both smoke, but I only have cigarettes and did tend to smoke outside or in my car outside!

 

3) The date that CRS state it 'happened' was on 27th. Sep., the day we left at 0800 in the morning, after spending half an hour going up and down stairs with bags & etc.!

 

4) They do not state which room number it was (if any).!

 

5) The letter states "Travelodge believe that you have breached this term by smoking in your room" They only Believe, but sounds like they cannot prove??

 

6) The letter gives 10 days to dispute this claim.

 

What is the claim, as they only 'believe' and cannot give a room number, or offer any evidence???.

 

They are so honest, as I left two mobile phone chargers plugged in and they never got returned to me, nor have they been found!! They were plugged in behind the television (which was bolted to the bench)!!

 

Can someone give me some advice on this matter please?/

 

Thank you

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its a speculative invoice

 

it is not a fine

 

as with the other threads on this 'issue'

 

it is safe to ignore them if you wish

 

they have no legal powers.

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Thanks dx100uk, I thought it was a 'fishing' letter.

I did notice during that stay that probably about half the 'residents' were smoking and some in their rooms (which i could see from outside in my car)!

 

That was my first and last experience of Travelodge, the place was grim, very spartan, no lights outside, not even in the car park or over the pathways. The roads & car park were riddled with very large pot holes!

 

I shall 'file' this now and see what happens, as if they try to issue a summons, they will come unstuck, as it is not in my surname!

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Hi

 

Just type "Travelodge" into our search box (Top Right) and have a read you will be enlighten.

How to Upload Documents/Images on CAG - **INSTRUCTIONS CLICK HERE**

FORUM RULES - Please ensure to read these before posting **FORUM RULES CLICK HERE**

I cannot give any advice by PM - If you provide a link to your Thread then I will be happy to offer advice there.

I advise to the best of my ability, but I am not a qualified professional, benefits lawyer nor Welfare Rights Adviser.

Please Donate button to the Consumer Action Group

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its a std 'fee' for an incident.

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Hi

 

Please bear in mind they have sent you a "Speculative Invoice" demanding £150 for smoking in a room in breach of Travelodge T&C but with no proof/evidence to back that claim up and hope you will pay up.

 

I can understand that you are concerned at this letter but please stay calm and do as I suggested previously and go to the Top Right of the website and in the search box type in "Travelodge" and have a read of the other threads on this same issue it will put your mind at ease

How to Upload Documents/Images on CAG - **INSTRUCTIONS CLICK HERE**

FORUM RULES - Please ensure to read these before posting **FORUM RULES CLICK HERE**

I cannot give any advice by PM - If you provide a link to your Thread then I will be happy to offer advice there.

I advise to the best of my ability, but I am not a qualified professional, benefits lawyer nor Welfare Rights Adviser.

Please Donate button to the Consumer Action Group

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Thanx stu007. I have seen quite a bit about CRS & Travelodge!

 

The consensus seems to be evenly split 50/50 in either settling or ignoring it!

 

I am going to do the latter, as the letter that came to me is in my brothers name & not mine, plus - he does not live here!

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Just send it back and say not known at this address. Remember, there is NO obligation at all for you to divulge the whereabouts of your brother.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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