Jump to content


  • Tweets

  • Posts

    • Hi I was being supplied my ovo after unknowingly being swapped from SSE.  My issues began when we had a smart meter fitted and our bills almost doubled overnight - we at the time assumed we were just paying not enough until then and just continued to pay the excess bills each. Month.    I would from time to time contact ovo and get faced with a call centre on South Africa of the most rude agents who would just hang up after hours of wait and I could not even get an acknowledgement of an issue with my meter.  At one point we were not in the property for like 4 months and the bills were coming just as high!  It was at this point I was sure something is not right and ovo only care to send bailiffs and started threatening us with a pay as you go meter despite me taking out a 3.5k loan to pay of my outstanding balance.  Around 1600 each on both gas and electricity.  This is where its gets really bad -  the very same day they sent me out a new bill saying the money paid already was only to cover up until the November previous and because its now Feb we owe another 1k.   By that August this had risen to over 3k and I still couldn't get anyone to even acknowledge a fault let alone fix it.    In despair I tried to swap suppliers and to my surprise octopus accepted us because even tho the debt is owed we are trying deal with.  During our time with them the bill was coming only on my wife's name as I was responsible for other bills and she this one - now that we owe them 3k they have magically started adding my name as well as my wife's to the same debt to apply double pressure and its showing on my experiwn report now with a question mark and 2700 showing in grey -  This was my wife's debt which we dispute we owe yet the have now sent me letter with both our names on from oriel and past due credit debt agencies - is this illegal and how can I get them to take my. Name of this and leave on wife's name as its so unfair they give us a both a defualt for wife's debt which we dispute anyway.    In the end about 3 weeks ago I wrote an email to their ceo and rishi sunak and low and behold for the first time in our history with ovo someone who spoke English contacted us and said she will look into our claim.    I explained to her that we feel our meter is faulty and despite me contacting them using WhatsApp email and phone I still have not got anyone to acknowledge a fault even. And that I dispute I Owe anything as my son was in hospital for 3 months and we stayed with him so house was empty and still. They were sending us super sized bills more than when we started at home.  She promised to investigate and a few days later replied that she is sorry for the poor customer service and offered us £50 compensation - however she also. Mentioned that she's attached statements for us confirming the payment for 3k I made was only up until Nov and in Feb despite me pay 3.5k nearly it's correct for them to bill. Me. Another £900 the very same day and she did not agree our meter was faulty and therfore the debt stands and she will not be calling it bcak from past due credit.  During my time with my new supplier post ovo, octopus I requested tehy check my. Meters because I felt they were faulty and over charging me and I got excellent response asking me for further details which I supplied and I got a. Response bcak within days to say my meter was indeed faulty and octopus have now remotely repaired it.   I then contacted the energy ombudsman and explained my situation how she at ovo tried to fob me off and demand I apy money we don't feel we owe due to faulty equipment we reported but ovo had to process or mechanism to deal with it or lodge complaint even without having to cc their ceo and our pm. And now I feel sick to think both husband and wife will get a 6  year default for debt which have a validity of a questionable nature.    I explained all this to the energy ombudsman and they accepted my case and I explained to them that my new supplier found my fault which ovo refueed to accept - I've uploaded the email from new supplier to ombudsman showing we had a fault.    My. Question is is there anything I can upload in defence of my case to ombudsman before they decide outcome ina few weeks    All advice greatly appreciated not only would I like advice on how to clear this debt but also how I can pursue ovo for compensation and deterrence for the future.  Thansk 
    • Thanks for the reply dubai 50 - if the statute is 10 years it has long passed - if it is 15 years i havea few months left. i shall ignore until it gets serious  An update - - I sent the letter to the bank in Dubai ( I did get delivery confirmation from Royal Mail)   - I have moved to a new address ( this is the address i gave to the bank in dubai)  - IDR are continuing to send Letters to the old address, which leads me to believe they are not in contact with the bank at all. - i have not replied to any correspondence digital or hard as they are non threatening ( as of yet).        
    • Your topic title was altered last June 23 by the owner of this forum in the interests of the forum Anyway well done on your result and concluding your topic, title updated.   Andy   .
    • So what    Why ? Consent Order/ Confidentiality ? This would be be invaluable to followers of your topic.  
    • Even on their map on their website, these parking rules encompass the whole pleasure park - there is no dedicated area for permits and another for free parking as stated. royal leisure park praking area map.pdf
  • Recommended Topics

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like
  • Recommended Topics

paying moorcroft since 2003, now findout they have no CCA and no NOA old A+L Credit Card.


aqa
style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 3667 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

Hi,

Any one here please let me know

 

if I can reclaim all my monthly payments back which I made to DCA

which has confirmed they do not have CCA and no Notice of Assignment?

 

I made payments to them as far as March 2003.

 

I am at a stage with them where they are asking me a particular question why did I pay them for all these years?

 

I think they want to establish that since I paid them for all these years hence their action for taking money was legitimate.

 

I am thinking of taking the stance where I would write back to them that it was total mistake

on my behalf I paid you for all this time now to resolve this situation you have to pay back all this money.

 

ANy views?

 

Any template letter to recover this money and which clause fo law I can refer to ay refrence?

 

Please respond back ASAP!

Link to post
Share on other sites

Thank you very much for your reply.

 

Yes I do owe money to Alliance Lister

 

it was £1000

 

I have paid £500 and it’s for a credit card and now paying to a DCA.

 

Still if DCA had no CCA from day one which laws gave them the right to take money from me?

 

Alliance Lister is not involved anymore in this and as I said DCA last month has said they don't have any docs at all!!

 

So,, is this not mischievous to send an intimidating barrage of letters

and make people to pay them and the I did not know my rights at all.

Link to post
Share on other sites

Which dca

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

Link to post
Share on other sites

Because DCA's are different and you have to deal with each one a certain way.

 

For example, DCA's such as scotcall can be ignored, while DCA's such as MMF need to be taken to task quickly before they start their tactics. Then you have DCA@s like lowells that are VERY litigous on any debt over £750.

 

There are also a lot of DCA's out there that lie and trick people into paying and use them as cash cows.

 

As you can now see, The name isnt irrelevant at all.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

Link to post
Share on other sites

And they are one of the DCA@s that rarely have the correct paperwork, and cash cow people. Which is the exact position you are in. Type moorcroft in CAG's search bar and you'll see what i mean.

 

Can i ask when was the last payment you made to the debt, or made written acknowledgement? Are they still chasing you?

 

Ignore their silly remarks about why you paid. Think about it. They are meant to be a legitimate company chasing a debt that is owed. Why do they think you paid? They are trying to intimidate and harass you.

 

The only options you could have is that they bluffed you into paying ( you'd have to prove it), or they outright lied to you on any paperwork. The sticking point is they could easily claim the money was in genuine payment towards the debt or gifted to them.

 

 

In future, if you have anyone chasing you for a debt, send a CCA request. If they fail to comply, then you know they can never enforce the debt in court, and you stand a much stronger chance at a very low F&F settlement.

Thinking about it, If they have never supplied a CCA, then you could try and claim that the £500 so far is in F&F settlement, as they know they are unlikely to get any more.

 

As i said, you have been cash cowed, and its doubtful you will get the money reclaimed. Especially from the likes of moorcroft.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

Link to post
Share on other sites

Thanks for your reply.

To put them in this very position to accept the £500 paid as F&F

I think they must be threatned with some sort of action against them under the limitation act

where I made payments by mistake and they must pay back.

 

This was my original thought to deal with them.

 

Second option or at the same time they must be reported for this to OFT

because in DCA code of conduct set out by OFT its written they shall not hide information from debtor and demand money.

 

They hid the vital info re. lack of docs and demanded money.

 

If, I simply say to them and offer F&F as you are suggesting then it means I am admitting this debt exists.

 

What is your view?

Edited by aqa
Link to post
Share on other sites

They can't be liying on lack of paper work.

 

I have been sending each letter by recorded delivery and been telling them all this communication

would be part of any defence if ever a litigation procedure is started.

Link to post
Share on other sites

Moorcroft dont care about that unfortunately. They will simply harass and threaten you into paying something. Then when challenged, they will go very quiet as they invent a reason to have kept the money.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

Link to post
Share on other sites

Thanks agian.

 

Yes I have stopped their payments,

 

Its £1/month.

 

What is the point of sending SAR if they already have admitted they don't have any CCA

or even they never sent me a Notice of Assignment, I have requested for it.

 

They are clearly in breach of OFT guidelines.

 

Is it worth to spend £10 on SAR?

Link to post
Share on other sites

Thanks agian.Yes I have stopped their payments, Its £1/month. What is the point of sending SAR if they already have admitted they don't have any CCA or even they never sent me a Notice of Assignment, I have requested for it. They are clearly in breach of OFT guidelines. Is it worth to spend £10 on SAR?

 

No, not really.

 

I'll have a look for a letter for you.

Link to post
Share on other sites

You can adapt this

 

Written by Scarlet Pimpernel ***

 

 

A letter when solicitors are threatening with legal action whilst a company are in default of your request for your agreement.

 

Dear Sirs

 

I refer to your letter of XXXXX 2008, the content of which is noted. No debt to your client is acknowledged.

 

On (date) I made a formal request to your client pursuant to s.78(1) of the Consumer Credit Act 1974. They have failed to comply within the statutory time limit, or at all. It should not be necessary to have to remind solicitors that the provisions of s.78(6) now apply.

 

In the circumstances, your/your clients threat of legal action would appear to be a breach of the Consumer Protection From Unfair Tradinglink3.gif Regulations 2008 and the Office of Fair Trading Guidance on debt collectionlink3.gif. Should you or your client bring proceedings, they will be robustly defended, and the Court's attention drawn to the above statutory breaches . Furthermore, I reserve the right to bring the conduct of your client to the Court when the issue of costs is being considered.

 

Yours faithfully

Link to post
Share on other sites

Thanks Havin but they are not threatening rather they offer 50% discount on remaining balance

but I liked the Ren's comment where I can use lack of evidence on Moorcroft's part to negotiate a deal for F&F

and closing this account.

 

If I need I will use above template.

Edited by aqa
Link to post
Share on other sites

  • 2 weeks later...

you've been cash cowed, pure and simple

 

you need an official record [by way of statements] from them

containing the payments from the start.

when you know this info

 

you then write them a letter

demanding the money back

and add 8% stat int.

 

it 'could' be deemed as a gift.

 

but if the original creditor has no record of your payments coming off THEIR balance [Moorcroft don't often buy debts, so they cant be the owner]

 

that will strengthen your position.

 

seems like you got spoofed on several debts by failing for their powerless threat-o-grams

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

you need to SAR moorcrap

 

and

your need to SAR the original creditor.

 

that way you'll findout about the PPI too.

 

the PPI claim will go against the OC not the DCA

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

  • 4 weeks later...

if this or any of your debts DO NOT SHOW

on your CRAfile

then you seriously need to do some investigating as to WHY.

 

offering an F&F on any debt that's not showing

is, in many cases pointless

 

as it wont improve your credit rating as it does not show anyhow.

 

who was the original creditor on this debt?

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

  • 1 month later...
  • 3 months later...

Thank you very much for all of your help and advise here. It really worked and Moorcroft simply sent me a letter stating they have closed this file now and will not take any further action of this debt.

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...