This is a follow up to this thread:

http://www.consumeractiongroup.co.uk/forum/showthread.php?269220-Never-Paint-Again-All-Seasons-Wall-Systems-Warranty-Issue

The original thread ran from July 2010 to May 2011. The thread was then closed as the issue I was having with the wallcoating had been resolved.

Unfortunately, it did not stay that way, so I am posting an update to act as a 'consumer review' to the Never Paint Again experience that I have had.

So, in September 2012, following some fairly heavy rainfall I noticed that I had a number of new damp patches appearing on the internal walls of the property, mostly in the lounge but also in the hallway, the dining room and the bedroom.

I attempted to contact All Seasons Wall Systems but discovered that the company had been dissolved. Luckily, I had my insurance backed warranty to fall back on so I contacted the Independent Warranty Association (IWA.biz).

To cut a VERY long story short, the contractor that IWA appointed to remedy my problems never materialized, and I was eventually told to find my own contractor to do the remedial works. I also had to jump through many hoops of paperwork and red tape to get IWA to agree to a quote and to reimburse me after I had paid the contractors bill. This whole process took 8 months, during which time my property was left with damp coming in for the long wet winter and spring that we had.

The remedial work was finally completed in May 2013, but IWA refused to do anything about all the internal repairs that I was then faced with, stating that the insurance did not provide cover for that.

So, I made a complaint to the Financial Ombudsman Service, on the basis that 8 months was an unreasonable length of time to take to process a claim, and has caused me to suffer substantial loss. This complaint was upheld, and IWA have finally just settled. The whole process took over 11 months, and was extremely stressful and time consuming.

Hello again lisag and thank you for updating us. I'm sorry you've had such hassle with all this.

I'll post a link to your previous thread in case people want to read more.

Edit: no need, you already did that. Sorry.

My best, HB

I have not see any information on this so apologies if a repost.

The director of All Seasons Wall Systems, Mr Michael Richard Ackroyd is now the director of SPECIALIST RENDER SUPPLIES LIMITED and WCC SYSTEMS LIMITED. He also trades under the name The Wall Coating Company (TWCC)

Thank you Lisag for your threads and posts. I am sorry you had to suffer so much. I was considering using NPA and was looking for reviews when your posts on here came up. I am glad I have seen them and do not think I will be using NPA as a result.

Hi, welcome to CAG.

They're still going then?

Best, HB

Hello and thank you, yes they pop up when you google looking for painters to paint the outside of my house.

All singing and dancing website, it looked too good to be true though and having been on the receiving end of bad tradesmen a few times no matter how good they seem, they aren't always that good so I looked for reviews and I'm glad I did.

You did the right thing, hopefully a lucky escape for you.

HB

god is he still fleecing people

tell us the details UL

dx

you need to seriously get up to speed stu.

https://cse.google.co.uk/cse?cx=partner-pub-8889411648654839:6449422593&ie=UTF-8&q=never+paint+again+bell&sa=Search+CAG