Couple of direct numbers into the Festival Square branch, in Edinburgh:

0131 456 4501 / 0131 456 4529

Both of these by-pass the normal Contact Centre that intercepts all calls that try to go straight to the branch.

Hope this is of use to someone.

Couple more:

Fiona Hutton - Network Support: 0141 242 4376

Neil McKirdy - Customer Relations Manager: 0141 242 4137

Gordon Watt - Data Protection Advisor: 0141 223 1013

Updated information:-

Neil McKirdy Customer Services Manager 0141 242 4158

I have just been informed that this is now his direct number.

Don't let the fatherless chillen get ya!

Please PM a moderator if you have any contact details for Clydesdale that are not already here.

All posts that did not contain contact details for Clydesdale have been deleted from this thread

Does anyone have an address to which to send claims to Clydesdale Bank?

cheers

disneyman

I was wondering if anyone has an English or Welsh address for the Clydesdale as It says I need this on Moneyclaim.

Thanks!

I was wondering if anyone has an English or Welsh address for the Clydesdale as It says I need this on Moneyclaim.

 

Thanks!

Use the address of your local branch or the head office in Leeds

If I have helped please click the scales Bottom left;)

Leeds Address:

Advice Quality Unit, Charges Section

Third Floor

Brunswick Point

Wade Lane

LEEDS

LS2 8NQ

Updated information:-

 

Neil McKirdy Customer Services Manager 0141 242 4158

 

I have just been informed that this is now his direct number.

 

 

Don't let the fatherless chillen get ya!

I rang this No today and spoke to a lady who seemed quite indignant when she realised what I was calling about and wanted to know how I had got hold of the No.She then said that Mr Mckirdy worked on a different floor and gave me the following Nos to ring

0141 242 4142

0141 242 4138

wow, i rang this number today because they had taken another £35 and spoke to a man called simon who refunded my charges within an hour!!!!

very helpfull thanx

Leeds Address:

 

Advice Quality Unit, Charges Section

Third Floor

Brunswick Point

Wade Lane

LEEDS

LS2 8NQ

Is this the same address for Yorkshire bank? I searched for Yorkshire Bank contact details (in titles only) and nothing came back

direct line phone number for leeds AQU - 0113 2315010

gets you straight through to, what I've found so far to be, a very helpful team.

just at first stage of claim, awaiting statements in next few days.

direct line phone number for leeds AQU - 0113 2315010

 

gets you straight through to, what I've found so far to be, a very helpful team.

 

just at first stage of claim, awaiting statements in next few days.

i posted my request for statements to my own branch in inverclyde scotland, received a response from the leeds charges unit as above, only on their letter they dont include their phone number, so many thanks for that

I called the data protection department (who seem to be ok at answering the phone) and asked for Kirstie Ross' number....he happily gave me it.

Anyone else wanting to wind her up a little more can call her direct on

0141 242 4496. Might help brighten up her day.

 

Does a MOD want to add her direct dial to the contacts thread?

Well done .........I am sure EVERYONE would love this number eh Caro;)

I may just have to use that number in the near future , thanks DM

just called leeds 0113 2315010 they have said that at least another 3 weeks before i get my statments/charges through!? its already there 40 days up i have allready sent a complaint to the Information commisioners office, And my letter before action to head office and my main branch!??

OMG!!! Not a happy Camper!! it just seams to be getting worse and worse!

YB are slippery sods , they will try anything to delay / deter , stick with it you will get there in the end .Once the time is up for your non-compliance LBA make sure you move straight on to issue N1 for it , don`t give them an inch or they will take a mile

Jules

Thanks jules!! il keep that in mind and keep u all updated!! only a few days to go!? I REALLY HOPE THIS WORKS!!!

Hi Pitman I have been waiting over 63 days for my requests and all they seem to say when i telephone is that the information is kept on microfiesh and someone has to search through this and collate all my information. Spoke to them today and was advised to put the claim process into operation with the understanding that CB had informed me that the request process is now taking up to 100 days so much for 40 days Data Proctection Act. I am unsure as to my next step and would be glad of any advice. i.e. how do I start my claim etc

Hi Pitman I have been waiting over 63 days for my requests and all they seem to say when i telephone is that the information is kept on microfiesh and someone has to search through this and collate all my information. Spoke to them today and was advised to put the claim process into operation with the understanding that CB had informed me that the request process is now taking up to 100 days so much for 40 days Data Proctection Act. I am unsure as to my next step and would be glad of any advice. i.e. how do I start my claim etc

i have sent a complaint letter to the informations commisioners office regarding the bank going over there 40daylimit - Data Protection Act! am thinking of taking this further and informing The Financial ombudsman... but im really still in the same boat as you!! waiting waiting waiting!!! xx

can anyone advise us on what our what our next step should be! as we are tirede of waiting!? x

Hi Again Pitman

And welcome w33man

You should both have a look in here http://www.consumeractiongroup.co.uk/forum/yorkshire-bank-clydesdale-bank/85275-yb-exceeding-40-days.html

Also w33man I recommend you read the FAQ`s thoroughly and start your own thread so help can be dedicated to you and all of you posts are in the same thread. You can do this by clicking here and giving us your progress so far.

Hope this helps

Jules

hey guys!!! EVENTUALLY!!! i have recieved my statements/charges!!! whoopie!!! it totaled up to £1642.54, whats my nest step now?? send them another prelum letter x im in scotland!! help me!! xx he he he xx

Caroline x x x

Hi All

Does anyone have emails for the clydesdale customer relations people at head office, these seem to be mythical.... all i have is the head office phone number...

Garry

just spoke to someone at leeds HQ and he says that clydesdale have changed the system to get statemnts out quicker and everyone that has applied for statements will have the bye the end of june!!! only 4 months ive been waiting!!!!!

Well done .........I am sure EVERYONE would love this number eh Caro;)

 

I may just have to use that number in the near future , thanks DM

Tried this no and it is now dead!!!! Suprise, Suprise

oh my god help!!Our first post after being messed around something silly by the stalling and delaying tactics of Yorkshire Bank and finally we thought enough was enough - so we sent a court issue to Leeds Head Office via moneyclaim

We have received the Notice of Issue through today from the court and it is being done through Northampton County Court?? Even though this is about as far as you can get from Leeds!? Why is the court so far away and why is it a County Court dealing with it not a magistrates??

Thanks for any advice:confused: