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    • Thanks for posting the CPR contents. i do wish you hadn't blanked out the dates and times since at times they can be relevant . Can you please repost including times and dates. They say that they sent a copy of  the original  PCN that they sent to the Hirer  along with your hire agreement documents. Did you receive them and if so can you please upload the original PCN without erasing dates and times. If they did include  all the paperwork they said, then that PCN is pretty near compliant except for their error with the discount time. In the Act it isn't actually specified but to offer a discount for 14 days from the OFFENCE is a joke. the offence occurred probably a couple of months prior to you receiving your Notice to Hirer.  Also the words in parentheses n the Act have been missed off. Section 14 [5][c] (c)warn the hirer that if, after the period of 21 days beginning with the day after that on which the notice to hirer is given, the amount of unpaid parking charges referred to in the notice to keeper under paragraph 8(2)(f) or 9(2)(f) (as the case may be) has not been paid in full, the creditor will (if any applicable requirements are met) have the right to recover from the hirer so much of that amount as remains unpaid; Though it states "if any applicable ...." as opposed to "if all applicable......" in Section 8 or 9. Maybe the Site could explain what the difference between the two terms mean if there is a difference. Also on your claim form they keeper referring to you as the driver or the keeper.  You are the Hirer and only the Hirer is responsible for the charge EVEN IF THEY WEREN'T THE DRIVER. So they cannot pursue the driver and nowhere in the Hirer section of the Act is the hirer ever named as the keeper so NPC are pursuing the wrong person.  
    • This is simply a scam site.  It's been shown to be a scam in the national press and on national TV. Please fill in the the forum sticky and upload the invoice you've received. In fact what you have is an invoice, not a fine, a private company doesn't have the power to issue fines.  
    • Moved to the Private Parking forum.
    • Good afternoon, I am writing because I am very frustrated. I received a parking fine from MET Parking Services Ltd , ( Southgate park Stansted CM24 1PY) . We stopped for a quick meal in Mcdonalds and were there fir around 30 mins. We always do this after flights and never received a parking fine before.  Reason: The vehicle left in Southgate car park without payment made for parking and the occupants southgate premises. they took some pictures of us leaving the car. i did not try and appeal it yet as I came across many forums that this is a scam and I should leave it. But I keep getting threatening letters.  Incident happened : 23/10/2023 I did contact Mcdonalds and they said this:  Joylyn (McDonald’s Customer Services) 5 Apr 2024, 12:05 BST Dear Laura, Thank you for contacting McDonald’s Customer Services. I’m sorry to hear that you have received a Parking Charge Notice following your visit to our Stansted restaurant.   We've introduced parking restrictions at some of our restaurants to make sure there are always parking spaces available for customers.   We appreciate that some visits such as birthday parties or large group visits might take longer and the parking restrictions aren't intended to stop this. If you think your stay will exceed the stated maximum parking time then please speak to a manager in advance.   Your number plate is scanned by our Automatic Number Plate Recognition (ANPR) system when you enter our car park, and then again when you leave. If you have overstayed the maximum time allowed, you will not be notified straight away- a Parking Charge Notice will be sent to you via the post.   If you feel that a Parking Charge Notice has been issued in error, please contact our approved contractors who issued the charge in order to appeal the charge. Unfortunately McDonald's are unable to revoke parking tickets- the outcome of the appeal is final and cannot be overturned by McDonald’s.   Many thanks for taking the time to contact McDonald’s Customer Services.   Can someone please help me out and suggest what I should do next?  Thank you 
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Clydesdale Bank Contact Details


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Couple of direct numbers into the Festival Square branch, in Edinburgh:

 

0131 456 4501 / 0131 456 4529

 

Both of these by-pass the normal Contact Centre that intercepts all calls that try to go straight to the branch.

 

Hope this is of use to someone.

** I AM NOT A LAWYER, PLEASE CONSULT A QUALIFIED PROFESSIONAL IF YOU ARE IN ANY DOUBT **

 

I have successfully claimed against: "MBNA, Capital One, Bank of Scotland & Clydesdale Bank"

 

The Consumer Action Group is a Self-Help website, Moderators & Site Helpers offer advice on a voluntary basis. Please spend time reading the FAQ's, and other cases relating to your bank before starting your own claim

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  • 1 month later...

Couple more:

 

Fiona Hutton - Network Support: 0141 242 4376

Neil McKirdy - Customer Relations Manager: 0141 242 4137

Gordon Watt - Data Protection Advisor: 0141 223 1013

** I AM NOT A LAWYER, PLEASE CONSULT A QUALIFIED PROFESSIONAL IF YOU ARE IN ANY DOUBT **

 

I have successfully claimed against: "MBNA, Capital One, Bank of Scotland & Clydesdale Bank"

 

The Consumer Action Group is a Self-Help website, Moderators & Site Helpers offer advice on a voluntary basis. Please spend time reading the FAQ's, and other cases relating to your bank before starting your own claim

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  • 2 months later...

Please PM a moderator if you have any contact details for Clydesdale that are not already here.

 

All posts that did not contain contact details for Clydesdale have been deleted from this thread

When you want to fool the world, tell the truth. :D

Advice & opinions of Janet-M are offered informally, without prejudice & without liability. Use your own judgment. Seek advice of a qualified insured professional if you have any

doubts.

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  • 4 months later...
  • 5 weeks later...

I was wondering if anyone has an English or Welsh address for the Clydesdale as It says I need this on Moneyclaim.

 

Thanks!

:D <-- MazzaB, financial warrior! (*with a little help from my [real] flexible friends.......*) Bank ---> :mad:

 

:) Please click on my scales if you find my comments helpful! (or ya think i'm sexy ;))

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I was wondering if anyone has an English or Welsh address for the Clydesdale as It says I need this on Moneyclaim.

 

Thanks!

 

Use the address of your local branch or the head office in Leeds

 

 

 

 

 

 

If I have helped please click the scales Bottom left;)

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;) If this helps please click the scales bottom left
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Leeds Address:

 

Advice Quality Unit, Charges Section

Third Floor

Brunswick Point

Wade Lane

LEEDS

LS2 8NQ

:D <-- MazzaB, financial warrior! (*with a little help from my [real] flexible friends.......*) Bank ---> :mad:

 

:) Please click on my scales if you find my comments helpful! (or ya think i'm sexy ;))

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Updated information:-

 

Neil McKirdy Customer Services Manager 0141 242 4158

 

I have just been informed that this is now his direct number.

 

 

Don't let the fatherless chillen get ya!

 

 

I rang this No today and spoke to a lady who seemed quite indignant when she realised what I was calling about and wanted to know how I had got hold of the No.She then said that Mr Mckirdy worked on a different floor and gave me the following Nos to ring

 

0141 242 4142

0141 242 4138

;) If this helps please click the scales bottom left
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  • 2 weeks later...
  • 1 month later...
Leeds Address:

 

Advice Quality Unit, Charges Section

Third Floor

Brunswick Point

Wade Lane

LEEDS

LS2 8NQ

 

 

Is this the same address for Yorkshire bank? I searched for Yorkshire Bank contact details (in titles only) and nothing came back

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direct line phone number for leeds AQU - 0113 2315010

gets you straight through to, what I've found so far to be, a very helpful team.:)

 

just at first stage of claim, awaiting statements in next few days.

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direct line phone number for leeds AQU - 0113 2315010

 

gets you straight through to, what I've found so far to be, a very helpful team.:)

 

just at first stage of claim, awaiting statements in next few days.

 

i posted my request for statements to my own branch in inverclyde scotland, received a response from the leeds charges unit as above, only on their letter they dont include their phone number, so many thanks for that

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I called the data protection department (who seem to be ok at answering the phone) and asked for Kirstie Ross' number....he happily gave me it.

Anyone else wanting to wind her up a little more can call her direct on

0141 242 4496. Might help brighten up her day.

 

Does a MOD want to add her direct dial to the contacts thread?

 

Well done .........I am sure EVERYONE would love this number eh Caro;)

 

I may just have to use that number in the near future :D, thanks DM

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  • 3 weeks later...

just called leeds 0113 2315010 they have said that at least another 3 weeks before i get my statments/charges through!? its already there 40 days up i have allready sent a complaint to the Information commisioners office, And my letter before action to head office and my main branch!??

 

OMG!!! Not a happy Camper!! it just seams to be getting worse and worse!

Thanx for your help again,

 

Caroline x:p x

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YB are slippery sods , they will try anything to delay / deter , stick with it you will get there in the end .Once the time is up for your non-compliance LBA make sure you move straight on to issue N1 for it , don`t give them an inch or they will take a mile

 

Jules

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  • 2 weeks later...

Hi Pitman I have been waiting over 63 days for my requests and all they seem to say when i telephone is that the information is kept on microfiesh and someone has to search through this and collate all my information. Spoke to them today and was advised to put the claim process into operation with the understanding that CB had informed me that the request process is now taking up to 100 days so much for 40 days Data Proctection Act. I am unsure as to my next step and would be glad of any advice. i.e. how do I start my claim etc

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Hi Pitman I have been waiting over 63 days for my requests and all they seem to say when i telephone is that the information is kept on microfiesh and someone has to search through this and collate all my information. Spoke to them today and was advised to put the claim process into operation with the understanding that CB had informed me that the request process is now taking up to 100 days so much for 40 days Data Proctection Act. I am unsure as to my next step and would be glad of any advice. i.e. how do I start my claim etc

i have sent a complaint letter to the informations commisioners office regarding the bank going over there 40daylimit - Data Protection Act! am thinking of taking this further and informing The Financial ombudsman... but im really still in the same boat as you!! waiting waiting waiting!!! xx

 

can anyone advise us on what our what our next step should be! as we are tirede of waiting!? x :)

Thanx for your help again,

 

Caroline x:p x

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Hi Again Pitman

 

And welcome w33man

 

You should both have a look in here http://www.consumeractiongroup.co.uk/forum/yorkshire-bank-clydesdale-bank/85275-yb-exceeding-40-days.html

 

Also w33man I recommend you read the FAQ`s thoroughly and start your own thread so help can be dedicated to you and all of you posts are in the same thread. You can do this by clicking newthread.gif here and giving us your progress so far.

 

Hope this helps

 

Jules

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  • 2 weeks later...

hey guys!!! EVENTUALLY!!! i have recieved my statements/charges!!! whoopie!!! it totaled up to £1642.54, whats my nest step now?? send them another prelum letter x im in scotland!! help me!! xx he he he xx

 

Caroline x x x

Thanx for your help again,

 

Caroline x:p x

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Hi All

 

Does anyone have emails for the clydesdale customer relations people at head office, these seem to be mythical.... all i have is the head office phone number...

 

Garry

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just spoke to someone at leeds HQ and he says that clydesdale have changed the system to get statemnts out quicker and everyone that has applied for statements will have the bye the end of june!!! only 4 months ive been waiting!!!!!

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  • 2 weeks later...

oh my god help!!Our first post after being messed around something silly by the stalling and delaying tactics of Yorkshire Bank and finally we thought enough was enough - so we sent a court issue to Leeds Head Office via moneyclaim

 

We have received the Notice of Issue through today from the court and it is being done through Northampton County Court?? Even though this is about as far as you can get from Leeds!? Why is the court so far away and why is it a County Court dealing with it not a magistrates??

 

Thanks for any advice:confused:

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