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    • Hi, I'd change justice centre to county court. I also wouldn't be including a telegraph article in the bundle. It doens't prove anything law and you don't have distribution rights on it. I also wouldn't personally break down the exhibits on the index page, normally people have a seperate page for this right before the exhibits. The main index page normally just says Exhibits to WX of [Your Name] or at least that's the format I use/see people here use, although really it makes minimal difference.   I also see that despite referencing several judgements you haven't included the EVRi one   paragraph 46 really needs to go imo it has nothing to do with anything. Your in court to apply the law to your case, not to tell the judge about a newspaper that means nothing to your claim.   I also see you've adopted the issues in dispute/not in dispute, which is also known as a scott schedule. if you are taking this approach, for things not in dispute I would say this needs to be things that are agreed between parties, not things like "There is no dispute that I am happy to supply all this evidence which is included in the court bundle." I would say that issues in dispute is to focus on the aspects of the claim that are in dispute, such as whether liability is limited by insurance or not, so I'd be changing that accordingly.   BF should be along shortly to advise on things.
    • J, I just numbered them like that; once the witness statement is made, I'll add it to the pages.   The court date has been set as 02 July 2024. Please find attached V6. I will send an unredacted to the email.  claim budle_V6.pdf
    • I'm afraid that I have tried downloading it three times and each time I am getting an error message. Would you mind scanning it again please and uploading it again. I understand that JK has managed to open it but others may not. Thanks
    • I can see that.   In this case, I'd email both that receipt and your tracking label to evri's small claims email and say that is the information you have.   They'll figure it out from there I'm sure
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Clydesdale Bank Contact Details


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Couple of direct numbers into the Festival Square branch, in Edinburgh:

 

0131 456 4501 / 0131 456 4529

 

Both of these by-pass the normal Contact Centre that intercepts all calls that try to go straight to the branch.

 

Hope this is of use to someone.

** I AM NOT A LAWYER, PLEASE CONSULT A QUALIFIED PROFESSIONAL IF YOU ARE IN ANY DOUBT **

 

I have successfully claimed against: "MBNA, Capital One, Bank of Scotland & Clydesdale Bank"

 

The Consumer Action Group is a Self-Help website, Moderators & Site Helpers offer advice on a voluntary basis. Please spend time reading the FAQ's, and other cases relating to your bank before starting your own claim

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  • 1 month later...

Couple more:

 

Fiona Hutton - Network Support: 0141 242 4376

Neil McKirdy - Customer Relations Manager: 0141 242 4137

Gordon Watt - Data Protection Advisor: 0141 223 1013

** I AM NOT A LAWYER, PLEASE CONSULT A QUALIFIED PROFESSIONAL IF YOU ARE IN ANY DOUBT **

 

I have successfully claimed against: "MBNA, Capital One, Bank of Scotland & Clydesdale Bank"

 

The Consumer Action Group is a Self-Help website, Moderators & Site Helpers offer advice on a voluntary basis. Please spend time reading the FAQ's, and other cases relating to your bank before starting your own claim

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  • 2 months later...

Please PM a moderator if you have any contact details for Clydesdale that are not already here.

 

All posts that did not contain contact details for Clydesdale have been deleted from this thread

When you want to fool the world, tell the truth. :D

Advice & opinions of Janet-M are offered informally, without prejudice & without liability. Use your own judgment. Seek advice of a qualified insured professional if you have any

doubts.

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  • 4 months later...
  • 5 weeks later...

I was wondering if anyone has an English or Welsh address for the Clydesdale as It says I need this on Moneyclaim.

 

Thanks!

:D <-- MazzaB, financial warrior! (*with a little help from my [real] flexible friends.......*) Bank ---> :mad:

 

:) Please click on my scales if you find my comments helpful! (or ya think i'm sexy ;))

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I was wondering if anyone has an English or Welsh address for the Clydesdale as It says I need this on Moneyclaim.

 

Thanks!

 

Use the address of your local branch or the head office in Leeds

 

 

 

 

 

 

If I have helped please click the scales Bottom left;)

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;) If this helps please click the scales bottom left
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Leeds Address:

 

Advice Quality Unit, Charges Section

Third Floor

Brunswick Point

Wade Lane

LEEDS

LS2 8NQ

:D <-- MazzaB, financial warrior! (*with a little help from my [real] flexible friends.......*) Bank ---> :mad:

 

:) Please click on my scales if you find my comments helpful! (or ya think i'm sexy ;))

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Updated information:-

 

Neil McKirdy Customer Services Manager 0141 242 4158

 

I have just been informed that this is now his direct number.

 

 

Don't let the fatherless chillen get ya!

 

 

I rang this No today and spoke to a lady who seemed quite indignant when she realised what I was calling about and wanted to know how I had got hold of the No.She then said that Mr Mckirdy worked on a different floor and gave me the following Nos to ring

 

0141 242 4142

0141 242 4138

;) If this helps please click the scales bottom left
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  • 2 weeks later...
  • 1 month later...
Leeds Address:

 

Advice Quality Unit, Charges Section

Third Floor

Brunswick Point

Wade Lane

LEEDS

LS2 8NQ

 

 

Is this the same address for Yorkshire bank? I searched for Yorkshire Bank contact details (in titles only) and nothing came back

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direct line phone number for leeds AQU - 0113 2315010

gets you straight through to, what I've found so far to be, a very helpful team.:)

 

just at first stage of claim, awaiting statements in next few days.

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direct line phone number for leeds AQU - 0113 2315010

 

gets you straight through to, what I've found so far to be, a very helpful team.:)

 

just at first stage of claim, awaiting statements in next few days.

 

i posted my request for statements to my own branch in inverclyde scotland, received a response from the leeds charges unit as above, only on their letter they dont include their phone number, so many thanks for that

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I called the data protection department (who seem to be ok at answering the phone) and asked for Kirstie Ross' number....he happily gave me it.

Anyone else wanting to wind her up a little more can call her direct on

0141 242 4496. Might help brighten up her day.

 

Does a MOD want to add her direct dial to the contacts thread?

 

Well done .........I am sure EVERYONE would love this number eh Caro;)

 

I may just have to use that number in the near future :D, thanks DM

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  • 3 weeks later...

just called leeds 0113 2315010 they have said that at least another 3 weeks before i get my statments/charges through!? its already there 40 days up i have allready sent a complaint to the Information commisioners office, And my letter before action to head office and my main branch!??

 

OMG!!! Not a happy Camper!! it just seams to be getting worse and worse!

Thanx for your help again,

 

Caroline x:p x

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YB are slippery sods , they will try anything to delay / deter , stick with it you will get there in the end .Once the time is up for your non-compliance LBA make sure you move straight on to issue N1 for it , don`t give them an inch or they will take a mile

 

Jules

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  • 2 weeks later...

Hi Pitman I have been waiting over 63 days for my requests and all they seem to say when i telephone is that the information is kept on microfiesh and someone has to search through this and collate all my information. Spoke to them today and was advised to put the claim process into operation with the understanding that CB had informed me that the request process is now taking up to 100 days so much for 40 days Data Proctection Act. I am unsure as to my next step and would be glad of any advice. i.e. how do I start my claim etc

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Hi Pitman I have been waiting over 63 days for my requests and all they seem to say when i telephone is that the information is kept on microfiesh and someone has to search through this and collate all my information. Spoke to them today and was advised to put the claim process into operation with the understanding that CB had informed me that the request process is now taking up to 100 days so much for 40 days Data Proctection Act. I am unsure as to my next step and would be glad of any advice. i.e. how do I start my claim etc

i have sent a complaint letter to the informations commisioners office regarding the bank going over there 40daylimit - Data Protection Act! am thinking of taking this further and informing The Financial ombudsman... but im really still in the same boat as you!! waiting waiting waiting!!! xx

 

can anyone advise us on what our what our next step should be! as we are tirede of waiting!? x :)

Thanx for your help again,

 

Caroline x:p x

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Hi Again Pitman

 

And welcome w33man

 

You should both have a look in here http://www.consumeractiongroup.co.uk/forum/yorkshire-bank-clydesdale-bank/85275-yb-exceeding-40-days.html

 

Also w33man I recommend you read the FAQ`s thoroughly and start your own thread so help can be dedicated to you and all of you posts are in the same thread. You can do this by clicking newthread.gif here and giving us your progress so far.

 

Hope this helps

 

Jules

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  • 2 weeks later...

hey guys!!! EVENTUALLY!!! i have recieved my statements/charges!!! whoopie!!! it totaled up to £1642.54, whats my nest step now?? send them another prelum letter x im in scotland!! help me!! xx he he he xx

 

Caroline x x x

Thanx for your help again,

 

Caroline x:p x

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Hi All

 

Does anyone have emails for the clydesdale customer relations people at head office, these seem to be mythical.... all i have is the head office phone number...

 

Garry

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just spoke to someone at leeds HQ and he says that clydesdale have changed the system to get statemnts out quicker and everyone that has applied for statements will have the bye the end of june!!! only 4 months ive been waiting!!!!!

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  • 2 weeks later...

oh my god help!!Our first post after being messed around something silly by the stalling and delaying tactics of Yorkshire Bank and finally we thought enough was enough - so we sent a court issue to Leeds Head Office via moneyclaim

 

We have received the Notice of Issue through today from the court and it is being done through Northampton County Court?? Even though this is about as far as you can get from Leeds!? Why is the court so far away and why is it a County Court dealing with it not a magistrates??

 

Thanks for any advice:confused:

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