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    • Hi all, I purchased a car in January from Big Motoring World Leeds. At the time of sale I was shown a tab on the salespersons computer marked 'service history' and I was able to take comfort knowing that the car had been serviced on 3 occasions as the date, mileage and company was there on screen. Being a 3 and a bit year old car that, in my mind, constituted full service history 🤷‍♂️ Anyway, collected the car a week later. Once home I settled down to through the book pack etc. Opened the service history booklet and it was completely blank. In addition there were no invoices detailing that any services had been done. I duly contacted BMW and asked them to supply me with proof of service history. They responded saying that on their 'vehicle documentation checklist' I had ticked and then signed to the fact that I had seen the service history and that I was happy with it. I dug out this checklist and what it actually states is 'seen service history online' which I had in the showroom. BMW seem to think that this satisfies their responsibility in providing service history. The reality is that I don't have any proof that the vehicle has ever been serviced! For my own peace of mind I ended up paying for a service that satisfied the manufacturers maintenance schedule to the tune of £330. I even complained to the finance company that the vehicle contravenes the Sale of Goods act 2015 as l, in effect, ot is not as described. Amazingly they weren't interested and instead I just got an email stating that it's not illegal to sell a vehicle without service history and that servicing costs were part and parcel of vehicle ownership. I've since complained to the ombudsman and am awaiting to see if they can help. I have no issue with the car but the treatment and customer service has been the worst I've ever experienced. I don't really know what to do next as I really do feel aggrieved that I've had to pay to service a car that should have already been serviced. Can anyone point me in the right direction please? 🙏
    • Fraudsters copy the details of firms we authorise to try and convince people that their firm is genuine. Find out why you shouldn’t deal with this clone firm.View the full article
    • Hi again all, below is another email they sent me, I just don't want to get in trouble or things to get worse with this crowd but I am taking your advice here. Anyway advice would be appreciated.   I am contacting you again after having tried to contact you both by email on 03/04/2024 and 10/04/2024, and by telephone on 10/04/2024 and 17/04/2024 to discuss the matter in relation to the regularization of the SOLIDWORKS case against xxx our company.   This is an urgent legal matter. Please contact me at your earliest convenience - +44 2921 920 296.    If we do not recieve a response before 24/04/2024, we will assume that you are not willing to settle this dispute amicably. The case will then be referred back to our client with whom, ultimately, the final decision lies on the enforcement of their intellectual property rights.    Yours sincerel y, Rhys
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Student loan from Sallie Mae, now by Drydensfairfax solicitors


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They have to send that notice every six months in accordance with the Consumer Credit Act. If they fail to do so the debt would become unenforceable until they do. In addition, they wouldn't be able to charge interest whilst they are in default of doing so. All that said, I would follow Dx's advice and await the credit agreement. If they have it. Which I doubt.

 

And regardless of what they say, they should be sending you that info - as it's likely they are 'the creditor' as per Crutchely v Go Debt [2009] and paras 2.4 to 2.7 of the OFT Guidance.

 

In short, they're trying to lead you on.

 

Yes and also Jones vs link financial

 

http://www.bailii.org/ew/cases/EWHC/QB/2012/2402.html

DO NOT PAY UPFRONT FEES TO COLD CALLERS PROMISING TO WRITE OFF YOUR DEBTS

DO NOT PAY UPFRONT FEES FOR COSTLY TELEPHONE CONSULTATIONS WITH SO CALLED "EXPERTS" THEY INVARIABLY ARE NOTHING OF THE SORT

BEWARE OF QUICK FIX DEBT SOLUTIONS, IF IT LOOKS LIKE IT IS TO GOOD TO BE TRUE IT INVARIABLY IS

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  • 9 months later...
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Hi guys, I hope all is well.

 

Its been a while but

 

finally I have received something through the post.

 

Its a letter from Arrow global

 

'In response to a request for copy documents under section 78 of the consumer credit act 1974'.

 

They have enclosed a photocopy of the original agreement from Sallie Mae from 2007,

 

i think they may have got this from the university as Sallie Mae no longer operate in the country

and it looks like the agreement i signed in 2007.

 

It states that they are looking to outsource the account to one of their specialist third parties to manage on their behalf.

 

In bold it states 'Please note that this is not a formal acceptance of your offer and does not constitute any kind of agreement to an arranged plan.

 

Also it states that the third party will contact me in 'due' course.

 

There are three Debtline suggestions they have noted National Debtline, Payplan & Step Change Debt Charity as well as the Citizens Advice.

 

It then finishes with a correspondence address which is a PO Box number and 'Your Sincerely' Arrow Global (which someone has signed with a 'AG.

 

It has been a very long time since I last heard from them

and I am extremely worried about where I stand.

 

Many thanks for reading this and I hope you can help.

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I would think its Statute barred now

 

 

tough luck.

 

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Even though I have had contact with them?

 

What do you think I should do next? Wait for the third party to contact me?

 

It has been nearly a year since they have contacted me. The only place I think they could have got the original agreement from is either the college or another debt recovery company.

 

I am back in full time education and not eating any money at the moment. Its only a one year course.

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contact makes no odds

 

 

you've never written saying this is my debt

 

 

and signed a letter

 

 

its 6yrs sine you paid or should have done.

 

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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This is true, the only letter I have sent them is the CCA request.

 

I didn't hear anything for about three years due to Sallie Mae not operating in this country any more.

 

Should I wait for the 'Specialist' third party to make contact.

 

How would I go about investigating the statute barred?

 

 

 

contact makes no odds

 

 

you've never written saying this is my debt

 

 

and signed a letter

 

 

its 6yrs sine you paid or should have done.

 

 

dx

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the info is in post one from yourself

 

 

its more than 6yrs

state barred

 

 

pers I'd be ignoring them

unless you get a claimform.

 

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Ahh ok no worries. How come they do not see this fact and admit defeat?

 

Well hopefully it is out of the timeframe and state barred. I did initially take out the loan in 2007.

 

As yet no claim form. They won't be ruthless and send the bailiffs round will they?

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cause they try snd fleece people

that know no better.

 

 

bailiffs? where did that come from?

 

 

DCA's &/or their fake/tame solicitors ARE NOT AND CAN NEVER BE..BAILIFFS.

they have NO SUCH LEGAL POWERS

 

 

they ONLY ever MIGHT get involved

 

 

IF someone files a claimform

IF they win

IF they get a CCJ

and IF you fail to pay it.

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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I think with all the scary debt culture and the programmes on television like 'Can't Pay? We'll Take It Away'

 

it looks like a very ruthless business and

 

I do get very scared about the whole situation.

 

Its not like I have lots of assets to take as I live a very simple life.

 

Does the time start from when I signed the original agreement which was in 2007?

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again you are confusing things.

 

 

the bailiffs in that program

[well they aren't!! - they are operating under ONE persons High Court Certificate, and he lives in south Africa I think!]

 

 

would never be involved in a Civil debt like a loan/card etc. from the big banks to you

it business stuff they do.

 

 

SB clock starts at last payment or last deferment.

 

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Ahhhh I see, it is definitely the way that they perceive it to be a very common occurrence

and one that can be actioned at the drop of a hat.

 

 

I most definitely my naivety as this is the one and only thing that I have ever had trouble with, it is very new to me.

 

Well this debt has not had any payment what so ever

and it has been passed on about three times to different debt companies.

 

 

Sallie Mae (the original study loan company) no longer operate in this country.

 

Would the last deferment date be the last time it was passed to a different company?

 

 

Is this why different companies buy the debt to keep is from being State Barred?

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matters not what THEY do

 

its YOUR actions that determine the SB date.

 

typically on student loans you 'defer' repayment until you reach an income level

 

this is done via the deferment process and forms.

 

filing in one of those

or any document related to the loan that YOU SIGNED.

which effectively says in oneway or another

you ACKnowlege you owe the debt.

 

will reset the SB clock.

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Share on other sites

This is strange situation as it is a loan that was not taken out with the student loans company

but rather a specialist company who provided professional studies loans for Masters degrees.

 

 

The company (which I believe is American) stopped providing loans in this country and just left people with no clue what to do.

 

It was only after about three/four years of hearing nothing as also seeing that other people were in the same situation as me

that I then started receiving letters from a debt recover company in Scotland (Total Credit Financial Services.

It was passed onto another Drydens and then Arrow.

So it has been passed on a few times from pillar to post.

 

It is for this reason that I am unsure what the actual start date is and also if the debt after seven years is state barred with it being passed on?

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IT IS STATUTE BARRED

passing on a debt DOES NOT have any effect.

 

forget about it SB is the end of your problems.

 

and in your very first post you mention deferment.

 

everyone is trying to spoof you

 

send the SB letter

 

ignore everyone

 

until/unless a claimform arrives

 

it would also help if you scan up what you have been sent too please

 

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please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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  • 10 months later...

Hi all, where did you get to with this?

Are you now dealing with Capquest like me?

What would be the 'cause of action' in the case of these loans do you think?

K

Edited by dx100uk
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please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Share on other sites

  • 2 years later...

Hello. I am the original poster for this thread. I really appreciate all of the help and advice that I received from this site.

 

As it stands I have not heard anything from the recovery agent after following the advice that I was given from here.

 

That was a few years ago now as now it is 2018 and still nothing. The debt is now 11 years old.

 

I recently looked my credit score with ClearScore and non of my Sallie Mae debts do not feature on it.

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he thanks for coming back...

as we suspected...trying to fleece people.

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Greetings and salutations!

 

Great to be back, I didn't realise it had been so long.

 

After I had sent the various letters they sent me back some photocopies of the original agreement from Sallie Mae and (if my memory serves me correctly) they said they would temporarily suspend any action against me.

 

This was a few years ago now and I have not heard anything since!.

 

This is either one of two things, a calm before a storm or they have finally stopped.

 

In your experience which of the two do you think has happened?

Edited by dx100uk
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drydens specialise in debts no-one else will touch

their major income is shortfalls and sadly 10'000's of people fall for their threat-o-grams..

 

it will go nowhere...........

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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