Hi Guys

My daughter has a problem with this PDL and I was hoping for some advice on how to deal with them she has had a lot of personal upset in the last 2 years

ie lost a child and came home from work one night to discover father of child had packed and left with no explanation she is now depressed and suffering from anxiety

she had a loan off this company in 2011 for £100 and today they have telephoned her at work and threatened to send the bailiffs to my address unless she pays £500 of the £700 she now owes

I don't really want them to know she doesn't live here anymore that way I can with help from you guys deal with it for her so what should be my 1st plan of action?

I need to stop them ringing her work the embarrassment is making her anxiety worse at the minute I am able to get her to go work that alone had been a battle any help you can offer would be great thanks guys

Well for starters they should not be telephoning her work number. You can make a complaint about that to the OFT.

They cannot send bailiffs anywhere.. not until they have issued a claim and won and then your friend not paid the judgment debt.

You must insist that all communication is in writing. You can say that the address is a postal address only or simply let them believe she is still living with you.

I am assuming that all the threats they have made have been on the telephone - and no recording has been made by you ?

Wda are notorious for calling g employers. You need to get s full complaint into wda and the oft. Dont ask for them to stop. DEMAND IT. If they dont stop then involve the ico and consider legal action.

Already advised, if none of what they said is in writing, then dont worry. They would never put all that in writing

Hi guys

Thanks for all replies to citizen b question no sadly not made any recordings she hadn't heard from them in a long time should I email them? Or does anyone know a postal address?

Thanks again

They should have their registered office on their Website - and also a contact /complaint form.

This is odd! A PDL company still owning the debt after 2 years? They usually pass them around a few bottom feeding DCAs after 2 - 3 months.

Is it definitely WDA? Or a debt collection agency collecting on their behalf?

The above advise is correct and good! It's against OFT guidance to contact anybody at work.

This behaviour needs reporting immediately.

WageDayAdvanceLtd

Unit 7, Acorn Business Park, Keighley Road,

Skipton, North Yorkshire, BD23 2UE

This is the address I used when writing to them during my own PDL Hell.