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    • OK, thanks, I won't wait for them. On a side note, some of the posts on here are a bit frustrating, I read through five pages or so of someone going through the court process rooting for them as I'm reading, then nothing, not heard of again. Left here wondering what the outcome was, lol!
    • Hello Caggers,   I've been trying for years to get an old EE account wiped off my credit file. It was opened in 2013 and almost immediately defaulted but was shown as "Payment Arrangement" ever since. I contacted EE by telephone in 2022 and was advised it had not been wiped because there was still £69 owing, I paid it and thought it would correct once the CRA's updated their reporting cycle. However, it has still not been removed. I made a formal complaint on 27/03/2024 and have had contact with the executive team who advised that  "EE account ......... has now been deleted from the Credit File as it failed to close as it was reporting the payment arrangement set up despite, as advised this failing which should have resulted in a further default showing.  Please be advised the deletions we have completed take 24 hours to update if a paid service is used to view the Credit File. If the customer uses one of the free services to view the Credit File, the recordings update in 24 hours but the changes can take up to 30 days to be visible on a new copy of the Credit File. I have requested compensation and been advised by EE that another team are looking into this. That was almost 2 weeks ago and there has been no contact since, despite me chasing it. I do not want to go to court and would rather settle this amicably. However,I have been advised that I might have a claim for aggravated damages due to the length of time the incorrect reporting has been on my file and the fact that I told EE about this issue and paid the demanded outstanding amount of £69 almost 18 months ago. Should I just wait for EE to reply or should I start building my case against them? Is their statement admissible as evidence of their blame or do I need to dig a bit more? I made a DSAR which was initially rejected as having no data found yet. I trawled my e-mails from 2013 and found the account number and mobile number, I'm now awaiting the result of my 2nd attempt at DSAR. I have very little in the way of proof of actual loss except a mortgage refusal e-mail from HBOS in 2015. I have also had high interest loans and credit over the last 10 years but again cannot directly attribute this to this one specific error. There were other items on my credit file that could also have contributed to a low credit score too and I'm not out to cash in on anything. I want to make sure I don't end up shooting myself in the foot for any obvious reason and would appreciate any help from anyone who has had similar experience with breaches of DPA.
    • Noted. Keep an eye on the other threads here including the update a few hours back by Rob Carr.
    • dont need statements. nor std info sheets. EVERTHING else  dx
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Central Trust penalty charges - need help to raise a court claim


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Hi am after some advice.

 

About three years ago

 

My wife and I were struggling on just my wage and running up quite a few small debts.

 

We foolishly took out two secure loans of 12 and 14k.

 

We have been paying these regulary.

 

When it all started going t*ts up with the banking industry they raised the interest rate.

 

We carried on as before but last week we received a letter saying they would probably be forced to raise the rate again

as they were only a small company and borrowing was becoming increasingly expensive for them.

 

As well as that they included a business card of a home finance company which they said might be able to help us out.

 

It seems they are trying to force us to borrow else were and pay them off.

 

Also can they just increase their rates when everyone else are dropping theirs.

 

Thanks for any help

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Hi.

 

Had the same letter today.

 

Put a rocket up their backside.

 

Told them it was just a marketing ploy and that they had passed my details to another company completely unsolicited.

 

They CANNOT force us to change to another lender and neither should you as it will generate money in commission for them

and off load their debt while costing you more "admin" fees.

 

They laid off 180 people this year and their managing director qouted "this is the darkest day for the company".

 

They clearly need to raise some cash.

 

They can raise their interest rate as its variable but they would have to justify it to the FSA.

 

I have asked them for an explanation in writing as how they think they can get away with this outrage.

 

If it is not satisfactory the copy of the letter is going to the ombudsman.Incidently does anybody know how much they can increase the rates by??

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  • 2 years later...

Hi

I have a mortgage of 84k with BM and two seperate secured loans with Central Trust.

 

Im self employed and

 

over the last few years have been ducking and diving to keep on top of payments.

 

One month missing one so I could pay the other that sort of thing.

 

During this time I have been hit by lots of charges.

 

Central Trust charge £60 a time not sure about BM but I want to claim these sums back now.

 

The thing I'm concerned about is that my mortgage has another 13 years to go and the loans 7 and 12,

 

how does threatening them with court action etc effect the relaitionship.

 

Can they try and foreclose ?

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They can't try and foreclose without good reason.

 

Calling the mortgage in and trying for a repo would need a judicial process so there would be scrutiny of what they are doing.

 

£60 charges is clearly against the rules - if you have followed the mortgage link and read the articles and the Fsa decisions.

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  • 1 year later...

Hi

 

have had 3 secured loans with Central Trust.

 

One was paid in full back in 2004.

This one had ppi despite me being self employed.

 

The reason for this thread is that due to my selfemployment there have been numerous missed payments

resulting in charges of £60 a time.

 

I understand about sending the SAR but what Im concerned about is that both of the loans

have at least 5 years to run and if I was to attempt to claim back the charges

can central trust threaten to for close the loans

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no they cant

they are NOT allowed to take ANY retaliatory action

 

so you've a PPI claim and a charges claim to do?

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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  • 11 months later...

I sent off the SAR and have received back copies of

the t&cs,

copies of wage slips,

homeowners application form,

the application forms etc,

 

but no statements.

 

On the covering letter they state our products were sold to you through brokers.

 

I dealt directly with Central Trust and didnt use a broker,

 

but see I have been charged £1100 and £1300 broker fees.

 

How do I get hold of my statements and is it ok for these two charges ?

 

Thank you for any help, finally trying to get my finances together

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then ask them where they are by letter

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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  • 1 month later...

Hi Dx have had all statements back now, and its showing charges ranging from £50 , £60 and £53.

How do I add interest to the claim ? The rates on the loan are 9.4% 10.65% and 11.15%

Thanks for any help

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were these loans refinancing each other or were they totally separate.

 

whichever you use

 

StatIntSheet v101.xls

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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you agreements should tell you the PPI you paid PCM.

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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  • 4 weeks later...

what the spreadsheet

 

you'll need open office or excel mind

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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  • 3 weeks later...

sri what is not working?

 

 

you cant load the spreadsheet?

 

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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have you got office installed [excel]

 

 

or open office?

 

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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download the spreadsheet somewhere [say to your desktop.

 

then find it and open it

 

you'll need to click the top button to enable editing first before you can enter data.

 

once you've opened it to editing

 

save it under a new name

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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  • 3 years later...

Not the speediest of responses!

I was fortunate enough to pay my mortgage and two central loans a couple of months ago.

 

Having done a SAR back in 2014 I wrote to CT asking for the repayment of £846 and £643 under the unfair terms in consumer contract regulations.

They replied saying they were totally just but offered £300 as a gesture of goodwill (5x£60)

 

After an email exchange and phone call I have now written to them giving them 28 days notice before I go to the small claims court.

I have also added 8% statuary interest.

 

I would appreciate any help on how to proceed with claim.

 

Interestingly my main Mortgage provider, unprovoked have written to us about our closed account.

 

They are refunding all management fees charged to the account since 1 Jan 2009 together with the interest charged on those fees.

They also offer the chance to claim any additional costs we may have incurred.

 

This was from Birmingham Midshires, does anyone think this strengthens my case against CT if other lenders are deeming the charges inappropriate?

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please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Share on other sites

Received letter today regarding my letter 4/4/18 giving them 28 days notice.

There response being that they were sorry I was still dissatisfied with their Final Response Letter and that they have exhausted their complaints procedures.

Do I still have to wait the 28 days or can I proceed with case?

Thanks for any help

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