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    • I've looked through all our old NPE threads, and as far as we know they have never had the bottle to do court. There are no guarantees of course, but when it comes to put or shut up they definitely tend towards shut up. How about something like -   Dear Jonathan and Julie, Re: PCN no.XXXXX cheers for your Letter Before Claim.  I rolled around on the floor in laughter at the idea that you actually expected me to take this tripe seriously and cough up. I'll write to you not some uninterested third party, thanks all the same, because you have are the ones trying to threaten me about this non-existent "debt". Go and look up Jopson v Homeguard Services Ltd, saddos.  Oh, while you're at it, go and look up your Subject Access Request obligations - we all know how you ballsed that up way back in January to March. Dear, dear, dear - you couldn't resist adding your £70 Unicorn Food Tax, you greedy gets.  Judges don't like these made-up charges, do they? You can either drop this foolishness now or get a hell of a hammering in court.  Both are fine with me.  Summer is coming up and I would love a holiday at your expense after claiming an unreasonable costs order under CPR 27.14(2)(g). I look forward to your deafening silence.   That should show them you're not afraid of them and draw their attention to their having legal problems of their own with the SAR.  If they have any sense they'll crawl back under their stone and leave you in peace.  Over the next couple of days invest in a 2nd class stamp (all they are worth) and get a free Certificate of Posting from the post office.
    • Yes that looks fine. It is to the point. I think somewhere in the that the you might want to point out that your parcel had been delivered but clearly had been opened and resealed and the contents had been stolen
    • Hi All, I just got in from work and received a letter dated 24 April 2024. "We've sent you a Single Justice Procedure notice because you have been charged with an offence, on the Transport for London Network." "You need to tell us whether you are guilty or not guilty. This is called making your plea."
    • Okay please go through the disclosure very carefully. I suggest that you use the technique broadly in line with the advice we give on preparing your court bundle. You want to know what is there – but also very importantly you want to know what is not there. For instance, the email that they said they sent you before responding to the SAR – did you see that? Is there any trace of of the phone call that you made to the woman who didn't know anything about SAR's? On what basis was the £50 sent to you? Was it unilateral or did they offer it and you accepted it on some condition? When did they send you this £50 cheque? Have you banked it? Also, I think that we need to start understanding what you have lost here. Have you lost any money – and if so how much? Send the SAR to your bank as advised above
    • In anticipation of lodging my court claim next Weds 1 May (14 days after advising P2G that was my deadline for them to settle my claim) I have completed my first draft POC as below: Claim Claim number: xxxxx Reference: P2G MAY 2024   Claimant xxxxx   Defendant Parcel2Go 1A Parklands Lostock Bolton BL6 4SD  Particulars of Claim The defendant has failed to arrange for the safe delivery of the claimant's parcel containing a 8 secondhand golf clubs (valued at £265) that was sent to a UK address using their delivery service (P2G Reference xxxxx). The defendant contracted Evri to deliver the parcel (Evri Reference xxxxx) and refuses to reimburse the claimant on the grounds that the claimant did not purchase their secondary insurance contract. The defendant seeks to exclude their liability in breach of section 57 Consumer Rights Act. The secondary insurance contract is in breach of section 72. The claimant seeks reimbursement of £265, plus P2G fees of £9.10, plus postage costs for two first class letters to P2G of £2.70, plus court fees, plus interest. The claimant claims interest under section 69 of the County Courts Act 1984 at the rate of 8% a year from xxxxx to xxxxxx on £276.80 and also interest at the same rate up to the date of judgment or earlier payment at a daily rate of £xxxx   Details of claim Amount claimed £276.80 I look forward to your thoughts and comments guys! As ever, many thanks - G59    
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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Incorporating Council-Community Discussions?


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Hey everyone.

 

I live in a small Manitoba town in Canada at the moment, and I'm on something called the 'Opinion Think Tank', which I can almost guarantee is a name someone's child came up with several years ago. We come together every three (!!!) months to discuss issues with a single council member of the municipality. Typically, these issues are already things that have been decided on by the rest of the council and the purpose of this get together is lost to me.

 

We literally spend our time providing opinions for things that... Well, can't be changed.

 

This got me thinking about the 'bigger picture'. The think tank is really just the people who are friends with the council members, excluding me. I was put on as a show of generosity as I know everyone and everyone knows me through my line of work in the area. The council members are the most wealthy/influential of the town. Typical rural politics in my experience.

 

However, the way these two bodies interact is something that is a bit of a mystery to me. Everywhere else that I have lived, we have monthly, if not biweekly, gatherings in some building downtown to discuss problems in the town, what we can do to solve them, and then address them with the council members either via flyers, addressed letters, or a genuine get-together at a scheduled date. At no point is there a total disconnect between the two parties that results in the council doing whatever they want and the folks with initiative remain stuck with their unanswered opinion.

 

I want to change this. But how?

 

I was thinking of investing the money in a few months or next year into flyers, and passing them out into all letterboxes around the town encouraging everyone to get together at a solidified date every month to discuss what we want to get done in the town, what our concerns are, and how we'll solve them. I am totally not clued in with the ethics behind flyer distribution, though.

 

Can there be legal backlash with distributing flyers? Do you need a license to do so? Will the post office (or rather, the mailman) do this for me or must I go to each letterbox by myself?

 

Furthermore, what other options do you guys have experience with in your own neighbourhoods? I'm definitely open to any suggestions as I'd love to become more involved with the matters in my town, and actually having some of a say in things. We sell a lot of food and factory parts to the city, as well as maintain a thriving farmer's market that gets traffic from the entire county each week. It would be nice to control what happens around the town, such as health hazards, events that would destroy crops, and countless other scenarios that impact how we live and what we do.

 

I feel that expanding the level of discussion we have in my town will have a significant impact on several things: Inviting businesses to the town, controlling harmful environmental threats, and preventing legal disaster with members of the community. It has happened before that the council accepted a business into the town only to have it flop because it didn't align with what the town needed or wanted.

 

Thanks beforehand for anything you have in mind! I'm totally interested in becoming more of a speaker in this town after I deal with my housing issues.

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This is a uk website so you aren't likely to find anyone with knowledge of Canadian law.

 

Here we have democratically elected councils voted on according to their policies to deal with local issues.

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This is a uk website so you aren't likely to find anyone with knowledge of Canadian law.

 

Here we have democratically elected councils voted on according to their policies to deal with local issues.

 

Our councils are democratically elected, as well. There were two questions in the post, however. One of law and one of ideas, so I think it's still quite valid to be posted here! Right?

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