If the claimant was Welcome why would you want to contact IND ?

" Should I contact IND and advise them that Welcome made a payment and they have to revise the amount? "

This is quite the mess isn't it.

Welcome were the claimant on the original claim form, Hegarty LLP were the Claimant's solicitor and signatory. The claimant on the Judgment received last week is IND Ltd. Same Claim number.

All correspondence has pretty much been with IND.

Just pulled the Tomlin Order document, that's got Welcome as the claimant too.

Have you retained the original claim form ?

Was you ever advised of a claimant name change ?

Or the debt had been assigned to IND ?

Original claim form I attached to this long ago, likely got the hard copy stowed away along with PDF of all correspondence leading up to Tomlin.

Don't recall receiving name change of Claimant or notice of assignment.

Having done a quick search it would appear that IND are connected to Welcome with regards to issuing claims

https://www.consumeractiongroup.co.uk/forum/showthread.php?468035-Welcome-IND-claimform-N39-received-phantom-Payment-syndrome-URGENT-please-help

In 2016 IND issued notices to all defendants to say that they had been to court to be substituted as the claimant in Welcomes claims and included the courts assignment order.

So in short, N245 with no chance of addressing the refund at this point in time?

You have already had a refund from Welcome..all you had to do was adhere to the terms of the tomlin order....for some bizarre reason you stopped paying...and as per the Schedule if you default they have requested judgment.

And they gave me a further refund, but I guess that's irrelevant.

Thanks for the frank response.

OK - status update!

Cleared the balance back in early February - have letter from IND confirming balance paid in full and no further action to be taken.

What I want to do now is look at clawing back the penalty fees that they slapped on the account over the years.

One thing in particular that bugged me was that at some point the fees increased from the contractually stated £5 to £10, yet I never received any documentation advising of the increase.

@dx100uk, if you're about I'd appreciate your assistance - if, in fact, it's worth pursuing to begin with.

Regards 

not sure you'd actually see anything

welcome signed that waivier with the FCS 

effectively there is no-one left to get them from.

and if there was , you'd never see it.