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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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In touch with Tommy McLean


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Just received my goodwill gesture from Mr T. for £530, when I'm Claiming £864.55 incl interest. I cant beleive how far its gone already!!! I sent my LBA on 9th October, is it 14 Calendar days from the day they receive it????:rolleyes:

 

Hey, not a bad offer, Tommy is getting sick of all the letters I would imagine.

Tomba90

 

First they ignore you, then they laugh at you, then they fight you, then you win.

- Mahatma Gandhi

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Drummyb,

 

always count calendar days! Sounds good already, I think you're right Tomba, I bet Tommy is getting fed up, I emithered him on Friday!! Waiting for the fall out.....Cobblers seem quite busy too, for some reason...:lol:

 

BC:cool:

Big Col:p

RBS LBA 20/06/06. WON - 21/10/06

MBNA(1)-Start-20/06/06, Claim-£250, 15/8 - Winner!!

MBNA Virgin(2)-Start-20/06/06, Claim £100, 15/8 - Winner!!

BoS MCard Data Protection Act Sent 20/06/06 - WON 16/10/06

Green On!

If the post/advice helps, pse click on the scales!! :cool:

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drummyb, e-mail tommy thanking him for the offer, but no thanks, you require full settlement, and would rather this than go down the route of court proceedings, also re-iterate, the interest costs, not including their legal representation costs, and the resources wasted if this is not settled amicably, it workrd for me.

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Just received offer from the infamous Mr Mclean,claiming £1,198.Hes just offered £600 as full and final settlement.Just wondering if we write and put it to him that we would only accept full settlement but would agree to their usual conditions ie none disclosure to third parties re the claim, no going to press, aswell as undertaking not to pursue any further claims against RBS (got none further to pursue) then he may accept this offer. what do you folks think ? Is it worth a go.

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Just received offer from the infamous Mr Mclean,claiming £1,198.Hes just offered £600 as full and final settlement.Just wondering if we write and put it to him that we would only accept full settlement but would agree to their usual conditions ie none disclosure to third parties re the claim, no going to press, aswell as undertaking not to pursue any further claims against RBS (got none further to pursue) then he may accept this offer. what do you folks think ? Is it worth a go.

 

Why would you accept their terms? you are the claimant it is not for them to impose terms on you rather the other way around. Write back with the rejection letter in the Library, you will get all your money back and on your terms.

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Cheers for the last Livley. The only reason I made mention of the last proposal is because ive read on recent RBS threads that they all appear to be going to court following recent court claim submissions.Their willingness to get corbetts solicitors involved to frustrate the procedure and the long wait for court hearings, it might just be worth a pop. Mind you as a police Officer the court system holds no fear for me as we have the law on our side here.its just Mrs Biffa wantin her cash for chrimbo !

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Cheers for the last Livley. The only reason I made mention of the last proposal is because ive read on recent RBS threads that they all appear to be going to court following recent court claim submissions.Their willingness to get corbetts solicitors involved to frustrate the procedure and the long wait for court hearings, it might just be worth a pop. Mind you as a police Officer the court system holds no fear for me as we have the law on our side here.its just Mrs Biffa wantin her cash for chrimbo !

 

I am hopeful you will recieve your cash by Christmas. :D

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