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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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hardcore_alleigh vs halifax ***WON PRE-OFT***


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hi guys, new to this but gonna go for it:D

can i just ask which address do i send the S.A.R. to please?

 

really looking forward to kicking some bank butt:cool:

 

and which bank do i set a new account with incase i manage to claim money back and they shut my account? any suggestions?

 

thanks:)

Alleigh vs Halifax - £2213 settled :D

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Guest bluecloud

You don't even need the account numbers.

 

Just say who you are, where you live, any previous addresses used when the account was in use (or even credit card). If you've changed your name, say through marriage, then you'll need proof of the change.

 

 

.

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  • 2 months later...

I would post recorded delivery, you know for sure then when it has been received, I did this with all mine - although I know not everybody does, some just ask for proof of posting.

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If you're posting something important then recorded delivery offers tracking, via the Post Office website. However, you may find that no signature is given as they receive bundles of mail daily. Chances are they sign once for the lot.

 

Also, if you send to a PO Box address then there's often no receipt for recorded delivery. Worth bearing in mind when you get to offer letters and have to reply to the PO Box in Leeds.

 

Proof of posting is acceptable by the courts, and is a sight cheaper. You pays your money, you takes your choice.

 

Your countdown would start a couple of days after posting the item, as this is usually accepted as the date it would be received. Again, the way the courts look at it, not a fact in law.

Be good to those who give you advice that helps - click the star to give them your thanks by way of a reputation credit.

 

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  • 2 weeks later...

right, well bought myself a £10 postal order and attached the SAR letter and sent via 1st class recorded delivery yesterday. 40 days and counting.... :)

managed to open a new account with HSBC last week so im safe, feeling really positive about it all!

Alleigh vs Halifax - £2213 settled :D

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Probably best - but I know its frustrating waiting - we all just want our money back. Interesting programme today on radio 4, moneybox, they were talking about bank charges and how the judges are getting fed up with the banks making people file court action with no intention of turning up in court, it seems they want the banks to pay out before or put their money where their mouth is and defend in court.

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Hey welcome to the fight,

 

When you send off you first prelim letter and the LBA do NOT include interest. This only gets put on at the court stage! Use the spreadsheet to list all charges but take off the 8% interest at this stage.. I have saved a spreadsheet with and without interest in case i get to the court stage! Go to the bank templates library and use the Interest calculation sheets! I used the simple excel and removed 8% interest...

 

I sent my prelim off friday and royal mail said it was delivered saturday! 14 days and counting!:grin:

 

AtMoSpHeRiC

26/01/2007 = Requested 6 Years Bank Statements.

02/02/2007 = Received statements, charges £1,684.

02/02/2007 = Sent Prelim Letter recorded delivery!

:D

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:lol: no worries hun, think we would all like the 8% interest from the off! Makes our claims look a lil fatter lol... In some ways I'm hoping for court lol (sad I know) but I could do with all the dosh I can get lol..

 

Good luck babes will be watching with interest (scuse the pun!) :D

 

AtMoSpHeRiC X:rolleyes:

26/01/2007 = Requested 6 Years Bank Statements.

02/02/2007 = Received statements, charges £1,684.

02/02/2007 = Sent Prelim Letter recorded delivery!

:D

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