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    • They did reply to my defence stating it would fail and enclosed copies of NOA, DN Term letter and account statements. All copies of T&C's that could be reconstructions and the IP address on there resolves to the town where MBNA offices are, not my location
    • Here are 7 of our top tips to help you connect with young people who have left school or otherwise disengaged.View the full article
    • My defence was standard no paperwork:   1.The Defendant contends that the particulars of claim are generic in nature. The Defendant accordingly sets out its case below and relies on CPR r 16.5 (3) in relation to any particular allegation to which a specific response has not been made. 2. Paragraph 1 is noted. The Defendant has had a contractual relationship with MBNA Limited in the past. The Defendant does not recognise the reference number provided by the claimant within its particulars and has sought verification from the claimant who is yet to comply with requests for further information. 3. Paragraph 2 is denied. The Defendant maintains that a default notice was never received. The Claimant is put to strict proof to that a default notice was issued by MBNA Limited and received by the Defendant. 4. Paragraph 3 is denied. The Defendant is unaware of any legal assignment or Notice of Assignment allegedly served from either the Claimant or MBNA Limited. 5. On the 02/01/2023 the Defendant requested information pertaining to this claim by way of a CCA 1974 Section 78 request. The claimant is yet to respond to this request. On the 19/05/2023 a CPR 31.14 request was sent to Kearns who is yet to respond. To date, 02/06/2023, no documentation has been received. The claimant remains in default of my section 78 request. 6. It is therefore denied with regards to the Defendant owing any monies to the Claimant, the Claimant has failed to provide any evidence of proof of assignment being sent/ agreement/ balance/ breach or termination requested by CPR 31.14, therefore the Claimant is put to strict proof to: (a) show how the Defendant entered into an agreement; and (b) show and evidence the nature of breach and service of a default notice pursuant to Section 87(1) CCA1974 (c) show how the claimant has reached the amount claimed for; and (d) show how the Claimant has the legal right, either under statute or equity to issue a claim; 7. As per Civil Procedure Rule 16.5(4), it is expected that the Claimant prove the allegation that the money is owed. 8. On the alternative, as the Claimant is an assignee of a debt, it is denied that the Claimant has the right to lay a claim due to contraventions of Section 136 of the Law of Property Act and Section 82A of the consumer credit Act 1974. 9. By reasons of the facts and matters set out above, it is denied that the Claimant is entitled to the relief claimed or any relief.
    • Monika the first four pages of the Private parking section have at least 12 of our members who have also been caught out on this scam site. That's around one quarter of all our current complaints. Usually we might expect two current complaints for the same park within 4 pages.  So you are in good company and have done well in appealing to McDonalds in an effort to resolve the matter without having  paid such a bunch of rogues. Most people blindly pay up. Met . Starbucks and McDonalds  are well aware of the situation and seem unwilling to make it easier for motorists to avoid getting caught. For instance, instead of photographing you, if they were honest and wanted you  to continue using their services again, they would have said "Excuse me but if you are going to go to Mc donalds from here, it will cost you £100." But no they kett quiet and are now pursuing you for probably a lot more than £100 now. They also know thst  they cannot charge anything over the amount stated on the car park signs. Their claims for £160 or £170 are unlawful yet so many pay that to avoid going to Court. When the truth is that Met are unlikely to take them to Court since they know they will lose. The PCNs are issued on airport land which is covered by Byelaws so only the driver can be pursued, not the keeper. But they keep writing to you as they do not know who was driving unless you gave it away when you appealed. Even if they know you were driving they should still lose in Court for several reasons. The reason we ask you to fill out our questionnaire is to help you if MET do decide to take you to Court in the end. Each member who visited the park may well have different experiences while there which can help when filling out a Witness statement [we will help you with that if it comes to it.] if you have thrown away the original PCN  and other paperwork you obviously haven't got a jerbil or a guinea pig as their paper makes great litter boxes for them.🙂 You can send an SAR to them to get all the information Met have on you to date. Though if you have been to several sites already, you may have done that by now. In the meantime, you will be being bombarded by illiterate debt collectors and sixth rate solicitors all threatening you with ever increasing amounts as well as being hung drawn and quartered. Their letters can all be safely ignored. On the odd chance that you may get a Letter of Claim from them just come back to us and we will get you to send a snotty letter back to them so that they know you are not happy, don't care a fig for their threats and will see them off in Court if they finally have the guts to carry on. If you do have the original PCN could you please post it up, carefully removing your name. address and car registration number but including dates and times. If not just click on the SAR to take you to the form to send to Met.
    • In order for us to help you we require the following information:- [if there are more than one defendant listed - tell us] 1 defendant   Which Court have you received the claim from ? County Court Business Centre, Northampton   Name of the Claimant ? LC Asset 2 S.A R.L   Date of issue – . 28/04/23   Particulars of Claim   What is the claim for –    (1) The Claimant ('C') claims the whole of the outstanding balance due and payable under an agreement referenced xxxxxxxxxxxxxxxx and opened effective from xx/xx/2017. The agreement is regulated by the Consumer Credit Act 1974 ('CCA'), was signed by the Defendant ('D') and from which credit was extended to D.   (2) D failed to comply with a Default Notice served pursuant to s87 (1) CCA and by xx/xx/2022 a default was recorded.   (3) As at xx/xx/2022 the Defendant owed MBNA LTD the sum of 12,xxx.xx. By an agreement in writing the benefit of the debt has been legally assigned to C effective xx/xx/2022 and made regular upon C serving a Notice of Assignment upon D shortly thereafter.   (4) And C claims- 1. 12,xxx.xx 2. Interest pursuant to Section 69 County Courts Act 1984 at a rate of 8% per annum from xx/01/2023 to xx/04/2023 of 2xx.xx and thereafter at a daily rate of 2.52 to date of judgement or sooner payment. Date xx/xx/2023   What is the total value of the claim? 12k   Have you received prior notice of a claim being issued pursuant to paragraph 3 of the PAPDC (Pre Action Protocol) ? Yes   Have you changed your address since the time at which the debt referred to in the claim was allegedly incurred? No   Did you inform the claimant of your change of address? N/A Is the claim for - a Bank Account (Overdraft) or credit card or loan or catalogue or mobile phone account? Credit Card   When did you enter into the original agreement before or after April 2007 ? After   Do you recall how you entered into the agreement...On line /In branch/By post ? Online   Is the debt showing on your credit reference files (Experian/Equifax /Etc...) ? Yes, but amount differs slightly   Has the claim been issued by the original creditor or was the account assigned and it is the Debt purchaser who has issued the claim. DP issued claim   Were you aware the account had been assigned – did you receive a Notice of Assignment? Not that I recall...   Did you receive a Default Notice from the original creditor? Not that I recall...   Have you been receiving statutory notices headed “Notice of Sums in Arrears”  or " Notice of Arrears "– at least once a year ? Yes   Why did you cease payments? Loss of employment main cause   What was the date of your last payment? Early 2021   Was there a dispute with the original creditor that remains unresolved? No   Did you communicate any financial problems to the original creditor and make any attempt to enter into a debt management plan? No   -----------------------------------
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Attempting repayment plan with Cash Genie


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I have a loan with Cash Genie for £250 with £75 interest. I emailed them regarding a repayment plan, below is my original email, and then their reply;

 

Hi,

 

I'm having some financial difficulties and would like to be put on a payment plan so I can get things back on track, and start using your service responsibly again. I have paid the rollover charge up until next month, and would like to start my repayment plan then.

 

I would like to offer:

 

February 22nd - £50

March 22nd - £50

April 19th - £50

May 17th - £50

June 14th - £50

July 12th - £75

 

I would like all communication to be made via email, so I can try and keep on top of what I'm trying to sort out.

Please advise.

 

Hi,

 

Can you please send us copy of your income and expenditure first before we can formally enter you into a payment plan. I attached here the form. Please fill it up and send it back to me.

 

I will temporarily set it but once we receive the form, we'll formally confirm the payment plan.

 

We also need to add 1 month interest to your outstanding since you are going to pay it in a longer period of time. So your outstanding balance would then be £400.00

 

Are you going to use same card details?

 

Kindest Regards

Maricel Suba

 

What should I do next, how much info should I give them etc.

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Could you post that I&E form up please? Sending an I&E form isn't necessarily bad, IF it doesnt go into detail about your finances. The most they are allowed or should have access to is a simplified summary.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

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sure thing

 

Income and Expenditure Form

 

Loan ID: Customer Name:

 

No. people in household:

 

Income

 

Earnings – Self

 

Earnings – Partner

 

Child Benefit

 

Working Family Tax Credit

 

Other Income

 

Total Income

 

Expenditure

 

Rent/Mortgage

 

Council Tax

 

Water rates

 

Gas

 

Electricity

 

Phone/Broadband/Mobile

 

TV

 

Food

 

Insurances – car / life etc.

 

Petrol

 

Child care

 

Clothing

 

Cigarettes

 

Other

 

Total Expenditure

 

Surplus income available

 

Creditors: Balance:

 

Council Tax Arrears

 

Rent Arrears

 

HMRC

 

Quick Quid

 

Cash Genie

 

Lloyds TSB

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Earnings - partner is not needed.

Child benefit is not needed

 

 

Surprisingly that I&E apart from those two things is semi-ok. ALthoug really you should just say "here's what you get". And sign it as a statement of fact. I'm still of the opinion that a PDL has no reason or need to see an I&E. If anything they get a simplified budget summary and thats it.

 

Can i ask if they put QQ, CG etc at the bottom? As that is NOT allowed.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

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Then reject it. This PDL and others is well known for sharing info. They will take your info, contact the other PDL's and try and obtain bank details or other payment details IF you had loans with them. Then they would strip your account.

 

Just tell them your offer of repayment. If they refuse it, say "ok. You know i cant afford more, so until you accept, you are now getting £1 a month". Remember, even if they took you to court ( which is a long way off if it even happens, the court would NEVER make you pay more than you could afford. The PDL knows this very well, thats why they threaten and harass you to try and get more out of you.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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So I can send back a shorter reply? I was thinking along the lines of

 

Rent, Food, HP, Loan Repayments, Phone bills, Bank charges

 

Also should I add in the £50 I am proposing to pay them? Or leave that out for now?

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yea, you can do it like that if you want. Thats pretty much the same as a simplified budget summary. Even if you did decide to fill in that I&E form, CG will simply tell you to forgo some things or tell you to ask your creditors to accept lower payments so you can pay them.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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OP. Please note that only a Court may order you to provide any form of income and expenditure breakdown. Do not pay these leeches anything at all. Google the return address of an letter received, prior to opening the envelope, and if it is sent by a DCA or payday loan shark, simply write "Return to Sender" and place it in the nearest post box (no stamp required). Such organisations are unworthy of your attention. In the unlikely event of your being taken to Court, there are many useful posts upon CAG which you may find extremely helpful.

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Not only a court. High priority creditors can, such as mortage etc. Low priority such as PDL's can go play with traffic.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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  • 3 weeks later...

An update on the Cash Genie situation. Have had no response since I emailed a summarized outgoings to them. Just sent them the following email; fyi my payday/due date is this coming Friday.

 

It has been 18 days and I have had no response to my queries. I have given you adequate notice about my current financial situation.

 

Please respond by Wednesday confirming my proposed repayment plan of £50 every 4 weeks. If I still have no response by then, I will have no choice but to cancel any CPA between you and my bank, and have to look to the OFT for guidance.

 

I shall not be paying another extension fee on my coming payday while I am waiting for official confirmation of my payment plan from you.

 

Thanks.

 

I sent it to the guy who emailed asking for I/E, and CC'd it to the Cash Genie main customer support email. Was this the right response to send?

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I would cancel the CPA anyway. IF they get a hint you will default, they have been known to use the CPA to strip an account clean.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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If I cancel the CPA can I still make payments to them from that account? If they don't co-operate by Thursday I'm sending my file for Cash Genie to the OFT, I want it to look like I've attempted to solve this as much as possible.

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You can, but only make payments in the form of a standing order, or postal orders. Never give them your bank info.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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It can do. Thats why we advise you create a Standing Order. Don't let the PDL have the info so they can create it themselves.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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