I have a similar problem with a Digihome TV purchased from Comet on in July this year and which recently exploded.

Comet Customer Sevices confirmed that the warranty is with Comet and not the manufacturer, and that Customer Sevices could get no instructions from the Administrators (Deloits) to deal with these issues.

Spoke to someone at Deloits who confirmed the above and suggested that I get someone to repair it, and get the repairer to send the bill to them to join the list of creditors. No tradesman in their right mind is going to do this with little hope of being paid!

Also tried the manufacturer, a Company called Vestel, who have various brands (including Servis, Celcus, Finlux, Electra), and claim to be the largest manufacturer' of TV's in Europe, but they declined to help.

I should be possible to lodge a claim under the Sale of Goods Act with Deloits , although if there is little or no money left then you might not get anything and it will probably take years. If you paid by Credit Card then it may also be possible to claim against the card company under the Cosumer Credit Act 1974 (Section 75).

I am not sure any of the above is of much help. My only other thought is that if enough disgruntled customers put pressure on the manufacturers may be they could be persuaded to intervene to rescue their reputations.

The bank are slowly getting there act together and charge back going through with some luck

Last time i spoke to comet on the phone (last week) the nice chap told me i have two options

Option 1 i throw the product away

option 2 i get the product repaired and can be added on to the unsecured creditors

would never get money back in that case

he could not answer why every product was advertised as sold with manufactures warranty when it wan not

he did not let me finish ripping him apart as he put the phone down!!

On the plus side brought a laptop from curry`s a month ago it went wrong this week took it back changed it straight away

if a card was involved then use chargeback or section 75

dx

Managed to get my Digihome TV repaired by a local trader and have now, after a struggle, recovered cost from Credit Card Co.(M&S Bank) under Sec 75, as purchase was outside chargeback period. Presumably M&S will try to recover payout from Comet Administrator.