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    • Regarding a driver, that HAS paid for parking but input an incorrect Vehicle Registration Number.   This is an easy mistake to make, especially if a driver has access to more than one vehicle. First of all, upon receiving an NTK/PCN it is important to check that the Notice fully complies with PoFA 2012 Schedule 4 before deciding how to respond of course. The general advice is NOT to appeal to the Private Parking Company as, for example, you may identify yourself as driver and in certain circumstances that could harm your defence at a later stage. However, after following a recent thread on this subject, I have come to the conclusion that, in the case of inputting an incorrect Vehicle Registration Number, which is covered by “de minimis” it may actually HARM your defence at a later stage if you have not appealed to the PPC at the first appeal stage and explained that you DID pay for parking and CAN provide proof of parking, it was just that an incorrect VRN was input in error. Now, we all know that the BPA Code of Practice are guidelines from one bunch of charlatans for another bunch of charlatans to follow, but my thoughts are that there could be problems in court if a judge decides that a motorist has not followed these guidelines and has not made an appeal at the first appeal stage, therefore attempting to resolve the situation before it reaches court. From BPA Code of Practice: Section 17:  Keying Errors B) Major Keying Errors Examples of a major keying error could include: • Motorist entered their spouse’s car registration • Motorist entered something completely unrelated to their registration • Motorist made multiple keying errors (beyond one character being entered incorrectly) • Motorist has only entered a small part of their VRM, for example the first three digits In these instances we would expect that such errors are dealt with appropriately at the first appeal stage, especially if it can be proven that the motorist has paid for the parking event or that the motorist attempted to enter their VRM or were a legitimate user of the car park (eg a hospital patient or a patron of a restaurant). It is appreciated that in issuing a PCN in these instances, the operator will have incurred charges including but not limited to the DVLA fee and other processing costs therefore we believe that it is reasonable to seek to recover some of these costs by making a modest charge to the motorist of no more than £20 for a 14-day period from when the keying error was identified before reverting to the charge amount at the point of appeal. Now, we know that the "modest charge" is unenforceable in law, however, it would be up to the individual if they wanted to pay and make the problem go away or in fact if they wanted to contest the issue in court. If the motorist DOES appeal to the PPC explaining the error and the PPC rejects the appeal and the appeal fails, the motorist can use that in his favour at court.   Defence: "I entered the wrong VRN by mistake Judge, I explained this and I also submitted proof of payment for the relevant parking period in my appeal but the PPC wouldn't accept that"   If the motorist DOES NOT appeal to the PPC in the first instance the judge may well use that as a reason to dismiss the case in the claimant's favour because they may decide that they had the opportunity to resolve the matter at a much earlier stage in the proceedings. It is my humble opinion that a motorist, having paid and having proof of payment but entering the wrong VRN, should make an appeal at the first appeal stage in order to prevent problems at a later stage. In this instance, I think there is nothing to be gained by concealing the identity of the driver, especially if at a later stage, perhaps in court, it is said: “I (the driver) entered the wrong VRN.” Whether you agree or not, it is up to the individual to decide …. but worth thinking about. Any feedback, especially if you can prove to the contrary, gratefully received.
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    • deed?  you mean consent order you and her signed? concluding the case as long as you nor she break it's conditions signed upto? dx  
    • Well tbh that’s good news and something she can find out for herself.  She has no intention of peace.  I’m going to ask the thread stays open a little longer.   It seems she had not learned that I am just not the one!!!!  plus I have received new medical info from my vet today.   To remain within agreement, I need to generally ask for advice re:  If new medical information for the pup became apparent now - post agreement signing, that added proof a second genetic disease (tested for in those initial tests in the first case but relayed incorrectly to me then ), does it give me grounds for asking a court to unseal the deed so I can pursue this new info….. if she persists in being a pain ? If generally speaking, a first case was a cardiac issue that can be argued as both genetic and congenital until a genetic test is done and then a second absolute genetic only disease was then discovered, is that deemed a new case or grounds for unsealing? Make sense ?   This disease is only ever genetic!!!!   Rather more damning and indisputable proof of genetic disease breeding with no screening yk prevent.   The vet report showing this was uploaded in the original N1 pack.   Somehow rekeyed as normal when I was called with the results.   A vet visit today shows they were not normal and every symptom he has had reported in all reports uploaded from day one are related to the disease. 
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Taking on Acenden for Late Payment Charges.- who pays court fees?


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I'm currently beginning the process of claiming back Late Payment penalties from Acenden. However my main problem is myself being responsible for their costs whether I win or lose at court.

 

Is there anyway round this or am I going to have to fight this as part of my claim as an unfair term included in the mortgage contract?

 

My other approach was to involve the FOS in claiming these monies back after I have given Acenden chance to respond to my pre-litigation claim, I know for fact Acenden won't settle so I can certainly then involve the FOS. I understand this route takes longer to progress and most certainly I won't get the whole amount back, but at least I will be afforded protection from their legal fees and further threats of a repossession, at which point I could pursue some follow up litigation to recover the rest.

 

I have got a full SAR which landed on my doorstep yesterday, and a spreadsheet to the value of £5200 in charges with the prospect of an 8% gain if I follow the court route.

 

Just pondering which route to follow. If I can defeat their claim for costs should I win, I would much prefer the court route to show them eventually who is right or wrong in this matter, and I honestly have the belief if I beat them they will leave me and my family alone.

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Best way to avoid costs issue is to keep your claim under £5000, thereby keeping it to the smalls claims court where sides generally pay their own costs.

 

As your claim is over £5200 even without interest, I would claim for a period of time that meets the under £5000 criteria, eg 2005 - 2009: charges £4000, interest £900, total claim £4900. You can claim for the other years later.

 

BAE :-D

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I wasn't specifically sure you could avoid the costs by using the small claims track as it is written in the mortgage contract the customer pays the costs.

 

If pushing it down the small claims track will do the trick then problem solved but my main worry is limiting the claim just to get it under the limits set for the small claims track. Rather than limiting it to claiming for blocks of years would it not be best looking at the charges and looking at what charges i am likely to encounter grief on then just omitting those.

 

Im not sure how the judge would react to claiming for 2006-2009 first and then claiming for 2010-2012 later. Don't you think going for the litigation management fees of £115 quid a time would be more justifiable just on the grounds that how possibly could they pull that figure out of the air and be able to justify it.

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Hi Zoltron,

 

Personally I don't think they will let it go to court. I have sued my mortgage company 3 times - each time they claimed they would defend and that their charges were lawful - and each time they paid up before the hearing.

 

As for them saying that they can claim costs because of a clause in your contract, I would counter with the argument that this clause is unfair under the UTCCR. They will claim all manner of legal loopholes in their defence because they think you will back down - then they capitulate and offer the refund as a goodwill gesture.

 

I don't think a judge has any cause to complain at you claiming more than once - for one thing, they will not know unless you or the other side tells them - and you can always argue that your second claim involved charges only discovered at a later date.

 

Regarding which charges to claim, yes you may want to claim for those you feel are totally unrealistic. I claimed for arrears charges of £50 per month and they refunded swiftly once it went to court.

 

Good luck

 

BAE :-D

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Well after tinkering with things I have managed to get the value of the whole claim at just under £4800 which includes 8% interest and £120 court fee. Basically I have removed such things as the fee charged for paying by an alternative method, which is £5.00 per transaction, there is quite a few of them valued at around £200 or so but I'm going to base my argument on the excessive cost of the larger fees as outlined in the FSA actions involving 4 of the sub prime lenders GMAC, Redstone, Deutsche Bank, etc.

 

Also I have removed 2 of the enforcement fees valued at £75.00 as we had to have evictions stopped by the court on two occasions, I have reluctantly also removed 3 of the referral to solicitors fees which is £70.00 a time as after all they do have a right to represent themselves legally just as I do.

 

In a nutshell I am claiming the litigation management fees, late stage management fees, arrears fee, and failed direct debit and cheque fees. Which I think should be easier to argue should they not back down and does in fact go to court. I'm sitting on the fence over whether to charge for a cancellations of building insurance which is £50.00.

 

I am going to send them 2 letters a claim letter and letter before action giving 14 days each before issue of claim, however I know Acenden are going to ask for more time roughly about 8 weeks. Shall I stick to my timescales, as obviously they do not waste any time getting their matters to court or listening to my plea's for mercy when our son was ill following heart surgery and had to fight off a repossession.

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I think 2 letters are recommended as courtesy but if this ever gets to a hearing - which is very doubtful - the other side are hardly going to hold you to issue over a lack of notice over you suing them. They are a large company with dedicated legal depts and you are a litigant in person so I don't see you sending sevaral letters politely stating your case will bear any fruit or be relevant once you put a claim in.

 

Therefore my advice would be to send a LBA now, then instigate proceedings 14 days from this day.

 

Whatever you decide, GOOD LUCK!

 

BAE

:-D

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