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Trish v bos


trish123
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Hi im realy nervous about doing this as i normally muck things up but im determined,anyway my letter is in the envelope for the Data Protection Act request to be posted .Do i post it to my own branch and as i dont do cheques could i just enclose the £10 tia

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Yes, I would post it to your branch. But never put cash in the post, its so dangerous. You can get a postal order to send. Alternatively, if you hand deliver it to your branch, making sure you get a receipt, you could give them the cash or permission to take the money from your account (as long as you have enough in there to cover it).

 

And then make sure you spend all your spare time reading the step-by-step instructions, faqs and all the threads you possibly can!

 

Best of luck :)

~

:p I'm a lover, not a fighter... well, most of the time :razz: ~

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Yeah make sure you get a receipt for handing it in. If your not posting it R.Delivery you need to have proof that they received your letter should the B.O.S. ever come back and say they never received your letter-Which is what they said to me.

14/8/06 - S.A.R Request to B.O.S for C.Account + 2 C. Cards Statments. Sent to HBOS, The Mound, Edinburgh (R.Delivery)

18/09/06 - S.A.R. Request Reminder Letter sent to HBOS, The Mound, Edinburgh. Local Branch C.C. (R.Ddelivery)

19/09/06 - 01/10/06 - Requested Information Received - Various Packages and Letters

11/10/06 - Prelim Letter Posted to HBOS, The Mound, Edinburgh. Local Branch C.C. (R.Ddelivery)

 

18/10/06 - Letter Received from HBOS as follows "your complaint will be passed to a Customer Services Manager....get back to you within 4 weeks"

01/04/07 Full Charges Received. Small Claims case won as bank failed to lodge defence. They initially refused to pay up and it was only through contact with a Sheriff Officer that they done so.

Case Closed - Hurrah

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  • 4 weeks later...
  • 3 weeks later...
  • 2 weeks later...

hi again received my statements yesterday scarey reading anyway can i claim for account maintance charges these seemed to happen only when i was overdrawn mostly about 4 yrs ago not on recent statements

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another thought those spread sheets look realy scarey not sure about the whole interest thing how do i decide what interest to add on dont want to make a mess of this so im away to read from the start yet again

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Hi Trish,

 

Yeah the interest thing is very confusing, I didn't bother as my charges where very substantial anyway.

 

Keep up the good work, any help I can offer give us a shout

Tomba90

 

First they ignore you, then they laugh at you, then they fight you, then you win.

- Mahatma Gandhi

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