Jump to content


  • Tweets

  • Posts

    • This is the other sign  parking sign 1a.pdf
    • 4 means that they need to name and then tell the people who will be affected that there has been an application made, what the application relates to (specificially "whether it relates to the exercise of the court’s jurisdiction in relation to P’s property and affairs, or P’s personal welfare, or to both) and what this application contains (i.e what order they want made as a result of it) 5 just means that teh court think it is important that the relevant people are notified 7 means that the court need more information to make the application, hence they have then made the order of paragraph 1 which requires the applicant to do more - this means the court can't make a decision with the current information, and need more, hence paragraph one of the order is for the applicant to do more. paragraph 3 of the order gives you the ability to have it set aside, although if it was made in january you are very late. Were you notiifed of the application or not?    
    • These are the photos of the signs. At the entrance there is a 7h free sign. On some bays there is a permit sign.  Also their official website is misleading as it implies all parking is free.  I can't be certain of the exact parking bay I was in that day, and there was no PCN ticket on my car and no other evidence was provided.  parking sign 2.pdf
    • Hi, In my last post I mentioned I had received an email from SS who were asking me to hand over the keys to my mother’s flat so they could pass them to the Law firm who have been appointed court of protection to access, secure and insure my mother’s property.  Feeling this, all quickly getting out of my hands I emailed ss requesting proof of this. I HAVEN’T HEARD BACK FROM SS.  Yesterday, I received an email (with attached court of protection order) from the Law Firm confirming this was correct (please see below a copy of this).  After reading the court of protection order I do have some concerns about it:   (a)   I only found out yesterday, the Law firm had been appointed by the court back in January.  Up until now, I have not received any notification regarding this.  (b)   Section 2   - States I am estranged from my mother.  This is NOT CORRECT    The only reason I stepped back from my mother was to protect myself from the guy (groomer) who had befriended her & was very aggressive towards me & because of my mother’s dementia she had become aggressive also.  I constantly tried to warned SS about this guy's manipulative behaviour towards my mother and his increasing aggressiveness towards me (as mentioned in previous posts).  Each time I was ignored.  Instead, SS encouraged his involvement with my mother – including him in her care plans and mental health assessments.   I was literally pushed out because I feared him and my mother’s increasing aggression towards me. Up until I stepped back, I had always looked after my mother and since her admission to the care home, I visit regularly.   .(c)    Sections -  4, 5 and 7  I am struggling to understand these as I don’t have a legal background.  I was wondering if there is anyone who might be able to explain what they mean.  It’s been a horrendous situation where I had to walk away from my mother at her most vulnerable because of; ss (not helping), scammer and groomer. I have no legal background, nor experience in highly manipulative people or an understanding of how the SS system operates, finding myself isolated, scared and powerless to the point I haven’t collected my personal belongings and items for my mother’s room in the care home.  Sadly, the court has only had heard one version of this story SS’s, and based their decision on that. My mother’s situation and the experience I have gone through could happen to anyone who has a vulnerable parent.    If anyone any thoughts on this much appreciated.  Thank you. ______________________________________________________  (Below is the Court of Protection Order)  COURT OF PROTECTION                                                                                                                                                                                   No xxx  MENTAL CAPACITY ACT 2005 In the matter of Name xxx ORDER Made by  Depty District Judge At xxx Made on xxx Issued on 18 January 2024  WHEREAS  1.     xxx Solicitors, Address xxx  ("Applicant”) has applied for an order under the Mental Capacity Act 2005.  2.     The Court notes (my mother) is said to be estranged from all her three children and only one, (me) has been notified.  3.     (Me) was previously appointed as Atorney for Property and Affairs for (my mother).  The Exhibity NAJ at (date) refers to (me) and all replacement Attorneys are now officially standing down.  4.     Pursuant to Rule 9.10 of the Court of Protection Rules 2017 and Practice Direction 9B the Applicant 2must seek to identify at least three persons who are likely to have an interest in being notified that an application has been issues.”  The children of (my mother), and any other appointed attorneys are likely to have an interest in the application, because of the nature of relationship to (my mother).  5.     The Court considers that the notification requirements are an important safeguard for the person in respect of whom an order is sought.  6.     The Court notes that it is said that the local authority no longer has access to (my mother’s) Property.  7.     Further information is required for the Court to determine the application.  IT IS ORDERED THAT  Within 28 days of the issue date this order, the Applicant shall file a form COP24 witness statement confirming that the other children of (my mother) and any replacement attorneys have been notified of the application and shall confirm their name, address, and date upon which those persons were notified.  If the Applicant wishes the Court to dispense with any further notification, they should file a COP9 and COP24 explaining, what steps (if any) have been taken to attempt notification and why notification should be dispensed with.   Pending the determination of the application to appoint a deputy for (my mother), the Applicant is authorised to take such steps as are proportionate and necessary to access, secure and insure the house and property of (my mother).   This order was made without a hearing and without notice.  Any person affected by this order may apply within 21 days of the date on which the order was served to have the order set aside or varied pursuant to Rule 13.4 of the Court of Protection Rules 2017 (“the Rules”).  Such application must be made on Form COP9 and in accordance with Part 10 Rules.              
    • Unless I've got an incorrect copy of the relevant regulation: The PCN is only deemed to have arrived two days after dispatch "unless the contrary is proved" in which case date of delivery does matter (not just date of posting) and I would like clarification of the required standard of proof. It seems perhaps this hasn't been tested. Since post is now barcoded for the Post Office's own tracking purposes perhaps there is some way I can get that evidence from the Post Office...
  • Our picks

    • If you are buying a used car – you need to read this survival guide.
        • Like
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
        • Like
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like

comet extended warranties


padaxes
style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 3439 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

Does anyone know if comet extended warranties are being honoured? my 82 year old dad has a tv he paid £1000 for plus £300 for a 5 year warranty. tv has developed a fault and the aftercare number is now just a statement of comets closure. I cant find any other info or number to contact. Hate to think my dads gonna be £1300 outta pocket.

Link to post
Share on other sites

According to the Comet website the extended warranties were all underwritten by a third party:

 

An item I bought on or before 2 November 2012, from Comet for which I have an Extracare plan/extended warranty. The item has become faulty, who do I contact?

If you have purchased either an ExtraCare Service Plan or an Extended Warranty, these are provided by a third party (The Warranty Group) and are unaffected by the Administration of Comet Group Limited.

 

Your ExtraCare Service Plan/ Warranty will remain in full effect and will continue to provide protection for your product. You should contact the Comet Customer Support Centre on 0844 800 95 95 and select option 3 and follow the voice prompts which will direct you to the relevant repair agent.

 

Have you tried that number?

Link to post
Share on other sites

In that case I would contact the Warranty Group direct.

 

Either use their all enquiries helpline (linked to below) or you could try one of their corporate contacts (linked to from the same page) if the general enquiries line gets you nowhere.

 

http://uk.thewg.com/company-overview/contactUs/index.html

 

Good luck.

Link to post
Share on other sites

Found the following info at comet information

If your product was bought before 1st October 2009: 0844 854 0949

If your product was bought on or after 1st October 2009: 0844 854 0948

(Opening hours 8 a.m. to 5 p.m. Monday to Friday)

or alternatively e-mail [email protected]

Tried both numbers totalling over 6 hours waiting for someone to reply, nothing. Tried the email option, no reply. Tried the warranty group contact us number , over an hour waiting and no reply. Does anyone know how to get to someone who will actually answer a phone?

Link to post
Share on other sites

could try the administrators?

 

Trust me that is absolutely pointless, I just went through this exact same process and the only way he's going to get a refund is if he goes through the warranty group and get them to take ownership of the TV, then you will get a refund.

Link to post
Share on other sites

  • 2 months later...

I have had similar problems... i have been given this number to call.... 02070073394.... i only rang today and have left a message... no one has got back to me yet so it might not be any help but see if they pick up tomorrow (he might have been having a day off today!)

 

How did you get the warranty group to admit ownership of the tv? i think thats what i might need to do with my mac but i dont know how to go about it!

Link to post
Share on other sites

  • 10 months later...

Purchased Beko washing machine with 5 year extra care plan August 2012

10/02/14 drum will not turn

Immediately came onto this site to view other CAGers problems with Comet extra care, was not impressed.

Rang The Warranty Group switchboard 01594 863000

Went through automated question and push button, talking to a human within 3 minutes.

Referred to Repair Care 08445577912, oops I thought going to cost me a few bob here.

Again automated question and push button answer.

"You are in a queue, all our representatives are busy" well something like that.

2 minutes later talking to another human, very pleasant young lady, and within another 2 minutes had a repair visit booked for 13/02/14

Now admittedly it is an all day visit but I will stay in.

Forgot to mention The Warranty Group gave me a 6 digit reference to quote to Repair Care

There is light at the end of the Comet collapsed tunnel.

Link to post
Share on other sites

Further to previous post, repairman has just been and replaced the carbon brushes, took about 20 minutes, brilliant, washer now working.

Had taken call from repair agent to bring forward repair visit, "oh yes I said" that was a bonus seeing as work gear needs washing.

Edited by villageidiot
more info
Link to post
Share on other sites

  • 5 months later...

Hello all,

 

I had a problem with my tv (purchased with the extracare warranty) and called this number: 08448540948. They answered and gave me a 6 digit ref number to quote to the repair company. The repair company for TVs is Videotech. I am now waiting for them to call me to book the appointment - the lady said they'd call within 24hours. They did not provide a contact number for Videotech.

 

Would anyone know the contact details if you've been through this experience before?

 

Thanks

Link to post
Share on other sites

If this is the company

Videotech

Unit 5 B

Kayley Industrial Estate

Richmond Street

Ashton-under-Lyne

OL7 0AU

Then number is 0907 018 0045 but costs £1 per minute

 

Ring warranty company again tell them no one has been intouch. Fingers crossed for you.

Link to post
Share on other sites

  • 3 weeks later...

Update: The process they follow is - they contact you; arrange a pick up date and collect the tv; repair; return

 

The entire process took about 10 days, but they always had an update when I called. Also the entire cost for replacement of the Power Supply Unit was covered by the extended insurance I had from Comet.

 

All in all - a positive repair both resultwise and process.

Link to post
Share on other sites

  • 1 month later...

I too got a Comet 5 year warranty on my TV.

 

Bought it on 10th of april 2011. So should be covered until 2016.

 

Its a Samsung C680 plasma tv and now for a few days been noticing flashing purple on upper left corner.

Thinking something is on its way out?

 

Where now i should call and what should i do?

Link to post
Share on other sites

  • 1 month later...
They a repair centre for cookers and washers-dryers only. not tv-s.

 

See post 15 above. :)

The Consumer Action Group is a free help site.

Should you be offered help that requires payment please report it to site team.

Advice & opinions given by Caro are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...