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    • Hi I was being supplied my ovo after unknowingly being swapped from SSE.  My issues began when we had a smart meter fitted and our bills almost doubled overnight - we at the time assumed we were just paying not enough until then and just continued to pay the excess bills each. Month.    I would from time to time contact ovo and get faced with a call centre on South Africa of the most rude agents who would just hang up after hours of wait and I could not even get an acknowledgement of an issue with my meter.  At one point we were not in the property for like 4 months and the bills were coming just as high!  It was at this point I was sure something is not right and ovo only care to send bailiffs and started threatening us with a pay as you go meter despite me taking out a 3.5k loan to pay of my outstanding balance.  Around 1600 each on both gas and electricity.  This is where its gets really bad -  the very same day they sent me out a new bill saying the money paid already was only to cover up until the November previous and because its now Feb we owe another 1k.   By that August this had risen to over 3k and I still couldn't get anyone to even acknowledge a fault let alone fix it.    In despair I tried to swap suppliers and to my surprise octopus accepted us because even tho the debt is owed we are trying deal with.  During our time with them the bill was coming only on my wife's name as I was responsible for other bills and she this one - now that we owe them 3k they have magically started adding my name as well as my wife's to the same debt to apply double pressure and its showing on my experiwn report now with a question mark and 2700 showing in grey -  This was my wife's debt which we dispute we owe yet the have now sent me letter with both our names on from oriel and past due credit debt agencies - is this illegal and how can I get them to take my. Name of this and leave on wife's name as its so unfair they give us a both a defualt for wife's debt which we dispute anyway.    In the end about 3 weeks ago I wrote an email to their ceo and rishi sunak and low and behold for the first time in our history with ovo someone who spoke English contacted us and said she will look into our claim.    I explained to her that we feel our meter is faulty and despite me contacting them using WhatsApp email and phone I still have not got anyone to acknowledge a fault even. And that I dispute I Owe anything as my son was in hospital for 3 months and we stayed with him so house was empty and still. They were sending us super sized bills more than when we started at home.  She promised to investigate and a few days later replied that she is sorry for the poor customer service and offered us £50 compensation - however she also. Mentioned that she's attached statements for us confirming the payment for 3k I made was only up until Nov and in Feb despite me pay 3.5k nearly it's correct for them to bill. Me. Another £900 the very same day and she did not agree our meter was faulty and therfore the debt stands and she will not be calling it bcak from past due credit.  During my time with my new supplier post ovo, octopus I requested tehy check my. Meters because I felt they were faulty and over charging me and I got excellent response asking me for further details which I supplied and I got a. Response bcak within days to say my meter was indeed faulty and octopus have now remotely repaired it.   I then contacted the energy ombudsman and explained my situation how she at ovo tried to fob me off and demand I apy money we don't feel we owe due to faulty equipment we reported but ovo had to process or mechanism to deal with it or lodge complaint even without having to cc their ceo and our pm. And now I feel sick to think both husband and wife will get a 6  year default for debt which have a validity of a questionable nature.    I explained all this to the energy ombudsman and they accepted my case and I explained to them that my new supplier found my fault which ovo refueed to accept - I've uploaded the email from new supplier to ombudsman showing we had a fault.    My. Question is is there anything I can upload in defence of my case to ombudsman before they decide outcome ina few weeks    All advice greatly appreciated not only would I like advice on how to clear this debt but also how I can pursue ovo for compensation and deterrence for the future.  Thansk 
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Cabot bought RBS £30k Business loan


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Guest purplemushroomfairy2

Hello,

Quick synopsis,

 

my Husband has had a RBS debt of a stupid amount with Blair Oliver Scott since 2006.

 

We have paid this every month at the agreed rate (£1).

 

Recently we received a letter from Cabott Financial informing us that they now owned the debt.

There was a letter apparently from RBS too but nothing said Notice of Assignment.

At this stage we would normally have CCA'd them,

but there was a new ruling that said they could make anything up and it would still stand in court.

 

Instaed we wrote asking for a copy of the Deed of Assignment to prove their ownership, I am still paying Blair Oliver Scott who are cashing cheques.

 

ten days after we sent the letter the reply has come stating that the deed of assignment is confidential and that they own the debt hard cheese etc etc etc.

 

(We really don't need any more court stuff as we are waiting for the bank to come back to us re our remortgage,

at which point we will have 10K to offer them.

We have been waiting for HSBC for two years now

 

So in a nutshell.

What do we do to put them on hold for a bit?

Have read that the Deed of Assignment is needed for proof.

 

Happy to use your brilliant letters just don't know where to look.

 

Whatever I can throw at them to keep them off our backs between now and christmas would be great.

 

Thank you

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Thread moved to Debt Collection forum.

 

You own't get the Deed of Assignment.

 

A letter telling you that an account has been sold on etc is good enough BUT check your credit file just in case.

 

You should still send them a CCA request and they still have to comply although it may be a reconstructed agreement that they send you.

 

What type of account is this...Loan/Card/Current?

 

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Guest purplemushroomfairy2

My husband took out a loan for £30k to support his business before it was liquidated in 2005.

No idea why RBS gave him the loan in the first place over the telephone, but it was a different world then...

 

It was passed to Blair Oliver Scott in 2006 and we have paid it at £1 pcm for six and a half years.

It's taken that long to try to get sorted to some extent. We have a number of debts in dispute.

 

We have conflicting advice,

will CCA them,

could we ask for he Deed number?

 

 

Surely though, if they have bought it does that mean that the original debt has been settled?

 

 

Would it be worth just offering a couple of hundred?

 

 

Can't let this wreck Christmas.

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You wont get sight of the Deed of Assignment that is a confidential document between the Debt seller/purchaser. They should have sent you a Notice of Assignment.

 

If Cabot have purchased a debt with a repayment plan in place.. then that is their problem.

 

http://www.consumeractiongroup.co.uk/forum/content.php?840-Stop-your-bank-or-lender-breaching-their-instalment-agreement

 

You should indeed send a request for the CCA - the changes you refer to are for agreements made AFTER 2007.

 

Do you know if there are any default charges added to the account. Do you know if there was PPI on this loan ? If so, you could look into whether the PPI was mis sold - but certainly you should look to reclaiming any charges.

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PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

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but there was a new ruling that said they could make anything up and it would still stand in court.

 

Only after 2007, if taken out before which yours was then the original document must be produced.

 

Stigman

NEVER telephone a DCA

If a DCA rings you, refuse to go through the security questions & hang up!

 

If I have helped you, click on the star & say thank you

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Yes you are correct once a debt is paid for once(purchased ) the debt is settled in accordance to the bills of exchange act 1882, think about it how can a debt be paid for twice?

 

Also a notice of assignment isn't worth the paper it's printed on and you have every right to ask for deed of assignment but will make excuses not to show you it.

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Yes you are correct once a debt is paid for once(purchased ) the debt is settled in accordance to the bills of exchange act 1882, think about it how can a debt be paid for twice?

 

Also a notice of assignment isn't worth the paper it's printed on and you have every right to ask for deed of assignment but will make excuses not to show you it.

 

OP

 

You should ignore this nonsense.

 

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Because it is FOTL information, FOTL has no place on this site, hence why there are specific sites for FOTL information for those who wish to pursue it.

 

I totally agree with you here and I use FOTL in my daily life, but just not when advising debtors or those on here as it has no place in these forums.

Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

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Guest purplemushroomfairy2

OK, thanks. I will ask them for an original CCA then pop it into dispute like the others, Does the letter template state that the CCA has to be original because it was taken out before 2007?

 

Must admit Moorcroft who bought his credit card debt sent us a reconstituted one and we haven't replied, that was nine months ago...

We didin't actually get an official notice of assignment either,

To summarise:

1. check credit file - may mean we get a proper mortgage.

2. CCA them, if we do it on Monday then they should be out of time because of Christmas and New Year.

3. Stick to our guns, payment plan in place.

 

Thanks for the help.

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Cabot like to "conceal" their notice of assignment on the back of their "welcome to Cabot" letter, which is what they did to me, when I wriote back to refute their claims, they had proof of my receipt of their "NOA" sneaky beggars:!:

 

it would be worth a minute to take a look

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  • 5 weeks later...
Guest purplemushroomfairy2

We wrote to request the deed of assignment which we obviously didn't get,.wonder why.

 

Am now trying to get confirmation that a debt pre 2007 needs to have the original CCA in order for it to stand up in court.

 

Any links greatfully appreciated.

Happy New Year to you all.

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you will never see the deed

 

you need the notice

 

yes to the second question

 

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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copy

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Does this have to be the actual physical CCA or would a photocopy suffice?

 

Just a quick word of encouragement here. Don't worry about enforceability of a CCA until you are sure one exists. I recently CCAd RBS on a personal loan taken in Nov 2005 - they replied that the CCA was 'misfiled' and not enforceable until it was located. (With RBS, misfiled usually means shredded).

 

Good luck

 

 

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  • 1 month later...
Guest purplemushroomfairy2

Hello all,

we received a reply to the CCA, apparently though don't have one but are requesting the original..........

So will pop into dispute.

It isn't on his credit file anyway, so, you never know.

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Hello all,

we received a reply to the CCA, apparently though don't have one but are requesting the original..........

So will pop into dispute.

It isn't on his credit file anyway, so, you never know.

 

How daft is that, they dont have a "copy".. so they are requesting the "original" !!

Have we helped you ...?         Please Donate button to the Consumer Action Group

Uploading documents to CAG ** Instructions **

Looking for a draft letter? Use the CAG Library

Dealing with Customer Service Departments? - read the CAG Guide first

1: Making a PPI claim ? - Q & A's and spreadsheets for single premium policy - HERE

2: Take back control of your finances - Debt Diaries

3: Feel Bullied by Creditors or Debt Collectors? Read Here

4: Staying Calm About Debt  Read Here

5: Forum rules - These have been updated - Please Read

BCOBS

1: How can BCOBS protect you from your Banks unfair treatment

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

5: Fair Treatment for Credit Card Holders and Borrowers - COBS

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

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Guest purplemushroomfairy2

I know, it does seem rather silly. I hope it just goes away really.......

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it will

cabot rarely have ANY documentation

 

ruddy fleecers

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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  • 1 month later...
Guest purplemushroomfairy2

ok shock and annoyance today

 

cabot not only provided the original credit agreement but also a full statement.

 

the original debt was for £30k

why on earth he was lent it i don't know.

we paid 1.00 a month for seven years.

 

we cannot afford to even pay half of it

but if our re mortgage goes through we can do £8-£10k

 

advice to proceed please.

is it worth fighting that the loan should never have been given?

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