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    • Oil and gold prices have jumped, while shares have fallen.View the full article
    • Thank you for your reply, DX! I was not under the impression that paying it off would remove it from my file. My file is already trashed so it would make very little difference to any credit score. I am not certain if I can claim compensation for a damaged credit score though. Or for them reporting incorrect information for over 10 years? The original debt has been reported since 2013 as an EE debt even though they had sold it in 2014. It appears to be a breach of the Data Protection Act 1998 Section 13 and this all should have come to a head when I paid the £69 in September 2022, or so I thought. The £69 was in addition to the original outstanding balance and not sent to a DCA. Even if I had paid the full balance demanded by the DCA back in 2014 then the £69 would still have been outstanding with EE. If it turns out I have no claim then so be it. Sometimes there's not always a claim if there's blame. The CRA's will not give any reason for not removing it. They simply say it is not their information and refer me to EE. More to the point EE had my updated details since 2022 yet failed to contact me. I have been present on the electoral roll since 2012 so was traceable and I think EE have been negligent in reporting an account as in payment arrangement when in fact it had been sold to a DCA. In my mind what should have happened was the account should have been defaulted before it was closed and sold to the DCA who would then have made a new entry on my credit file with the correct details. However, a further £69 of charges were applied AFTER it was sent to the DCA and it was left open on EE systems. The account was then being reported twice. Once with EE as open with a payment arrangement for the £69 balance which has continued since 2013 and once with the DCA who reported it as defaulted in 2014 and it subsequently dropped off and was written off by the DCA, LOWELL in 2021. I am quite happy for EE to place a closed account on my credit file, marked as satisfied. However, it is clear to me that them reporting an open account with payment arrangement when the balance is £0 and the original debt has been written off is incorrect? Am I wrong?
    • OMG! I Know! .... someone here with a chance to sue Highview for breach of GDPR with a very good chance of winning, I was excited reading it especially after all the work put in by site members and thinking he could hammer them for £££'s and then, the OP disappeared half way through. Although you never know the reason so all I can say is I hope the OP is alive and well regardless. I'd relish the chance to do them for that if they breached my GDPR.
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Halifax Loan & intrum - now Link - now Statute Barred


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  • 1 month later...

update:

I just received a letter saying the new company name is Intrum.

Letter came from their legal dept.

 

I've sent no payments and haven't sent in a cis sheet either. Charges would be over £200, totalling over £600 in ci - but still a lot less than outstanding interest accrued outstanding balance they were (are) claiming.... (6k+)

Their last letter said they were waiting for the DN from the original credtor - which 3 months later they still have not sent.

Should I just continue to sit on my hands to see what they produce?

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You mean intrium justika?

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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No

They say 1stcred has changed name to Intrum.

Or is that the same as you just said?

 

I just checked intrum website.

The swedish company intrum justitia has a uk office in reigate, surrey, called Intrum - which is the same address as 1st credit.

So I guess 1st cred just got bought out?

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Really I'll have to go check credit today later

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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A quick deeper search shows IJ completed the purchase of 1stcred 1 year ago. It has obv taken a further year to change the name.

I have no knowledge of IJ at all.

Any idea if this will make any difference to the fact I am still waiting on the original creditor to send the DN?

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None IMHO

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHER

 

Have we helped you ...?         Please Donate button to the Consumer Action Group - The National Consumer Service

If you want advice on your Topic please PM me a link to your thread

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  • 1 year later...

Thanks Andy

 

I just received a sols letter from the same group that did the same 3y ago - a PAP with lots of attached sheets to fill in for the courts and i&e.

 

I haven't made any payments in almost 3y - but I have received several requests for payment and offers of discounted f&f - to which I never replied.

 

I can't scan any details until tomorrow (if required).

In the meantime - I can confirm that they have only sent a sheet which shows payments to 1stcred (intrum now) since they bought the debt.  They don't show any other details about the debt from beforehand.

 

The letter does say:

'if you require a written copy of the agreement our client will request it form the original creditor'...

'if you have made an offer of payment this letter is sent because our client does not consider the offer to be reasonable'

'if our client has received instalments the letter is sent cos you failed to keep up with  your arrangement'

'our client confirms that no charges or interest have been added since the date of assignment, although court costs will be added "if we are required to commence court proceedings" '...

They continue to ask me 'to call them to avoid proceedings and judgment and to discuss payment options'....

they want me to fill in 'their enclosed statement of my financial situ sotheir client can fully consider my offer in accordance with my circumstances'.....

 

Is all the above, just regular threat-o-gram?   Is it the same as I have read elsewhere that I need to reply differently using the cag response, not theirs?   It has been such along time that I have forgotten what I have previously done....

 

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its a letter of claim isn't it (the title) 

so post 2 here

 

 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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why is it a nonsense letter:noidea:..its a letter of claim.

 

 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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  • 2 weeks later...

I am just trying to get on top of this issue.

I've had a Sols letter, PAP, and am trying to sort out my response within the 30 days.   (Letter dated 13th)

 

I have checked previous communication from the dca/ debt purchaser (intrum)

The last letter they sent me end 2019 stated:

"Unfortunately, further to your request for a default notice, the original creditor is unable to provide this due to the age of the default.  However, we would  inform you that as the Loan Term has expired there in requirement to provide you with the same.

In light of the above and the enclosed invite you to put forward an affordable offer of repayment"

 

It is really badly written.  Not quite sure what they mean by 'Loan Term has  expired there in requirement to provide...' ??

 

Just as a reminder because this thread is years old - It was a consolidation loan with repayment schedule over 7y, starting in 2003.

Paid for 5y+ as requested (til end 08).

The DCA stated they have previously provided:

- a signed agreement and

- statements demonstrating how the debt accrued.

The statement pages they have previously provided show monthly payments made as should/ then nominal amounts - til mid 2017. Nothing since.  Apx £6.5 outstanding

 

Is it important that they have not got the DN ?

 

Should I resend CCA request to these Sols?  Or again to the dca/purchaser?

And fill out (site) PAP - ticking D & I  - and send this to the Sols too??

 

What do I put in D, dispute because...???

What do I put in I, also require?? (if the dca had already sent some things...)

Edited by HP Mum
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  • dx100uk changed the title to Intrum and Halifax Loan

for debt covered by the consumer credit act:

 

send a cca request along with the completed form: (last one was 2017)

 

NOTE ONLY USE THE ATTACHED FORM below

DO NOT USE THE FORM SUPPLIED BY THE DCA IN THEIR PAP LETTER!!

DO NOT USE OR GIVE THEM YOUR EMAIL/PHONE NUMBER.

USE ROYAL MAIL 1st class - get free proof of posting from any PO counter

 

box D tick

 

I dispute this debt because.. the debt purchaser has yet to provide any or all of the required compliant documentation.

 

box I tick

I have requested by way of a cca request the signed agreement from the debt purchaser [CC is attached to this reply form]

 

I also require you to supply the following..

 

A copy of the Default Notice

A copy of the Notice of Assignment

A complete set of statements detailing exactly how the debt has accrued detailing:

All Transactions.

Any additional charges, be them by the original creditor or you xxxx the debt purchaser or any predecessor DCA.

Details of all contractual interest added by whom and on what date.

List of ALL Payments made toward the Agreement

 

no need to do the financial statement etc anything else or send anything else bar the above

do NOT give them your phone nor email

PRINT your name

never sign the form

 

staple the £1  PO to the CCA request and send it to the debt purchaser

return the completed PAP form below to the solicitors that sent it to you

attain free proof of posting for BOTH at any PO counter

1st class mail will do. recorded is a waste of money

 

reply form PAP.pdf 312.93 kB · 155 downloads

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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how long have you been on CAG?...

 

without a valid dn enforcement is not possible sec 87/88 cca

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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  • 4 months later...

Update

 

Never had a reply to the cca request sent start March

 

Received 2 letters in last 2 weeks from Intrum:

1) a legal dept letter - offering 30% discount off balance

2) an annual statement - showing no transactions!

 

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  • 3 months later...

They don't seem to be letting this go

I received a letter from Intrum again in August.   I ignored as they had never sent me the DN.   

However, I just checked my credit file - and it shows a "search" by Intrum (debt collection) in September.

 

They know they haven't complied.  I filled in the forms I should in Feb.   So why are they doing credit searches?

Should I reply - reminding them they never sent a DN and to go away until they do?

 

Edited by HP Mum
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Never start pointless letter tennis with a dca.

 

dx

  • Like 1

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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