Marc Gander - The Consumer Survival Handbook


A 220 page introduction to all things consumer related by our own BankFodder.

Includes energy companies, mobile phone providers, retailers, banks, insurance companies,debt collection agencies, reclaim companies, secondhand car sellers, cowboy garages, cowboy builders and all the rest who put their own profits before you.

£6.99



Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)


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  1. #1
    Basic Account Holder
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    You'll regret it if you don't.
    tweenies2 Novitiate



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    Cagger since : Oct 2006
    Posts : 54 (0.01 post per day)

    Default tweenies2 v rbos

    Firstly like to comment on how useful I have found this site.

    I have just typed my letter requesting statements for last 5 years and will post Recorded Delivery tomorrow. Who knows the amount illegaly taken from my joint account in last 5 years but for a taster between May and end of June this year from 2 accounts held with RBSicon I was illegally charged approx 1800.

    Additonally I would like to comment that I find their service immoral. Countless times I was contacted re overdraft (customer review was how they put it) and each time they increased the limit as in their words we want to save you charges. They thought I was a great customer with all the money they were making from me. Then at the endd of June this year I was fortunate enough to put a 5 figure sum in my account and hey hoo they didint want to know me by this time they have cancelled my switch card and issued me with a cashline card. Why did they not want to know it was obvouis they were making no money out of me.
    Sorry for ranting but I am so angry.

    Let the battle commence

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  2. #2
    Basic Account Holder
    Do you record your calls?
    You'll regret it if you don't.
    weej Novitiate weej's Avatar



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    Cagger since : Aug 2006
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    Default Re: tweenies2 v rbos

    Good luck, I'm sure you will be fine. One thing to remember though..........Dont use "illegal" (its not). Its "unlawful".

    J

    1/9/06 RBS claim #1
    8/11/06 - claim settled
    17/11 claim #2 started - incl creditcard
    30/11 - CC statements received
    31/11 - Prelims issued - RBS paying up, only M/C to go)

    If any of my advice/ info has been helpful, please click the scales

    Please also remember that any advice is given from my own experience and in good faith as a lay person. If in doubt, please contact a qualified professional
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  3. #3
    Basic Account Holder
    Do you record your calls?
    You'll regret it if you don't.
    tweenies2 Novitiate



    Follow Real_CAG on Twitter
    Cagger since : Oct 2006
    Posts : 54 (0.01 post per day)

    Default Re: tweenies2 v rbos

    Recieved all my bank statements for last 6 yearsicon in the post today, 3 large envelopes. They havent taken 10 cheque i sent them off my account, only sent request off on the 9 October . Now to trawl through them with highlighter pen, should take a few hours!



Reclaim the Right Ltd. - reg.05783665 in the UK reg. office:- 923 Finchley Road London NW11 7PE
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