Marc Gander - The Consumer Survival Handbook


A 220 page introduction to all things consumer related by our own BankFodder.

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Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)


Results 1 to 12 of 12
  1. #1

    Angry Triton Credit Services Harassing me

    Hi everyone.
    I am in need of some advice.

    I had a loan with Royal Bank of Scotlandicon which (due to money problems at the time) went to debt collectorsicon (Frederikson international)

    I agreed a payment plan with them directly with direct debiticon and paid this off.

    2 months later i get a call from the debt collectors again saying i still owe another 500.

    I queried this as i do not have a bank account with this bank and only had the one loan.

    So there is no logical reason why they would want more money and none of my repayment defaulted.

    They said i would need to speak to Royal Bank Of Scotland as they had sent them this 'debt' 2 days ago.

    Also i might add that on this day.
    ..frederikson international took another sum out of my bank account without my authority which im sure is illegal!!

    I got this back though.

    to cut a long story short
    i made a written complaint to the royal bank of scotland who (after a couple of months of investigating)
    sent me a letter with good news..

    .They had explained what went wrong,
    apologised for what had happened,
    specified that they now consider this debt to be paid in full,
    would amend this on my credit rating and even refunded me 110 for the inconvenience.

    I didnt ask for any compensation but that was a really lovely touch i felt.

    HOWEVER!!!

    The very rude team at Triton credit services keep ringing me (every day so far) asking for this 'debt' to be repaid.

    They keep changing the amount too.

    Initially it was the full 500.
    Then i got a letter from them saying it was around 200,
    then i got a call today saying it was 500 again.

    I keep trying to tell them about the letter from royal bank of scotland but they dont seem to want to hear it.

    Ive offered to fax,email, send a copy of this letter to them to back up what ive been saying
    but they claim 'it shows as a debt on the system and cant be changed'
    Apparently its all about the system...

    Ive gone to the Ombudsmanicon who have said they will send a letter, but they still keep calling!!

    I just want to be left alone and my credit rating sorted.

    Is there anything anyone can suggest? As im getting to the stage now where im tempted to counter sue for harassment and detriment of character.

    Thankyou

    Im getting married next year and will be wanting to start a family and apply for a mortgageicon.

    So i cannot afford to have this debt on my record.


  2. #2

    Default Re: Triton Credit Services Harassing me

    1st STOP PHONING DCAicon'S!!

    they will tell you anything to keep you being a cash cow.

    me thinks freddies cash cowed you, then passed on the tip to triton

    check your CRAicon file too..

    last tip

    NEVER EVER pay a dca!!

    they have no legal powers whatsoever

    dx

    PLEASE REFRAIN FROM HITTING 'REPLY WITH QUOTE' IF YOU ARE SIMPLY REPLYING TO THE LAST POST IN A THREAD..JUST TYPE!!
    it makes a thread twice as long to scroll through..save data download times and costs
    If you want advice please PM me a link to your thread. PM advice is not allowed!!
    DX
    RIP Martin3030

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  3. #3

    Default Re: Triton Credit Services Harassing me

    They've probably duplicated the account within a router...... oddly enough I thought it was only RBSicon that did this but on inspection of a couple of HSBC deeds from 2003 it appears they weren't the only ones.

    Triton are within the RBS group by the way

    Whilst I couldn't/wouldn't advocate it, and only if inclined to do so, you could invite Triton to call the following to discuss the matter directly with RBoS: 07748 321 155 and 07826 917 362


  4. #4

    Default Re: Triton Credit Services Harassing me

    I would write to the original creditor and insist they get these people off your back ?

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    Uploading documents to CAG ** Instructions **

    Looking for a draft letter? Use the CAG Library
    Dealing with Customer Service Departments? - read the CAG Guide first

    1: Making a PPI claim ? - Q & A's and spreadsheets for single premium policy - HERE
    2: Take back control of your finances - Debt Diaries
    3: Feel Bullied by Creditors or Debt Collectors? Read Here
    4: Staying Calm About Debt Read Here
    5: Forum rules - These have been updated - Please Read


    BCOBS

    2: Does your Bank play fair - You can force your Bank to play Fair with you
    3: Banking Conduct of Business Regulations - The Hidden Rules
    4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly
    5: Fair Treatment for Credit Card Holders and Borrowers - COBS



    Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

    PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE
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  5. #5

    Default Re: Triton Credit Services Harassing me

    Triton are inhouse and I often see that when an RBSicon or NatWest debt is sent to a DCAicon by the bank Triton are still trying to collect despite the fact DCA is collecting.


  6. #6

    Default

    Quote Originally Posted by BRIGADIER2JCS View Post
    Triton are inhouse and I often see that when an RBSicon or NatWest debt is sent to a DCAicon by the bank Triton are still trying to collect despite the fact DCA is collecting.
    Thanks for the advice everyone. I've sent a request to rbs telling them to sort it out or I'll take legal action. Should put them on their toes. Will report back


  7. #7

    Default Re: Triton Credit Services Harassing me

    This just shows the total lack of communication in the RBSicon/NatWest organisation!!


  8. #8

    Default Re: Triton Credit Services Harassing me

    Anyone got an Email addy for Triton?


  9. #9

    Default Re: Triton Credit Services Harassing me

    Personally I would recommend recorded deliver snail mail for this!


  10. #10

    Default Re: Triton Credit Services Harassing me

    Quote Originally Posted by BRIGADIER2JCS View Post
    Personally I would recommend recorded deliver snail mail for this!
    I've requested the agreement by recorded delivery but their whingeing on they've heard from me. The RDicon should have been delivered by Friday but it's not shown as delivered, just when it was sent. I wanted to tell then I have replied asap.......but I ain't 'phoning.


  11. #11

    Default Re: Triton Credit Services Harassing me

    It can take up to a week for the delivery confirmation to be posted on the RM website. Although I don't understand why when they use those hand held computer thingies for signatures.

    IMHO, you can safely assume it has indeed been delivered if it has not been returned to you.

    Please consider making a small donation to help keep this site running
    Click here to donatehttp://www.consumeractiongroup.co.uk...ages/link3.gif through PayPal (opens in a new window)

    Uploading documents to CAG ** Instructions **

    Looking for a draft letter? Use the CAG Library
    Dealing with Customer Service Departments? - read the CAG Guide first

    1: Making a PPI claim ? - Q & A's and spreadsheets for single premium policy - HERE
    2: Take back control of your finances - Debt Diaries
    3: Feel Bullied by Creditors or Debt Collectors? Read Here
    4: Staying Calm About Debt Read Here
    5: Forum rules - These have been updated - Please Read


    BCOBS

    2: Does your Bank play fair - You can force your Bank to play Fair with you
    3: Banking Conduct of Business Regulations - The Hidden Rules
    4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly
    5: Fair Treatment for Credit Card Holders and Borrowers - COBS



    Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

    PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE
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  12. #12

    Default Re: Triton Credit Services Harassing me

    Cheers. I'll leave it then, they're getting on me threps anyway!


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