Marc Gander - The Consumer Survival Handbook


A 220 page introduction to all things consumer related by our own BankFodder.

Includes energy companies, mobile phone providers, retailers, banks, insurance companies,debt collection agencies, reclaim companies, secondhand car sellers, cowboy garages, cowboy builders and all the rest who put their own profits before you.

£6.99



Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)


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  1. #1

    Default RBS S.A.R unsuccessful .

    Hi All - I had a really old RBSicon account/loans.PPIicon but I do not have the account numbers. I know the branch , the names of the accounts and the relevent dates. These date back to 1987 - 1995.

    I sent a S.A.R in to Edinburgh and they sent me back info on my currently used accounts which clearly I know about , so I rewrote asking for the correct data and they said as it was over 10yrs old they did not have it and suggested I visit the old branch , which is where I started in the first place.

    I do appreciate these are ancient accounts but I cannot see why they do not possess this info.

    Any suggestions as to how I move forward would be appreciated. Many thanks

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  2. #2

    Default Re: RBS S.A.R unsuccessful .

    Unfortunately Banks are indeed claiming that they do not have data older than 6 yearsicon !

    Is there any other way you can obtain these account numbers - Did you make payments via direct debiticon ? The bank you made payments through might still retain this information (account numbers would have been entered on those).

    Perhaps Credit files.

    What type of accounts were they - loan/credit card ?

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  3. #3

    Default Re: RBS S.A.R unsuccessful .

    Hi - It was a business account and business loan. I did have a Factoring Agreement with Royscot
    Factors at the time and I just thought perhaps I could send them a SARicon as all my bank details would have to be on that. Plus I just remembered too my Bank got a fat referral fee for getting me the factoring deal , so no remorse on my part. I guess they are duty bound to respond to a SAR even though they are not a bank but another type of financial institution. Thanks for the help.


  4. #4

    Default Re: RBS S.A.R unsuccessful .

    RBSicon are always stating now that hold data for only 6 yearsicon after an account is closed, it has been said
    that they hold data and wont release it but how does one prove this??


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