no one else seems to be posting about royal bank of scotland and its only bank of scotland in this section. Is this a bad omen?

It must mean that they are a very decent, honest, ethical upfront bank.

Why, do you know something else?

my parents seem pleased with them. infact everyone who banks with them who i know who ive mentioned this site to is happy with them!!! the less posts about a bank the better i think on this site... the admins here should tote up the number of cases for each bank each year and award something to the worst and best.

Don't forget that they own Nat West!!

my ex, myself and my daughter have both had RBS accounts and been stung with excess charges. We have since moved elsewhere for this reason. It does seem that there aren't many posts about them on here though.

my friends have all said they queried the charges back each time they were made and got them back. i guess they are better at refunding if you ask, like the BoS seem to be compared to the halifax.

Definately NOT!

My wife and I have been customers of the RBOS for nearly 25 years. Just before Christmas 2005 I requested a small additional overdraft for a month to cover an anticipated shortfall in my monthly salary. It was refused and they then hit us with £ 271 worth of charges in seven working days.

Since July 2003 to the current date RBOS have hit us with charges for unpaid direct debits etc. totalling £ 3763. A letter sent to the Head Office just under two weeks ago hasn't even been acknowledged yet!

looking really good, its whats needed because this forum just has the same questions and answers over and over. i think once enough cases have gone under the bridge the BAG should recommend the most refund friendly bank (im sure there is one out there)

I have been with the Royal BAnk of Scotland for over 6 years i have a good relationship with some of the staff in my branch but this does not stop them from hitting me with charges as this became a problem i requested if there was an problems for them to contact me they did on several occassions where i was able to cover before the charges went through and got them cancelled but this has stopped and having checked my account today i have been hit with over £145 of bank charges. Knowing that i have paid alot in charges over the last 6 years i thought this has to end somewhere and i proceeded to write the letter which i got from the library but now i'm unsure of to post it or not as to the head office is in Edinburgh can anyone help me on this and advise what i should do?

Thanks

I have been with the Royal BAnk of Scotland for over 6 years i have a good relationship with some of the staff in my branch but this does not stop them from hitting me with charges as this became a problem i requested if there was an problems for them to contact me they did on several occassions where i was able to cover before the charges went through and got them cancelled but this has stopped and having checked my account today i have been hit with over £145 of bank charges. Knowing that i have paid alot in charges over the last 6 years i thought this has to end somewhere and i proceeded to write the letter which i got from the library but now i'm unsure of to post it or not as to the head office is in Edinburgh can anyone help me on this and advise what i should do?

Thanks

I have been with the Royal BAnk of Scotland for over 6 years i have a good relationship with some of the staff in my branch but this does not stop them from hitting me with charges as this became a problem i requested if there was an problems for them to contact me they did on several occassions where i was able to cover before the charges went through and got them cancelled but this has stopped and having checked my account today i have been hit with over £145 of bank charges. Knowing that i have paid alot in charges over the last 6 years i thought this has to end somewhere and i proceeded to write the letter which i got from the library but now i'm unsure of to post it or not as to the head office is in Edinburgh can anyone help me on this and advise what i should do?

 

Thanks

You are hijacking someoone else's thread.

Please start a new thread and also read around the forum if you haven't yet done so

I have been with the Royal BAnk of Scotland for over 6 years i have a good relationship with some of the staff in my branch but this does not stop them from hitting me with charges as this became a problem i requested if there was an problems for them to contact me they did on several occassions where i was able to cover before the charges went through and got them cancelled but this has stopped and having checked my account today i have been hit with over £145 of bank charges. Knowing that i have paid alot in charges over the last 6 years i thought this has to end somewhere and i proceeded to write the letter which i got from the library but now i'm unsure of to post it or not as to the head office is in Edinburgh can anyone help me on this and advise what i should do?

 

Thanks

You are hijacking someoone else's thread.

Please start a new thread and also read around the forum if you haven't yet done so

Apologies i'm new to this i will post else where.

Apologies i'm new to this i will post else where.

Apologies i'm new to this i will post else where.

Thanks

Apologies i'm new to this i will post else where.

Thanks

I opened an account with RBOS when I was a very young (for a free money box I think!) and I haven't used this account at all since I was about 15, (switching to HBOS with whom I've had no problems) but have never gotten around to closing it as I'm away from home at university and just use my other student account. So it was sitting there with 80pence in it, getting about a penny interest a year, and then last month I received a statement saying that I have gone over my overdraft limit and am now being charged a 'Maintenance Charge' of £28.00 a month. This is without me using my account for seven years!

Then I discover that the RBS have upgraded my account without my permission to a 'Royalties' one with a subscription of £6.00, something I never signed up for. Since my account did not have sufficient funds to pay for this subscription they are levying me with these monthly charges. I've been to my bank to complain but they're refusing to give me a refund and are insisting that I pay the penalties.

I've just written a letter to the head office, and I really hope it gets resolved. I'd appreciate any feedback on whether you guys think this is a legitimate claim on my part. Thanks!

calliope

You have hijacked someone else's thread. Furthermore it is a thread which already contains a request and a warning to another user not to hijack the thread.

We work very hard trying to follow people's stories and to support and advise when we can. Hijackers make things very difficult and take alot of time.

I can't understand why it isn't obvious that you should start your own thread especially when the issue has already come up above.

DON'T HIJACK THREADS. BEGIN A NEW ONE FOR YOUR STORY

I think that you should contribute to our book fund to make up for it.

Yikes! Sorry! I just thought this was general discussion on RBOS. My mistake.

Yikes! Sorry! I just thought this was general discussion on RBOS. My mistake.

Yes, but your post is not general. It is a specific claim.

I lost my job 2 months ago and started getting charges,i went into the bank to ask them to return them but no luck . Asked for a phone number for customer relations which they reluctantly gave me. The first few times they returned them(this was before i found this and other sites)but after 2 or 3 they refused,I then asked to speak to the manager of the call centre,(0800 0155035 maria chinino well thats how it sounds)since then i've had over £500 in charges returned to my account with no problems,so the moral is to keep stating that their charges are unlawful and would like them returned or your willing to take legal action if they refuse(be nice though)DON'T let them draw you into a discussion just be repetative and they give in.

nae and number is 0800 0155035 Maria Chinino(unsure of the spelling but thats what sounds like and who i ask for)

This topic was closed on 03/05/19.

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