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    • The incident was 03rd March 2024 - and that was the only letter that I have received from MET 15th April 2024 The charge I paid was at the Stansted Airport exit gate (No real relevance now - I thought this charge was for that!!).   Here is the content of email to them (Yes I know I said I was the driver !!!!) as said above -  I thought this charge was for that!! "Stansted Airport" Dear “To whom it may concern” My name is ??  PCN:  ?? Veh Reg: Date of Incident: 03rd March 2024 I have just received a parking charge final reminder letter, dated 10th April 2024 - for an overstay.  This is the first to my knowledge of any overstay. I am aware that I am out of the 28 days, I don’t mean to be rude, this feels like it is a scam My movements on this day in question are, I pulled into what looked like a service station on my way to pick my daughter and family up from Stansted airport. The reason for me pulling into this area was to use a toilet, so I found Starbucks, and when into there, after the above, I then purchased a coffee. After which I then continued with my journey to pick my daughter up. (however after I sent this email I remember that Starbucks was closed so I then I walked over to Macdonalds) There was no signs about parking or any tickets machines to explains about the parking rules. Once at Stansted, I entered and then paid on exit.  So Im not show where I overstayed my welcome.. With gratitude    
    • Just to enlarge on Dave's great rundown of your case under Penalty. In the oft quoted case often seen on PCNs,  viz PE v Beavis while to Judges said there was a case for claiming that £100 was a penalty, this was overruled in this case because PE had a legitimate interest in keeping the car park free for other motorists which outweighed the penalty. Here there is no legitimate interest since the premises were closed. Therefore the charge is a penalty and the case should be thrown out for that reason alone.   The Appeals dept need informing about what and what isn't a valid PCN. Dummies. You should also mention that you were unable to pay by Iphone as there was no internet connection and there was a long  queue to pay on a very busy day . There was no facility for us to pay from the time of our arrival only the time from when we paid at the machine so we felt that was a bit of a scam since we were not parked until we paid. On top of that we had two children to load and unload in the car which should be taken into account since Consideration periods and Grace periods are minimum time. If you weren't the driver and PoFA isn't compliant you are off scot free since only the driver is liable and they are saying it was you. 
    • Thank you dx. I consider myself well and truly told :) x Thank you dx. I consider myself well and truly told :) x
    • Doubt the uneconomic write off would be registered, unless you agreed to accept write off settlement of the claim. It is just cosmetic damage. All that has happened, is that the car has been looked at and they realised the repair costs are going to exceed the value of the car. If the car is perfectly driveable with no upcoming normal work required to pass next MOT, your current Insurers will continue Insurance and you can accept an amount from third party Insurers to go towards you repairing the scratched bodywork.    
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      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Perfecthomes info and contact details.


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Perfect Homes is a trading style of Temple Finance Limited.

 

Registered office is;

 

The Lodge, Coleshill Manor, Coleshill, West Midlands B46 1DL

 

Consumer credit licence-this is actually listed as Temple retail Ltd.

 

 

Licence Number:0609601

Licence Status:Current

 

Business Name Company Registration Number

Temple Retail Limited 5981917

Categories:

Consumer credit

Consumer hire

Credit brokerage

Right To Canvass Off Trade Premises:Yes

Trading Name(s) (Current):

Perfect Home

Issued Date: 30-Nov-2007

Expiry Date: 30-Nov-2012

 

Current Individuals that run the organisation:

 

Alaric Michael Smith

James Roy Clark

Michael John Sweetland

Michael William Cooper

 

Current Address(es):

 

Correspondence The Lodge, Coleshill Manor, Coleshill, BIRMINGHAM, B46 1DL

Principal Place Of Business The Lodge, Coleshill Manor, Coleshill, BIRMINGHAM, B46 1DL

Registered Office The Lodge, Coleshill Manor, Coleshill, BIRMINGHAM, B46 1DL

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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  • 2 months later...

I have sent 3 different correspondences to perfect homes asking for a copy of my credit agreement and customer account, complaints procedure and asking to correspond to via mail and not send any of their employees to my address without an appointment, from the date of my first letter (10th October2012) to today 3rd November 2012. my 1st and 3rd letters were recorded delivery, I am in arrears WHY HAVEN'T THEY CONTACTED ME YET!! I sent these letters to my local shop where my accounts are held, what have I done wrong, how long do you have to register a complaint against a staff member? HELP ANYONE!!!!

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I would strongly suggest that you send any letters to their head office.

If you have asked for a copy of their complaints procedure and they have not sent it,then this is viewed as serious.

You should consider a complaint to Trading Standards about their lack of response to deal with any complaints.

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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D R Ravenscroft

Acting Head of Trading Standards (South) 67 Curzon Street

Birmingham

B4 7DH 0121 235 6108

 

 

 

D Cronin

Acting Head of Trading Standards (North) 67 Curzon Street

Birmingham

B4 7DH 0121 235 6107

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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  • 6 months later...

hi there im not sure wether i have posted on correct thread or not but here goes i became a customer with perfect homes about 2 weeks ago

and if i am honest dont think i will ever go down that road again i opted for a bed and mattress and it was delivered the following weds and was tol that the delivery guys would set it up

which they didnt when asked they said it wasnt on their work sheet well i wasnt gunna stand there arguing n was going to be late for work so i thought no biggy i do it when i finish work at 10 o clock not my idea of fun

any way to cut a long story short i unp[acked everything to find no screws i was livid at that time of night cudnt fone anyone so left it til next day when i rang them they was no one available to come back out til day after which would have been friday wasnt happy but thought fair enough and was given a free week for the hassel next day i was working yet again and left my daughter waiting in when they arrived they didnt have the screws and promised they would be back by the end of day i rang the store when my daughter informed me by which time it was 5 o clock so we ad given them enough time and was told the manager would ring me back hopefully before they closed which never happened so now we are on saturday and i rang them back to be told the manager busy after i asked to speak with them and was told it was going to be wedsnesday before anyone could come back out with it been bank holiday im still waiting for this manager to ring me back i have paid two weeks on this stupid t v bed and havny had the pleasure of lying it im livid plz help with any advice many thanks

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I would strongly suggest that you send any letters to their head office.

If you have asked for a copy of their complaints procedure and they have not sent it,then this is viewed as serious.

You should consider a complaint to Trading Standards about their lack of response to deal with any complaints.

 

i have the agreements in front of me surely they must in breech of the contract

also i recieve text messages daily stating ring perfect homes regarding your account and asked them after the fiftteeth text

to remove me froom system as i was up todate and they stated because you are on buy now pay later until the pay now starts which is in june you will then cease to recieve them the staff are rude

and dont listen to what you have to say i wish i never took it out now

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Hi Sally, perfect homes is a company I wouldn't advise my enemies to do business with never mind my friends, in my summation P/H is a rip-off company preying on people who cannot afford to buy goods for cash, they hoodwink customers by giving deliberate bad advice, the staff are badly trained, unhelpful once you sign the contract, even their pamphlets are misleading, I'd cancel any business with them and also report them to T/S as a matter of course, they don't have a complaints policy or procedure for settling issues. I would stipulate that you ask them to correspond with you in writing, which they won't. cancel any dealings you have with them asap it will save you heaps of aggravation in the future if you read my thread you'll see what I mean.

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