Marc Gander - The Consumer Survival Handbook


A 220 page introduction to all things consumer related by our own BankFodder.

Includes energy companies, mobile phone providers, retailers, banks, insurance companies,debt collection agencies, reclaim companies, secondhand car sellers, cowboy garages, cowboy builders and all the rest who put their own profits before you.

£6.99



Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)


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  1. #1
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    270091 Novitiate



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    Default Me v RBS

    Just finished calculating what RBSicon have '*****' from me over the last 5 years. comes to 8642 - with interest at 8% - for my two accounts. is this some kind of record?

    Initial letter sent today (5/10/06)

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  2. #2
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    weej Novitiate weej's Avatar



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    Default Re: Me v RBS

    In a word - no. But it's healthy, thats for sure! Just follow the usual procedure, and read up on the other threads.

    1/9/06 RBS claim #1
    8/11/06 - claim settled
    17/11 claim #2 started - incl creditcard
    30/11 - CC statements received
    31/11 - Prelims issued - RBS paying up, only M/C to go)

    If any of my advice/ info has been helpful, please click the scales

    Please also remember that any advice is given from my own experience and in good faith as a lay person. If in doubt, please contact a qualified professional
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  3. #3
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    Default Re: Me v RBS

    Hi 270091,

    with the amount you're claiming being over the 5000 small claimsicon limit it may be useful to read around and decide which route you want to take when it comes to filing a claim. i.e splitting the claim into 2 smaller claims etc.

    Stacy xx

    NatWest - Settled in full 22/05/06

    RBS- Prelim sent 9/05/06 1,147
    500 offer 27/05/06, rejected 30/05/06
    LBA sent 25/05/06
    MCOL 15/06/06
    Defence received 20/07/06
    Settled in full 01/09/06 wahey!!!!!!!!!
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  4. #4
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    Default Re: Me v RBS

    Unfortunately I'm in Scotland as is RBSicon (I assume) so it looks like small claimsicon would be difficult if not impossible for this amount, has anyone tried claiming through a legal protection policy? I have one of these which is supposed to cover me for consumer issues - just a thought....


  5. #5
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    Default Re: Me v RBS

    Update. 12/10/06. received standard "we believe our charges are fair etc" from a Tommy McLean, Consumer Relations Unit. ... lbaicon sent.


  6. #6
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    smithsu01 Novitiate smithsu01's Avatar



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    Default Re: Me v RBS

    Sorry I can't be any help but I'm just starting out as well but will keep my fingers crossed for you as I too am taking on RBSicon in Scotland and am currently puzzling what to do about the small claimsicon restrictions as I reckon my claim will be about 5000 and I can't handle the thought of 7 different claims!!

    GOOD LUCK!

    RBoS - claiming charges of 3868
    17/1/07 - Offer for full amount!! WON!!
    3/1/07 - LBA Deadline - reminder e-mail sent
    16/12/06 - LBA Sent
    27/11/06 - Prelim Letter Sent - no reply at all
    17/11/06 - Statements received
    12/10/06 - S.A.R - (Subject Access Request) Sent
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