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    • Aesmith - Thank you for your recent interest in my issues.  Input on people's topics can be most useful from specialised experts or those that have similar experiences.  Some people really struggle with knowing what to do (I certainly do) - so it is most useful and helpful and reassuring when solid sensible advice is offered.  I have found there to be some very kind, helpful, supportive and legally knowledgeable people here on cag over the years - who give sound legal advice for people to roll up their sleeves and follow up on.   Of course, sometimes it can be quite challenging sifting the wheat from the chaff.  I don't have lawyer or barrister.  I sometimes attend pro-bono legal clinics for help.  And sometimes have access to barristers via a pro-bono service called Advocate.  Both ad-hoc. 
    • The Judge was wrong. The keeper is only INVITED to say who was driving, there is no obligation for them to say.
    • Member of the Question Time audience asks Richard Tice about Donald Trump.    
    • I hope Lord Frost is OK. Islamists and the woke Left are uniting to topple the West ARCHIVE.PH archived 18 Apr 2024 19:12:37 UTC  
    • Ok you are in the clear. The PCN does not comply with the Protection of Freedoms Act 2012 Schedule 4 for two reasons. The first is that in Section 9 [2][e]  says the PCN must "state that the creditor does not know both the name of the driver and a current address for service for the driver and invite the keeper— (i)to pay the unpaid parking charges ". It does not say that even though it continues correctly with blurb about the driver. The other fault is that there is no parking period mentioned. Their ANPR cameras do show your arrival and departure times but as that at the very least includes driving from the entrance to the parking space then later leaving the parking space and driving to the exit. It also doesn't allow for finding a parking spot: manoeuvering into it avoiding parking on the lines: possibly having to stop to allow pedestrians/other cars to pass in front of you; returning the trolley after finishing shopping; loading children disabled people in and out of the car, etc etc.  All of that could easily add five, ten or even 15 minutes to your time which the ANPR cameras cannot take into account. So even if it was only two hours free time you could  still have been within the  time since there is a MINIMUM of 15 minutes Grace period when you leave the car park. However as they cannot even manage to get their PCN to comply with the Act you as keeper cannot be pursued. Only the driver is now liable and they do not know who was driving as you have not appealed and perhaps unwittingly given away who was driving. So you do not owe them a penny. No need to appeal. Let them waste their money pursuing you . 
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

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      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Oxford Retail Loss Prevention A Retailer / ** reveiwed September 2015 **


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Interesting to read but lets face it, nothing that surprising !, the Judge interpreted the law correctly IMO, and commented that it may be possible for the store/RLP to recoup loses but not in the present guise and Im not sure that following the parking charge example would be any more succesfull, surely this would need big signs at shop doorways telling shoppers they are entering a contract as soon as they enter a shop, this would scare me off !

 

I'm really surpsried that QC Mawrey opinions on this overlooked some very obvious basic facts.

 

Andy

Andy

 

I would be grateful if you could direct me to Mr Mawrey's opinion on this?

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You are quite right in what you say. It is, indeed, very rare for a judge to award punitive damages. The only case I know of where a District Judge awarded punitive damages against a defendant was in a personal injury case where the defendant, a manufacturer and their insurers, were repeatedly seeking adjournment of the assessment of damages hearing, without good reason and attempted to mislead the judge, who visited the factory to inspect the machinery that caused the claimant's injuries. The DJ, in addition to awarding substantial damages plus costs against the manufacturer and their insurers, inflicted punitive damages in respect of their abuse of the legal process and attempts to mislead him and the court.

Minor gripe: wrong phrase. Exemplary damages are what you ask for. The test is common law, two limbs (depending on whether the Defendant is a servant of the government or calculates that it will profit from its action), found in Rookes v Barnard. Your pleadings should be aligned very precisely with the words of the judgment. Unwise to bother except in circumstances I won't go into (dont want to be accused of encouraging it), otherwise you might just annoy everyone and thus weaken your main case.

 

But who needs exemplary damages when you can get 100% costs awards, even in a civil recovery small claim? Civil recovery? Love it almost as much as costs recovery.

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Minor gripe: wrong phrase. Exemplary damages are what you ask for. The test is common law, two limbs (depending on whether the Defendant is a servant of the government or calculates that it will profit from its action), found in Rookes v Barnard. Your pleadings should be aligned very precisely with the words of the judgment. Unwise to bother except in circumstances I won't go into (dont want to be accused of encouraging it), otherwise you might just annoy everyone and thus weaken your main case.

 

But who needs exemplary damages when you can get 100% costs awards, even in a civil recovery small claim? Civil recovery? Love it almost as much as costs recovery.

 

The case highlighted in my post refers to a case where the defendant abused the legal process and attempted to mislead the judge and court. The DJ involved hit the defendant with the punitive damages award for doing this and the punitive damages went into central funds. The claimant received substantial damages for personal injury and full costs against the employer and their insurers.

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CitizenB, yes it did get a couple of lines, buried deep in a local rag, and this was back in the 1970's. We were appalled that it only got that sort of coverage, I do think that those up the "TOP" had influence in what was printed because they didn't want the Inspector named, which to me was a bit stupid as from what I understand it is a matter of public record when its been to court so why try to play it down.... should have been front page headlines........

Keefy (:-)The "Moaner":rolleyes:)Boy

Prepared to take on anyone until I win...................

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Thanks keefy, that is a shame, I thought it might have been a bit more recent:)

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I did used to have a copy of it, but about 5 house moves later I haven't seen it for a few years, the paper itself went kaput (A very large fire) so no way or trying to dig it up either..//The particular Officer was then promoted to the next rank up, and a few months later got promotion again and returned back to the original station, from where he retired under a cloud shall I say..... something to do with possible assaults charges........ the mind boggles....... I wonder if he signed up for that security company??

Keefy (:-)The "Moaner":rolleyes:)Boy

Prepared to take on anyone until I win...................

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I popped into a local supermarket today and saw a huge sign which stated.

 

"Plain Clothes police officers patrol this store"

 

Can it be assumed that rather than pay a private firm, they are contributing to the salaries of "real" police officers?

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3: Feel Bullied by Creditors or Debt Collectors? Read Here

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Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

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I popped into a local supermarket today and saw a huge sign which stated.

 

"Plain Clothes police officers patrol this store"

 

Can it be assumed that rather than pay a private firm, they are contributing to the salaries of "real" police officers?

 

 

I think they probably mean: "Plain clothes police officers sometimes buy their sandwiches here"

 

It's a bit like those stickers you see on cars that say: "Powered by fairy dust"; when you see the driver, you realise that it means: "Powered by pies".

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I knew several police officers that used to "moonlight" in big stores to supplement their pay, it saved the stores paying out to a private security firm who didn't know what the hell they could do or couldn't do.

Keefy (:-)The "Moaner":rolleyes:)Boy

Prepared to take on anyone until I win...................

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And if those police officers had been caught, they could have been sacked. Secondary employment in the police force is a no-no. The stores who employed them would have been in big trouble. too.

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If, as my reading of this case is off on a slight tangent, surely a mortgage shortfall cannot be legal as it is claiming damages - ie the remaining part of the contract which cannot now take place as the property has been seized and resold.... means that you can use Dunlop in a mortgage shortfall claim?

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If, as my reading of this case is off on a slight tangent, surely a mortgage shortfall cannot be legal as it is claiming damages - ie the remaining part of the contract which cannot now take place as the property has been seized and resold.... means that you can use Dunlop in a mortgage shortfall claim?

 

It's a bit more complicated than that as those who provide mortgages can be thoroughly dishonest. Some will say they have suffered loss and are entitled to the shortfall, despite the fact that there is a duty, in law, to mitigate losses as much as possible. Some mortgage providers have been known to deliberately sell repossessed properties at artificially low prices in order to make more money. The problem is, they can afford very clever barristers to pull the wool over the eyes of judges. There is a need for change in property law which is long overdue. Our current property law is based on the feudal system they had in the Middle Ages. The system they have in Scotland is a lot simpler, fairer and easier to understand. I'm sure if there are any caggers from Scotland who know differently, they will tell me.

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As far as I am aware it's the original opinion. It's on RLP's website.

 

Nice to see you here, by the way.

Thanks. Right. I have read Richard Mawrey's Opinions with some pleasure. I have to say I do NOT like the random, and often un-argued, criticisms on this site of Mr Mawrey's advice. To assist I set out some points:

 

1. Mr Mawrey has suggested what seems to me a good arguable case on the CCA stuff to put up against the skeletal Law Commission view. Possibly wrong in the end (especially in respect of some obvious public policy bear-traps), but brilliant work and strategically very useful for any ripoff merchants out there if they want a couple of years delay. Provided, that is, it's even relevant to the test case at issue, and they don't mind gambling circa 0.4-1 million taking it all the way to the Supreme Court (remember the other side even if pro bono will still claim costs for the Access to Justice Foundation). I think they'd satisfy a couple of the special threshold requirements (if I'm wrong the SC'd just kick it out at the permission stage). However this is probably irrelevant to the more interesting point, which is:

 

2. His core general argument on criminals not being consumers at the same time is interesting, and may well be sound. I loved it, and it shines through he must have had heaps of fun writing it. The only problem is - and it's not his fault at all - it might just fail to refer to anything relevant to civil recovery. It's a straw-man argument (subspecies of red-herring). Probably brilliant for black propaganda, probably useless for the torts associated with civil recovery. This is absolutely NOT Richard Mawrey's bad - no matter how good he is as a lawyer (and I need say no more than he IS, after all, a QC), he's limited like anyone else to his instructions, and the question came from his instructors, as did his factual instructions. By imprecise analogy, if I were lucky enough to be offered a nice fat fee for giving nil-consequence perfectly sound answers to questions of the sort "What are the legal consequences of the moon being made of criminally green cheese" and "what should we do about those nasty qango folk that say not all moon-rocks are made of green cheese"), hey I'd take it. Wouldn't you? Not my fault if the paying client has joined the Silly Party. Give the punters what they want.

 

There are two alternative approaches in dealing with this type of argument:

(a) "When your opponent sets up a straw man, set it on fire and kick the cinders around the stage" www fallacyfiles.org / strawman.html

(b) "If a person commits this consciously they are either deceptive or intellectually dishonest. If done unconsciously then we should feel pity for them and try to be as patient and compassionate as possible." logical-critical-thinking.com / logical-fallacy / red-herring-fallacy

 

I prefer the latter. Therefore, please show compassion to the retailers and their agency dupes and their gentle security managers as they work through this difficult time (inter alia, being asked for the first time to comply with s.24A Police and Criminal Evidence Act 1984). In particular, please preserve their anonymity. Oh, and next time, ask for costs if any of the players are the same. That may help the poor lambs focus their minds. (Yes, these are small claims, but I recently experienced a succession of costs awards for the Claimant in a defended civil recovery small claim, circa 4.7k from the first contested hearing alone, despite no prior form by the Defendant).

 

3. I laughed out loud when I saw Mr Mawrey's conclusion - with which I concur - in his second Opinion where he engagingly suggests the retailers should "put up or shut up". One may suspect Mr Mawrey has a sense of humour and looks forward to it with as much pleasure as everyone else.

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  • 2 months later...
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I am sure the poor lambs in the retail industry are having some difficulty coming to terms with the fact they and their security staff now have to comply with Section 24A, Police & Criminal Evidence Act 1984 and can no longer get away with the stunts they have pulled in the past. It must have come as an awful shock to them. Lol!

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  • 3 months later...

S24a applies for when a shop's security officers apprehend someone outside their store. Common law and the 1953 prevention of crime act (read the MP's comments on the bill in Hansard) allow different courses of action to be taken on private premises but shops are public places according to a ruling somewhere around 1997, even behind the counter. As for handcuffs or the like, does a police officer carry a baton under as a common law right or with crown immunity? The answer is the former, which is a surprise to many police officers.

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  • 7 months later...
S24a applies for when a shop's security officers apprehend someone outside their store...
. Yes. Clarification: and it also applies for when they apprehend someone inside their store. And for when I (or you) apprehend someone in a public place. Or when I (or you) apprehend someone in any store.

 

Summary: s.24 is for police. s.24A is for everyone else. Interestingly, if security guards wrongly execute it, they might render themselves open to arrest by the police or anyone else, including their intended victim (not recommended, they're not renowned for their sense of humour).

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  • 2 years later...

All posts made in respect of RLP allegedly making a claim in their own name have been moved to a thread of their own.

 

Link below if you wish to join the discussion.

 

http://www.consumeractiongroup.co.uk/forum/showthread.php?461951-RLP-allegedly-making-a-claim-in-their-own-name-!

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Uploading documents to CAG ** Instructions **

Looking for a draft letter? Use the CAG Library

Dealing with Customer Service Departments? - read the CAG Guide first

1: Making a PPI claim ? - Q & A's and spreadsheets for single premium policy - HERE

2: Take back control of your finances - Debt Diaries

3: Feel Bullied by Creditors or Debt Collectors? Read Here

4: Staying Calm About Debt  Read Here

5: Forum rules - These have been updated - Please Read

BCOBS

1: How can BCOBS protect you from your Banks unfair treatment

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

5: Fair Treatment for Credit Card Holders and Borrowers - COBS

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

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