having just checked my credit report,its showing an rbs current account that i have defaulted on from a few years ago.i no longer bank with rbs. after looking at the details it states the start date was 27/01/1999...i would have been 12 years old on that date and in 1st year at high school which makes me suspicious.

tried to get the address where to send an SAR to and chat and telephone agents i spoke to just keep giving me the branch that the account was run froms address,is that correct?

so glad i checked my credit report,i know for a fact there are some dodgy charges on the account cause i disputed them about 5years ago i gave up cause i was getting nowhere and being young and naive.

im not 100% sure the default date is correct either

SAR Goes to the DATA CONTROLLER at RBS head office.

Registered office: 36 St Andrew Square, Edinburgh, EH2 2YB

SAR sent off today,cant wait to see what i get back.

My mum said i had a rainbow account when i was young but that never had a cheque book or a cashline card.

As far as im aware you need to be 16 to have a current account and 18 of it has a cheque book is that right?

Today I've received a letter from Yuill +Kyle solicitors saying they are acting on behalf of Attorney Global Guernsey Limited saying that I took out a loan with rbs and asking for payment.

Never had a loan with rbs it was a CC and it was a different account to this.

Bit of a coincidence that after I send an SAR they have appeared out of no where.

I'll type up the letter in a sec.

What should I do?

Today I've received a letter from Yuill +Kyle solicitors saying they are acting on behalf of Attorney Global Guernsey Limited saying that I took out a loan with rbs and asking for payment.

 

Never had a loan with rbs it was a CC and it was a different account to this.

 

Bit of a coincidence that after I send an SAR they have appeared out of no where.

 

I'll type up the letter in a sec.

 

What should I do?

Is this Arrow Global?

Post up the letter we'll go from there!!

(my name and address)

dear sirs

arrow global guernsey limited -v- you

we represent arrow global guernsey limited. we understand that you took out a loan with royal bank of scotland which was subsequently assigned to our client and which you are having difficulty repaying. as you did not maintain repayments our client served a default notice on you and terminated the agreement in the terms of the consumer credit act 1974.

we have now been instructed to recover the balance due to them as undernoted. we appreciate you may have difficulty in repaying the full amount immediately. whilst our clients are sympathetic to your position,they do require you to at least make an effort to repay the loan and in certain circumstances they may allow you to enter into an instalment plan for payment over an agreed period to suit your financial circumstances. accordingly, we would like you phone, email or write to us with your proposal. this will enable us to discuss a payment arrangement with you based on your circumstances and to put this proposal to our client for consideration.

if, however we do not hear from you we have been instructed to issue a court action against you for the undernoted amount within five days from the date of this letter together with legal expences. we trust this will not be necessary and look forward to hearing from you.

our methods of payment document is attached for your information. cheques or postal orders should be sent to us made payable to YUILL + KYLE.

if yoou are in any doubt as to the implication of this communication we would recommend that you contact your solicitor or the citizens advice bureau.

this communication is written under reservation of our clients position and without prejudice to our clients whole right,remedies and please in this matter and may not be founded upon the current court proceedings or in any other court proceedings. in particular, but without prejudice to the afore-going generality,this letter is written without admission of liability and this is only written for the purposes of exploring an extra judicial settlement. nothing contained herein may be construed as a statement or an admission of fact.

yours faithyfully

yuill + kyle

Is this Arrow Global?

 

Post up the letter we'll go from there!!

i've never even heard of arrow global so how can they send me a letter from their solicitors giving me 5days or they are taking court action

Ok,

Is this definitely a loan account?

Any way send this addressed to the solicitors:

Ref:: xxxxxxxxx

Dear Sir or Madam,

I refer to your letter dated xx xx xxxx in which you state that you

represent Arrow Global Ltd. , in regards to an alleged debt for £xxxx

owed to xxxxxxx.

Please not I do not acknowledge any debt to Arrow Global and at no

time have I ever had any form of contact from this company.

I therefore dispute your right to contact me and Arrow Globals right to

instruct you.

I will not therefore correspond further in regard to this matter until

full documentry proof of any liability is provided.

You should as ''solicitors'' be aware of what documentation is require.

Send recorded delivery to track.

they said i can email them,can i just copy that letter into an email? or does it need to be done in writing?

Just to be on the safe side do both.

email sent,will get the snail mail sent tomorrow.

how would i go about seeing if the postal order i sent with the SAR has been cashed?

You cancheck with the PO.

I emailed them on the 11th no reply yet so called today at 12pm to confirm if they had received the email got put through to someone else but went to answer phone,left a message and no reply.they can't be that bothered.

Letter said 5days to respond or court proceedings start,got a feeling they will say they never got it and try and take me to court.

If the snail mail was RD then you can check online if it has been delivered.

it was an email. im assuming they arent open tomorrow so need to wait til monday now

I had a current account with the RBS, when the account went overdrawn and in default it was passed to the recovery department. The RBS implemented a business practice in the 1990's which enabled them to hide bad debts on current accounts and turn them into loan accounts that could be decared as profit. This enabled them to artificially inflate there balance sheet.

This is known as the 'Transitioning Process'.

The current account is closed and a Flexible Term Loan Capital & Interest account is set up interernally by the recovery department. The new account has a different sort code and account number.

Write an Official Letter of Complaint requesting the bank explain why Arrow is demanding payment of monies owed on a Loan account when you never actually had a Loan account with them.

Copy your letter to Richard Hemsley

Group Executive Office

Gogarburn

Edinburgh

EH12 1HQ.

Your SAR should have gone to the

Subject Access Request Team

Business House B

PO Box 1000

Edinburgh

EH12 1HQ

0131 6260396 this is the number for Dawn Atkinson, she is an assistant manager at the SAR team.

0131 6264171 this is Roderick MacNeil, he has responsibility for customer relations throughout the RBS or you can email him [email protected]

Customer Management Services would have dealt with any account that went into default.

Copy them on your SAR (you don't pay the fee again), but also include your original current account reference number and the Loan account referred to by Arrow. Also specifically request a copy of you Diary Event History, this is an internal log of all actions on your account, dated and notes.

Address it to

The Recovery Manager

Credit Management Services

Kendal Court

Ironmasters Way

Telford

TF3 4DT

Tel : 01952 206223.

Debbie x

i'll wait and see what the SAR has in it but that sounds exactly what may have happened here.

i wouldn't have and still wouldnt get approved for a bank loan from anywhere so they have obviously done something like this.

theyve shot their-selves in the foot somewhere along the lines,because my credit report shows a current account opened for myself in 1999 when i was 12 and this is the account that i've supposedly got the loan on. as far as i'm aware you cant open a current account when you're under 16/18? and if it wasn't a current account i had i shouldnt have been able to get a loan on a childs account.

im waiting with anticipation to see what documents they send me and how many dodgy charges they have piled on.

You can have a current account, but it is illegal to give under 18's credit.

The SAR will reveal if the current account was closed.

If they have Transitioned your accounts than you have been the victim of an illegal business practice implemented by the RBS to hide overdraft debts and make themselves appear more profitable with artificial Loan accounts.